Acquia CDP Overview
Discover comprehensive insights into Acquia CDP, the leading Customer Data Platform platform. Learn more about product features, capabilities and expert reviews based on 241 insights and explore use-cases showcasing how Acquia CDP enhances Engagement management and drives growth.
Here’s the scoop on Acquia CDP! We've gathered over 241 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Acquia CDP, belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Acquia CDP is right for your needs? Our Cuspera AI engine can evaluate how Acquia CDP fits your specific business needs, industry, and context. Get your personalized assessment report today.
Acquia CDP supports business activities such as:
- Engagement Management
- Lifetime Value Management
- Helpdesk Management
- Social Media Analytics
- Relationship Management
Acquia CDP can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Increase Customer Life Time Value, Increase Sales & Revenue, Build Brand Awareness, etc. It can help manage these activities if you use Offline Point Of Sale Omnichannel etc. for these needs. As a solution, Acquia CDP's capabilities include Personalization, and Micro Customer Segmenting.
Acquia CDP Information Technology and Services Vertical is its biggest customer base.
Reviews
"...AgilOne helps brands build authentic omni-channel customer relationships that maximize lifetime value...." Peer review
Acquia CDP Reviews
11 buyers and buying teams have used Cuspera to assess how well Acquia CDP solved their Customer Data Platform needs. Cuspera uses 241 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Acquia CDP.
Use Cases
Peers recommend Engagement Management , Lifetime Value Management , Helpdesk Management , as the business use cases that they have been most satisfied while using Acquia CDP.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management with Offline, Point Of Sale and Omnichannel |
4.78/5 ★ |
"...Since AgilOne s inception, our vision has been to give marketers the direct power to understand who their customers are and engage with them in a genuine way in order to boost profitability and create the omnichannel experiences that customers crave...." Acquia to Acquire AgilOne to Deliver on CDP Vision and Disrupt Marketing Clouds |
| engaging and following up |
4.61/5 ★ |
"...Since AgilOne s inception, our vision has been to give marketers the direct power to understand who their customers are and engage with them in a genuine way in order to boost profitability and create the omnichannel experiences that customers crave...." Acquia nabs CDP startup AgilOne, which raised $41M |
| Lifetime Value Management with Omnichannel |
4.82/5 ★ |
"...What sets AgilOne apart from other CDPs are its machine learning capabilities, which intelligently segment customers and predict customer behaviors (such as when a customer is likely to purchase something)...." Acquia nabs CDP startup AgilOne, which raised $41M TechCrunch |
| Helpdesk Management with Phone Calls, E-Mail, Social Media, Offline, Point Of Sale and Mobile |
4.78/5 ★ |
"...We want to personalize call center interactions for our Trade Pro customers...." Peer review by Hayley Clifford, Sr. CRM & Loyalty Manager, Wickes |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management with Offline, Point Of Sale and Omnichannel |
4.78/5 ★ |
"...Since AgilOne s inception, our vision has been to give marketers the direct power to understand who their customers are and engage with them in a genuine way in order to boost profitability and create the omnichannel experiences that customers crave...." Acquia to Acquire AgilOne to Deliver on CDP Vision and Disrupt Marketing Clouds |
|
| engaging and following up |
4.78/5 ★ |
| Lifetime Value Management with Omnichannel |
4.82/5 ★ |
"...What sets AgilOne apart from other CDPs are its machine learning capabilities, which intelligently segment customers and predict customer behaviors (such as when a customer is likely to purchase something)...." Acquia nabs CDP startup AgilOne, which raised $41M TechCrunch |
|
| Helpdesk Management with Phone Calls, E-Mail, Social Media, Offline, Point Of Sale and Mobile |
4.78/5 ★ |
"...We want to personalize call center interactions for our Trade Pro customers...." Peer review by Hayley Clifford, Sr. CRM & Loyalty Manager, Wickes |
|
16+ more Business Use Cases
Our AI advisor, Wyz, harnessed 241 insights from peers and experts to help you assess how these Acquia CDP use cases fit your Customer Data Platform needs.
Popular Business Setting
for Acquia CDP
Top Industries
- Information Technology and Services
Popular in
- Small Business
- Enterprise
Peers used Acquia CDP to Enhance customer relationships and Acquire customers
Peer and Expert Opinion on Features
for Acquia CDP
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (32) |
| Micro customer segmenting | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (32) |
| Micro customer segmenting | Read Reviews (5) |
IT and Other Capabilities
for Acquia CDP
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (11) |
| Data Export | Read Reviews (7) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (11) |
| Data Export | Read Reviews (7) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (16) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (16) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (11) |
| Analytics | Read Reviews (43) |
| Custom Reports | Read Reviews (21) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (11) |
| Analytics | Read Reviews (43) |
| Custom Reports | Read Reviews (21) |
Software Failure Risk Guidance
?for Acquia CDP
Overall Risk Meter
Top Failure Risks for Acquia CDP
Vendor Profile Details
Company Name
Acquia Inc.
Company Website
https://www.acquia.com/HQ Location
53 State Street, Exchange Place, Boston, MA 02109, US
Employees
501-1000
Social
Financials
SERIES G
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