ActiveCampaign Overview

ActiveCampaign automates personalized email marketing, sales engagement, and more. Over 900 integrations enable seamless automation across any business's marketing stack.

Use Cases

Customers recommend Engagement Management, Communication Management, Campaign Management, as the business use cases that they have been most satisfied with while using ActiveCampaign.

Other use cases:

  • Contact List Management
  • Onboarding
  • Workflow Management
  • Helpdesk Management
  • Generation Of New Leads
  • Drip Marketing
  • Lead Tracking
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using ActiveCampaign.

Other priorities:

  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Launch New Products
  • Scale Best Practices
  • Build Brand Awareness
  • Improve Internal Communications
  • Grow Market Share
  • Increase Customer Life Time Value
  • Improve Brand Engagement
  • Improve Digital And Social Presence
  • Improve Efficiency
  • Manage Risk
  • Shorten Ramp Up Time
  • Improve Stakeholder Relations
  • Establish Thought Leadership
See all business priorities See less business priorities

ActiveCampaign Use-Cases and Business Priorities: Customer Satisfaction Data

ActiveCampaign works with different mediums / channels such as E-Mail.

ActiveCampaign's features include Personalization, Templates, Landing Page, etc. and ActiveCampaign support capabilities include AI Powered, Email Support, Phone Support, etc. also ActiveCampaign analytics capabilities include Analytics, and Custom Reports.

Reviews

"As a photographer and a mother, it's so important for me to have that extra time that I save using ActiveCampaign because I can focus more on my art and I can focus more on building relationships with the clients versus the tedious mundane things th...at so much time didn't need to be spent on." - Heather Read

Peer review evidence (same sources as the product rating summary)

"...Saving so much time by automating repeat processes such on leads/submission form follow up, onboarding emails and documents, and a nurture sequence for off-boarding...." Peer review by Lauren H, Marketing VA, Brand Concierge
"...I managed to teach many clients without any great IT knowledge to be able to create and send really good emails...." Peer review by Jakub ., Marketing and Advertising
"...It's not necessarily the best email blast system, I personally prefer Campaign Monitor...." Peer review by Sarah Bandy, Executive Director, Youth Empowerment through Arts and Humanities

ActiveCampaign, GMass, AgencyAnalytics, omnisend, VBOUT, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for ActiveCampaign

Top Industries

  • Marketing and Advertising
  • Consumer Services
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

ActiveCampaign is popular in Marketing And Advertising, Consumer Services, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

ActiveCampaign Customer wins, Customer success stories, Case studies

How can ActiveCampaign optimize your Engagement Management Workflow?

What Are the key features of ActiveCampaign for Communication Management?

How does ActiveCampaign facilitate Campaign Management?

Why is ActiveCampaign the best choice for Contact List Management?

How efficiently Does ActiveCampaign manage your Onboarding?

48 buyers and buying teams have used Cuspera to assess how well ActiveCampaign solved their Marketing Automation needs. Cuspera uses 17414 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

CUSTOMERS TESTIMONIALS
ActiveCampaign testimonial

Heather Read

Heather Read Photography

As a photographer and a mother, it's so important for me to have that extra time that I save using ActiveCampaign because I can focus more on my art and I can focus more on building relationships with the clients versus the tedious mundane things that so much time didn't need to be spent on. Testimonial By Heather Read
ActiveCampaign testimonial

Shawn Parry

Head of Marketing

Teton Sports

7X'd our email database ActiveCampaign is a great scalable CRM. I love how I have more control with my email and how wicked simple it is to use. I'd recommend ActiveCampaign to people who want to scale their email marketing efforts without the hefty price tags of other email or CRM platforms. We've... 7X'd our email database all with the implementation of ActiveCampaign.

Testimonial By Shawn Parry
ActiveCampaign testimonial

Monika Reti

Hipcooks

Localizing our content keeps our customers engaged, because we're able to write about produce that's relevant to the season in that community. Testimonial By Monika Reti
CUSTOMERS TESTIMONIALS
ActiveCampaign testimonial

Heather Read

Heather Read Photography

As a photographer and a mother, it's so important for me to have that extra time that I save using ActiveCampaign because I can focus more on my art and I can focus more on building relationships with the clients versus the tedious mundane things that so much time didn't need to be spent on. Testimonial By Heather Read
ActiveCampaign testimonial

Shawn Parry

Head of Marketing

Teton Sports

7X'd our email database ActiveCampaign is a great scalable CRM. I love how I have more control with my email and how wicked simple it is to use. I'd recommend ActiveCampaign to people who want to scale their email marketing efforts without the hefty price tags of other email or CRM platforms. We've... 7X'd our email database all with the implementation of ActiveCampaign.

Testimonial By Shawn Parry
ActiveCampaign testimonial

Monika Reti

Hipcooks

Localizing our content keeps our customers engaged, because we're able to write about produce that's relevant to the season in that community. Testimonial By Monika Reti
 

TAGGUN - Information Technology And Services - Small

New Zealand

ActiveCampaign helped TAGGUN automate sales and marketing, saving 30 hours per month in manual work. The platform boosted conversion rates, turning 29% of abandoned carts into free trial signups. TAG...GUN used integrations like Google Sheets and Calendly to streamline customer journeys. Automations improved team collaboration and made onboarding new staff easier. The sales team now focuses on high-potential prospects, driving business growth.

 

Swim University - Marketing And Advertising - Small

USA

ActiveCampaign helped Swim University increase revenue by 66%. Matt Giovanisci used automations to convert website visitors into email subscribers and buyers. He replaced lost affiliate income by sel...ling his own products through targeted email campaigns. Automations boosted subscribers from 1,000 to 15,000. The platform enabled personalized, evergreen email marketing and improved tracking of conversions.

