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Aavaz: Reviews, Testimonials and Expert Opinions
(393)Aavaz - Call Center Suite | Contact Center Software ...
Top 9 Aavaz Alternatives
Voiptime Cloud
All-in-One Cloud Contact Center Solution enabling highest agent productivity and improved customer engagement
Voiptime Cloud is a sales engagement platform that leverages the power of a cloud in the call center. It helps to direct all the resources towards providing the best customer experience. It helps to acquire customers and enhance customer relationships. ...
Voiptime helps to grow and sustain the business by monitoring current agent activity and call campaign progress in real-time mode, customize client cards and distribute leads between projects, all-encompassing reporting, select any campaign mode (Predictive, Power, Preview auto-dialers) and configure timezone dialing logic and more.
Some of its features include optimizing customer experience with the intelligent routing of calls and non-voice requests to the most skilled agent groups, construct IVR scripts to improve caller navigation and help the customers reach the right agent or department, provide the agents with access to all necessary customer-related information from our client cards or their CRM system and many more.
Gryphon.ai
Conversation intelligence platform for call coaching and guided selling
The Gryphon.ai is an end-to-end sales acceleration platform with a carrier-grade network infused with business intelligence and artificial intelligence. It allows for faster onboarding, improved top-of-funnel activity, accelerated deals through the funnel, streamlined customer onboarding, and reduced compliance risks. It helps to accelerate pipeline, advance deals and close more revenue faster than ever before. ...
Some of its features include Call Recording and Conversation Intelligence, Real-time AI Guided Coaching, Multi-channel Sales Cadences, Amplify Learning Management systems, Sales Acceleration Insights, Data-driven Revenue Insights and more.
Talkdesk
Combines Enterprise Performance With Consumer Simplicity for Customer Satisfaction, Increase Productivity
Talkdesk is a Contact Center as a Service (CCaaS) platform for customer service teams to improve customer satisfaction and agent productivity. It primarily provides workforce engagement management, ...
It comes with AI and automation, integrations and reporting and analytics.
Aircall.io
Aircall | Cloud Call Center Software & Business Phone System
Aircall is a cloud-based phone system designed for teams like customer support, Call centers and sales teams with an organization. It is a complete VoIP system that helps manage and contact customers irrespective of where they are located and without having to set up physical phone lines. ...
The primary features of the software include call monitoring in routing, call recording, conferencing, Toll-Free Numbers, Customized Business Hours, Interactive Voice Response (IVR), CRM Integrations, Call Center Analytics and Reporting, live feed and Computer Telephony Integrations (CTI). It allows integration with CRM systems like Zendesk and Slack using APIs and Webhooks.
The application can be accessed on both desktop and mobile devices. It is available as a Chrome extension and uses advance analytics to provide access to information like Calls Overview and Statistics . Manager can monitor team activities and availability through live feed feature. Also, you can listen to live calls and initiate agent coaching on the dashboard.
DialMyCalls
Voice Broadcast | Automated Calls | Mass Text ...
DialMyCalls is a broadcasting and contact management software designed to help send out phone calls, emails and text messages. The key features of this tool includes contact labels, embeddable ...
The platform provides integration through APIs with multiple platforms like Acuity Scheduling, AWeber, Calendly, Constant Contact and google calendar.
Toky
Business Phone System & Integrated VoIP Service
"Using Toky, I am able to manage my overseas business communications efficiently and effectively. While I am traveling overseas, my customers and suppliers can reach me as soon as i have an internet connection. Using Toky I can easily reach my custom...ers anywhere in the world in a cost effective manner.
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- Adel H
Retreaver Inbound Call Tracking
Retreaver | Call Tracking for Inbound Calls, PPC, DNI, IVR Systems
Retreaver is an Inbound Call tracking software that can be used by Agencies and Marketers for call analytics to identify the sources that drive higher conversions and provide better customer experience. It can be used by large enterprises to track the ROI on advertising campaigns. ...
Retreaver features include Phone number lists that are cleaned and quality tested, Call tracking with unlimited data attributes, ad keyword and creative tracking and more. A Call Routing feature that enables revenue optimization by automating sending of leads to the best buyers, Caller Journeys with facility to trigger marketing automations and more.
The Call Reporting feature provides reports, with the facility to send the data for analysis to reporting analytics tools and data warehousing solutions in real time. The other features include Conversion Reporting, Contact Center tools, Collaboration tools and Integrations
