ActiveCampaign Overview

ActiveCampaign automates personalized email marketing, sales engagement, and more. Over 900 integrations enable seamless automation across any business's marketing stack.

Use Cases

Customers recommend Engagement Management, Communication Management, Campaign Management, as the business use cases that they have been most satisfied with while using ActiveCampaign.

Other use cases:

  • Contact List Management
  • Onboarding
  • Workflow Management
  • Helpdesk Management
  • Generation Of New Leads
  • Drip Marketing
  • Lead Tracking
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using ActiveCampaign.

Other priorities:

  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Launch New Products
  • Scale Best Practices
  • Build Brand Awareness
  • Improve Internal Communications
  • Grow Market Share
  • Increase Customer Life Time Value
  • Improve Brand Engagement
  • Improve Digital And Social Presence
  • Improve Efficiency
  • Manage Risk
  • Shorten Ramp Up Time
  • Improve Stakeholder Relations
  • Establish Thought Leadership
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ActiveCampaign Use-Cases and Business Priorities: Customer Satisfaction Data

ActiveCampaign works with different mediums / channels such as E-Mail.

ActiveCampaign's features include Personalization, Templates, Landing Page, etc. and ActiveCampaign support capabilities include AI Powered, Email Support, Phone Support, etc. also ActiveCampaign analytics capabilities include Analytics, and Custom Reports.

Reviews

"As a photographer and a mother, it's so important for me to have that extra time that I save using ActiveCampaign because I can focus more on my art and I can focus more on building relationships with the clients versus the tedious mundane things th...at so much time didn't need to be spent on." - Heather Read

Peer review evidence (same sources as the product rating summary)

"...so I can then just followup with people replies directly through email without a need for constant visits inside...." Peer review by Pawel B, Digital Media Specialist
"...We went from sending the regular old email campaigns with our old email sending service, to do marketing automation with AC...." Peer review by Johan H, Marketing Director
"...I like that you offer landing pages in addition to all of the other great features to manage my email campaigns...." Peer review by Janet T, Owner/Founder

ActiveCampaign, GMass, AgencyAnalytics, omnisend, VBOUT, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for ActiveCampaign

Top Industries

  • Marketing and Advertising
  • Consumer Services
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

ActiveCampaign is popular in Marketing And Advertising, Consumer Services, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

ActiveCampaign Customer wins, Customer success stories, Case studies

What makes ActiveCampaign ideal for Engagement Management?

What Are the key features of ActiveCampaign for Communication Management?

What Are the key features of ActiveCampaign for Campaign Management?

How does ActiveCampaign address your Contact List Management Challenges?

How does ActiveCampaign facilitate Onboarding?

48 buyers and buying teams have used Cuspera to assess how well ActiveCampaign solved their Marketing Automation needs. Cuspera uses 17414 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

CUSTOMERS TESTIMONIALS
ActiveCampaign testimonial

Heather Read

Heather Read Photography

As a photographer and a mother, it's so important for me to have that extra time that I save using ActiveCampaign because I can focus more on my art and I can focus more on building relationships with the clients versus the tedious mundane things that so much time didn't need to be spent on. Testimonial By Heather Read
ActiveCampaign testimonial

Shawn Parry

Head of Marketing

Teton Sports

7X'd our email database ActiveCampaign is a great scalable CRM. I love how I have more control with my email and how wicked simple it is to use. I'd recommend ActiveCampaign to people who want to scale their email marketing efforts without the hefty price tags of other email or CRM platforms. We've... 7X'd our email database all with the implementation of ActiveCampaign.

Testimonial By Shawn Parry
ActiveCampaign testimonial

David Paige

David Paige Music

I used to get 20% open rates and I thought I was doing really good. And then when I switched to ActiveCampaign and I started implementing some of these strategies, I'm seeing 50% and higher. My first few emails are all in the 80% to 50% range. Testimonial By David Paige
CUSTOMERS TESTIMONIALS
ActiveCampaign testimonial

Heather Read

Heather Read Photography

As a photographer and a mother, it's so important for me to have that extra time that I save using ActiveCampaign because I can focus more on my art and I can focus more on building relationships with the clients versus the tedious mundane things that so much time didn't need to be spent on. Testimonial By Heather Read
ActiveCampaign testimonial

Shawn Parry

Head of Marketing

Teton Sports

7X'd our email database ActiveCampaign is a great scalable CRM. I love how I have more control with my email and how wicked simple it is to use. I'd recommend ActiveCampaign to people who want to scale their email marketing efforts without the hefty price tags of other email or CRM platforms. We've... 7X'd our email database all with the implementation of ActiveCampaign.

Testimonial By Shawn Parry
ActiveCampaign testimonial

David Paige

David Paige Music

I used to get 20% open rates and I thought I was doing really good. And then when I switched to ActiveCampaign and I started implementing some of these strategies, I'm seeing 50% and higher. My first few emails are all in the 80% to 50% range. Testimonial By David Paige

YMCA of Alexandria - Non Profit Organization Management - Small

Alexandria, USA

ActiveCampaign helped YMCA of Alexandria save over 10 hours per week using its AI Brand Kit. The non-profit automated member onboarding and personalized follow-ups, boosting engagement. Their click-t...hrough rate reached 12.8%, far above the 2% industry average. Contact lists grew by 27% across all branches. Team members now create branded emails quickly, improving communication and efficiency.

Younity - Education - Small

Poland

ActiveCampaign helped Younity grow revenue by 360%. Younity expanded from 1 to 18 countries and increased its database to over 5 million students. The automation tools saved the team 100 hours per mo...nth. Email open rates reached 40% and click rates hit 5%. Younity used integrations like Facebook Custom Audiences and Zapier to manage customer engagement and scale globally.

