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Acquia Marketing Cloud: Reviews, Testimonials and Expert Opinions
(1534)Unified marketing cloud built on a foundation of unified Customer Intelligence
Top 8 Acquia Marketing Cloud Alternatives
Pega Platform
Pega: Customer Engagement and Digital Process Automation ...
Pega Platform is a Business Process Management Software. Pega Platform is a cloud-based application development platform that gives anyone the power and freedom to create rich user experiences and immersive customer journeys. With an intuitive visual approach to application development, it enables better collaboration between business and IT, faster time to market, and lower costs. ...
Pega’s model-driven, unified approach delivers an enterprise-grade, agile application with a no-code authoring experience. Pega’s end-to-end digital process automation can revolutionize operations with everything from bots that automate tasks and fetch data to case management and BPM. Its AI-powered engagement platform will help customers and employees do more anywhere, any time.
Pega Platform accelerates the rapid low-risk enterprise modernisation to digital government. It supports maximised automation across silos and intuitive solution user experience. It provides optimised end-to-end customer journeys experienced through AI and robotics.
Medallia Experience Orchestration
Orchestrate individualized experiences across all channels
Medallia Experience Orchestration (MXO) converts real-time customer intent into actionable strategies by identifying real-time customer intent and then applying what is learned to make every action the right action for every customer moment. ...
Adobe Campaign
Personalize and deliver campaigns across all - online and offline channels.
Adobe Campaign is a Customer Journey and Experience platform used in email automation, delivery and reporting. It allows users to create, coordinate and deliver dynamic campaigns through emails, mobile platforms and offline channels. ...
Adobe Campaign’s key features include email management, cross-channel marketing, segmentation and targeting. The platform’s cross-channel marketing comes with campaign management, campaign reporting, direct mail, email reporting, offer management, preference centers, SMS and push notification tools.
Adobe Campaign also offers multilingual email support to adjust and translate email content based on preferences. The platform integrates with Adobe Analytics, Adobe Experience Cloud and Creative Cloud. Its Adobe Analytics’ integration allows users to conduct cross-channel reporting and understand post-click attribution.
Cyara
Automated CX Assurance Platform
Cyara is a CX Assurance Platform that helps companies increase the quality of the consumer experiences they offer. Through automated testing and monitoring that replicate actual customer interactions across IVR, voice, and digital channels, it aids enterprises in providing faultless customer experiences. It boosts CX effectiveness, innovates more quickly, reduces risk, and optimizes the value of the client. ...
Cyara creates customer journeys that tell the bots how to interact with the systems, testing the network, the applications, and even the back-end data systems. By identifying difficulties with the customer's perspective on how the customer experience applications operate, Cyara enables them to uncover and address any issues before the consumers are harmed.
Some of its features are collaboration tools, parameterized testing, third-party Integrations, test script reviews, computer telephony integration, multi-channel data collection and so on.
FlowMapp
UX online planning tools for creating visual customer journey maps, user flows, sitemaps, and personas
FlowMapp is an online tool for creating a visual sitemap that helps to effectively design and plan a better UX for websites. It collects, organizes and stores requirements for the development of websites and apps using an interactive Sitemap and User Flow. It also helps to plan user experience and improve customer journey paths. ...
It helps in Flowchart diagrams to improve user experience and plan user journeys. It creates interactive and visual sitemaps for website planning and managing web development projects. Also, exploring the target audience's expectations, concerns, motivations and so on.
Some of its features are creating and customizing every flow, share projects with teammates and clients, online collaboration to make flowchart creation engaging, export and integrate the flow chart, minimize the amount of software and tools, ability to store files and contextual organization of communications and more.
Acquia Drupal Cloud
Composable Experience platform for assembling and deploying digital experiences
Acquia Drupal Cloud platform enables building, launching, and managing digital experiences with Drupal. It can be used by administrators to design web pages using a drag-and-drop interface, add site elements in accordance with the brand guidelines, and grant role-based editing permissions to developers. ...
It automatically scales to ensure performance of the most demanding Drupal applications on the Kubernetes-native platform, creates and updates experiences quickly, automates workflow, provides decoupled architecture and application services, integrates with Drupal development tools, security and compliance, and meets the needs of developers, business users and IT operators.
It enables composing, assembling and deployment for empowering better digital experiences at any phase in the customer journey.
Smartling
Language Translation and Content Localization Solutions
Smartling is a cloud-based translation management solution that helps businesses translate digital content into multiple languages using the artificial intelligence (AI) technology. It automates to eliminate manual, repetitive processes, and customize translation workflows. ...
It automatically collects content from websites or apps, facilitates human translation and then delivers the translated content back. It helps to translate and deploy multilingual websites and dynamic web applications, mobile applications, and business documents across their corporate digital infrastructure, enabling businesses to localize content across devices and platforms.
Key features include website translation, translation management, content collection automation, automatic workflows, translation file organization, pattern matching, content exclusion, document translation, mobile app translation, analytics integration, page view reports, specific URL usage insights, localized images, content replacement, glossary and style guide, translation review, and more.
