Acoustic Exchange: Use-Cases, Insights and Reviews | 2026 Cuspera

STV used Acoustic Campaign to automate email and mobile push communications. The team rebuilt its marketing database and launched a loyalty program to boost opt-ins. Automated triggers now send perso...nalized show recommendations and reminders. STV saw a 143% increase in viewer communications sent and a 250% rise in streams from email and push. Opted-in users stream 42% more content. Automation helped STV validate marketing ROI and increase engagement.
Show More..

Tealeaf by Acoustic helped Momentum Energy improve website conversions and customer satisfaction. The company needed better visibility into where customers struggled online. With Tealeaf, tele agents... found evidence for customer resolutions 70% faster. The solution uncovered two sales funnel optimisation opportunities per quarter. Real-time session replay and analytics reduced service call times and empowered agents to guide customers more effectively.
Show More..

Acoustic helped The Australian Ballet increase email revenue by 4.5%. The team saw a 10.4% rise in open rates and a 25% drop in unsubscribes. Acoustic let staff create personalized campaigns without ...needing CRM analysts. Automated journeys now reach audiences before and after shows. The ballet boosted engagement and filled more seats with less effort.
Show More..

Acoustic Connect helped Vacation Innovations cut customer engagement platform costs by 75%. The marketing team launched over 20 customer journeys and reduced contact list management time by 98%. Acou...stic’s platform let the team work independently, without IT or SQL help. Data integration became seamless, syncing multiple CRMs and improving reporting. Email deliverability and database health improved with better visibility and tools. The intuitive interface made campaign management faster and easier.
Show More..

Society of London Theatre used Acoustic Connect to improve customer engagement and streamline marketing. The team launched several live campaigns within a month of onboarding. They now use drag-and-d...rop email design for more engaging communications. Real-time dashboards and advanced reporting replaced manual CRM reports, saving time and increasing accuracy. The platform supports cross-channel marketing and helps personalise member experiences across email, SMS, and WhatsApp.
Show More..

Acoustic helped MyState Bank double its email campaign volume in one year. The bank replaced an outdated CRM with Acoustic, making campaign creation faster and easier. The marketing team reduced data... requests to IT by 70%. They achieved a 76% engagement rate on onboarding journeys. Staff can now manage campaigns and data independently, boosting efficiency and customer engagement.
Show More..