Wonsulting - Management Consulting - Small

USA

ActiveCampaign helped Wonsulting automate marketing and client onboarding. In one month, they gained 25,000 newsletter signups without paid marketing. Email automation now drives 30% of their revenue.... Wonsulting scaled their team from 2 to 10 service providers using automated workflows. Shopify integration improved the buying process for customers. Automation saved hundreds of hours monthly, letting Wonsulting focus on business growth.

University of Buenos Aires - Education - Large

Buenos Aires, Argentina

ActiveCampaign helped the University of Buenos Aires automate student onboarding. The university reduced annual labor costs by $100,000. The admissions process is now 500% faster. Only two part-time ...staff are needed to support 7,000 students. The program became the largest free AI course in Latin America. The solution gained recognition from the UN and other global organizations.

University at Albany MBA for Executives - Education - Small

Albany, USA

ActiveCampaign helped the University at Albany MBA for Executives boost enrollments by 27%. The program director used marketing automation to nurture prospects and personalize communication. Email de...liverability jumped from 47% to 99%. Open rates among students and alumni reached 65%. The CRM streamlined recruitment, tracked every prospect, and enabled targeted follow-ups. Active Intelligence provided campaign insights and content suggestions, saving time for the one-person marketing team.

UBITS - Education - Small

Mexico City, Mexico

ActiveCampaign helped UBITS, an online learning platform, boost productivity by 50%. UBITS improved email deliverability from 22% to 27.89% and increased click rates from 2.92% to 10.8%. The company ...also saw a 30% rise in student enrollments. Automation and integration with Google Sheets saved time and reduced manual errors. UBITS now sends personalized messages to over 100,000 contacts, improving engagement and campaign results.

Frequently Asked Questions (FAQ)

What buyers ask before choosing ActiveCampaign

What is ActiveCampaign?

ActiveCampaign helps small teams power big businesses with the must-have platform for intelligent marketing automation. Customers from over 170 countries depend on the active campaign’s mix of pre-built automation and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle.

ActiveCampaign holds the highest customer satisfaction rating among Marketing Automation, E-Commerce Personalization, Landing Page Builders, and CRM solutions on G2.com and is one of only a handful of software solutions with over 10,000 positive reviews. ActiveCampaign has also been named the Top Rated Email Marketing Software on TrustRadius. Learn more and start your free trial at ActiveCampaign.com.

What is ActiveCampaign used for?

ActiveCampaign is a Marketing Automation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Engagement Management, Communication Management and Campaign Management .

What are the top features of ActiveCampaign?

Personalization, Templates and Landing page are some of the top features of ActiveCampaign.

Who uses ActiveCampaign?

ActiveCampaign is used by Marketing And Advertising, Consumer Services and Information Technology And Services among other industries.

What are ActiveCampaign alternatives?

GMass, AgencyAnalytics, Omnisend and VBOUT are popular alternatives for ActiveCampaign.

Where is ActiveCampaign located?

ActiveCampaign is headquartered at 1 North Dearborn St, 5th Floor, Chicago, IL 60602.
lightning

Peers used ActiveCampaign for engagement management and communication management

ActiveCampaign Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.56/5

Read Reviews (30)
Analytics

4.39/5

Read Reviews (352)
Custom Reports

3.34/5

Read Reviews (2146)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.56/5

Read Reviews (30)
Analytics

4.39/5

Read Reviews (352)
Custom Reports

3.34/5

Read Reviews (2146)

Software Failure Risk Guidance

?

for ActiveCampaign

Overall Risk Meter

Low Medium High

Top Failure Risks for ActiveCampaign

ActiveCampaign, LLC News

Awards

ActiveCampaign Recognized in 2026 AI Excellence Awards for Automation ...

ActiveCampaign has been recognized in the 2026 AI Excellence Awards for its innovation in automation. The company's AI engine, Active Intelligence, significantly reduces campaign build times from 2.6 hours to 18 minutes, enhancing marketing efficiency. This award highlights ActiveCampaign's impact on AI-driven automation, enabling faster execution and personalized marketing strategies.

Product

ActiveCampaign extends its AI capabilities with context and scale

ActiveCampaign has expanded its AI capabilities with new features like AI Performance Intelligence and AI Behavior Customization. These tools analyze campaign performance, provide real-time alerts, and allow users to set custom AI instructions for consistent brand messaging. The enhancements aim to improve marketing automation for SMBs by offering deeper insights and scalable optimization without relying on external AI tools.

Product

ActiveCampaign Expands AI with Context & Scale

ActiveCampaign has enhanced its AI capabilities by introducing new features that improve context and scalability. These advancements aim to provide businesses with more personalized marketing automation solutions, enhancing customer engagement and operational efficiency.

Product

ActiveCampaign is First to Launch AI that Acts, Not Just Answers at ...

ActiveCampaign has launched new AI capabilities that autonomously provide insights and recommendations for marketers. These innovations, including AI Performance Intelligence and AI Content Optimization, aim to enhance marketing intelligence for small and mid-size businesses. The AI acts proactively, identifying opportunities and recommending actions without manual intervention. This advancement is part of ActiveCampaign's broader vision for autonomous marketing, showcased at their Spring 2026 Innovation Keynote.

ActiveCampaign, LLC Profile

Company Name

ActiveCampaign, LLC

Year Founded

2003

HQ Location

1 North Dearborn St, 5th Floor, Chicago, IL 60602

Employees

1001-5000

Social

Financials

SERIES C