 

Sneleentaxi - Internet - Small

Netherlands

ActiveCampaign helped Sneleentaxi grow 130% year-over-year. Sneleentaxi used lead scoring and site tracking to identify 200 top investor leads from 1,200 contacts. They raised €0.5M in just 2 months ...through a targeted crowdfunding campaign. Automations and integrations with their booking system improved customer journey visibility. Sneleentaxi now uses tagging and segmentation to boost repeat business and corporate partnerships.

 

Polestar Pilates - Health, Wellness And Fitness - Small

Spain

ActiveCampaign helped Polestar Pilates automate their sales and lead nurturing. Okisam, a marketing agency, set up integrations with WooCommerce and built a phased sales funnel. Polestar Pilates saw ...a 30% increase in lead generation and a 25% increase in revenue. The sales cycle shortened by 7 days. Automations also enabled upselling and cross-selling to boost customer lifetime value.

 

Slick Business - Marketing And Advertising - Small

Cornwall, UK

ActiveCampaign helped Slick Business boost course sales revenue by 600%. The company saw a 70% increase in social audience and a 60% rise in active contacts. Automation and integrations with tools li...ke WooCommerce and Facebook Custom Audiences saved time and improved lead nurturing. Slick Business used ActiveCampaign to manage onboarding, member access, and customer engagement. This allowed the team to focus on growing their training business and supporting small businesses.

 

Plus Accounting - Accounting - Small

UK

ActiveCampaign helped Plus Accounting automate lead management and client onboarding. Manual data entry and proposal processes caused delays and lost information. With ActiveCampaign and Bright Dials..., Plus Accounting digitized workflows, used custom automations, and integrated tools like Calendly and PandaDoc. The team now saves 30 hours per member each month and cut lead conversion time from 15 to 5 days. They achieved a 580% return on investment and hundreds of admin hours saved monthly.

Frequently Asked Questions(FAQ)

for ActiveCampaign

What is ActiveCampaign?

ActiveCampaign helps small teams power big businesses with the must-have platform for intelligent marketing automation. Customers from over 170 countries depend on the active campaign’s mix of pre-built automation and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle.

ActiveCampaign holds the highest customer satisfaction rating among Marketing Automation, E-Commerce Personalization, Landing Page Builders, and CRM solutions on G2.com and is one of only a handful of software solutions with over 10,000 positive reviews. ActiveCampaign has also been named the Top Rated Email Marketing Software on TrustRadius. Learn more and start your free trial at ActiveCampaign.com.

What is ActiveCampaign used for?

ActiveCampaign is a Marketing Automation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Engagement Management, Communication Management and Campaign Management .

What are the top features of ActiveCampaign?

Personalization, Templates and Landing page are some of the top features of ActiveCampaign.

Who uses ActiveCampaign?

ActiveCampaign is used by Marketing And Advertising, Consumer Services and Information Technology And Services among other industries.

What are ActiveCampaign alternatives?

GMass, AgencyAnalytics, Omnisend and VBOUT are popular alternatives for ActiveCampaign.

Where is ActiveCampaign located?

ActiveCampaign is headquartered at 1 North Dearborn St, 5th Floor, Chicago, IL 60602.
lightning

Peers used ActiveCampaign for engagement management and communication management

ActiveCampaign Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.56/5

Read Reviews (30)
Analytics

4.39/5

Read Reviews (352)
Custom Reports

3.34/5

Read Reviews (2146)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.56/5

Read Reviews (30)
Analytics

4.39/5

Read Reviews (352)
Custom Reports

3.34/5

Read Reviews (2146)

Software Failure Risk Guidance

?

for ActiveCampaign

Overall Risk Meter

Low Medium High

Top Failure Risks for ActiveCampaign

ActiveCampaign, LLC News

Awards

ActiveCampaign Recognized in 2026 AI Excellence Awards for Automation ...

ActiveCampaign has been recognized in the 2026 AI Excellence Awards for its innovation in automation. The company's AI engine, Active Intelligence, significantly reduces campaign build times from 2.6 hours to 18 minutes, enhancing marketing efficiency. This award highlights ActiveCampaign's impact on AI-driven automation, enabling faster execution and personalized marketing strategies.

Product

ActiveCampaign extends its AI capabilities with context and scale

ActiveCampaign has expanded its AI capabilities with new features like AI Performance Intelligence and AI Behavior Customization. These tools analyze campaign performance, provide real-time alerts, and allow users to set custom AI instructions for consistent brand messaging. The enhancements aim to improve marketing automation for SMBs by offering deeper insights and scalable optimization without relying on external AI tools.

Product

ActiveCampaign Expands AI with Context & Scale

ActiveCampaign has enhanced its AI capabilities by introducing new features that improve context and scalability. These advancements aim to provide businesses with more personalized marketing automation solutions, enhancing customer engagement and operational efficiency.

Product

ActiveCampaign is First to Launch AI that Acts, Not Just Answers at ...

ActiveCampaign has launched new AI capabilities that autonomously provide insights and recommendations for marketers. These innovations, including AI Performance Intelligence and AI Content Optimization, aim to enhance marketing intelligence for small and mid-size businesses. The AI acts proactively, identifying opportunities and recommending actions without manual intervention. This advancement is part of ActiveCampaign's broader vision for autonomous marketing, showcased at their Spring 2026 Innovation Keynote.

ActiveCampaign, LLC Profile

Company Name

ActiveCampaign, LLC

Year Founded

2003

HQ Location

1 North Dearborn St, 5th Floor, Chicago, IL 60602

Employees

1001-5000

Social

Financials

SERIES C