ActiveCampaign Overview

ActiveCampaign automates personalized email marketing, sales engagement, and more. Over 900 integrations enable seamless automation across any business's marketing stack.

Use Cases

Customers recommend Engagement Management, Communication Management, Campaign Management, as the business use cases that they have been most satisfied with while using ActiveCampaign.

Other use cases:

  • Contact List Management
  • Onboarding
  • Workflow Management
  • Helpdesk Management
  • Generation Of New Leads
  • Drip Marketing
  • Lead Tracking
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using ActiveCampaign.

Other priorities:

  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Launch New Products
  • Scale Best Practices
  • Build Brand Awareness
  • Improve Internal Communications
  • Grow Market Share
  • Increase Customer Life Time Value
  • Improve Brand Engagement
  • Improve Digital And Social Presence
  • Improve Efficiency
  • Manage Risk
  • Shorten Ramp Up Time
  • Improve Stakeholder Relations
  • Establish Thought Leadership
See all business priorities See less business priorities

ActiveCampaign Use-Cases and Business Priorities: Customer Satisfaction Data

ActiveCampaign works with different mediums / channels such as E-Mail.

ActiveCampaign's features include Personalization, Templates, Landing Page, etc. and ActiveCampaign support capabilities include AI Powered, Email Support, Phone Support, etc. also ActiveCampaign analytics capabilities include Analytics, and Custom Reports.

Reviews

"ActiveCampaign allows me to have a conversation with people and tailor it to what their needs are . With tags, I can say this person's in this product lane, that person's in that product lane, that person's in that product lane, and I can segment my... audience into different types of people so we're giving them the right things and they're really happy in the end." - Jennifer Tilney

Peer review evidence (same sources as the product rating summary)

"...The flow chart for running the automations and the tagging are exactly what businesses need to engage customers...." Peer review by Fiona B
"...Email Campaign Management - ActiveCampaign does a great job scheduling and sending out email campaigns to designated lists...." Peer review by Tim Bost, Editor & Publisher, FinancialCyclesWeekly.com
"...The detailed reporting of every campaign with unique open and click, geo location, email client tracking and email opening trends...." Peer review by Sandeep R, Email Marketing Specialist, Marketing and Advertising

ActiveCampaign, GMass, AgencyAnalytics, Yespo Оmnichannel CDP, Lead Liaison, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for ActiveCampaign

Top Industries

  • Marketing and Advertising
  • Consumer Services
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

ActiveCampaign is popular in Marketing And Advertising, Consumer Services, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

ActiveCampaign Customer wins, Customer success stories, Case studies

What Are the key features of ActiveCampaign for Engagement Management?

What solutions does ActiveCampaign provide for Communication Management?

What Are the key features of ActiveCampaign for Campaign Management?

How efficiently Does ActiveCampaign manage your Contact List Management?

What solutions does ActiveCampaign provide for Onboarding?

48 buyers and buying teams have used Cuspera to assess how well ActiveCampaign solved their Marketing Automation needs. Cuspera uses 17414 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

CUSTOMERS TESTIMONIALS
ActiveCampaign testimonial

Jennifer Tilney

Platinum Skin Care

ActiveCampaign allows me to have a conversation with people and tailor it to what their needs are . With tags, I can say this person's in this product lane, that person's in that product lane, that person's in that product lane, and I can segment my audience into different types of people so we're ...giving them the right things and they're really happy in the end.

Testimonial By Jennifer Tilney
ActiveCampaign testimonial

Lori Taylor

The Produce Moms

Through the ActiveCampaign platform, we are able to create a marketing funnel of school foodservice directors throughout the United States and provide them with content that is very specific to their needs , impacting over a billion annual school meals. Testimonial By Lori Taylor
ActiveCampaign testimonial

Himanshi Munshaw Luhar

Director

Foodie Trails

Automation recipes have allowed me to re-engage with my audience. I was able to begin with simple recipes to start and move onto more complicated automations to better connect with my customers. Testimonial By Himanshi Munshaw Luhar
CUSTOMERS TESTIMONIALS
ActiveCampaign testimonial

Jennifer Tilney

Platinum Skin Care

ActiveCampaign allows me to have a conversation with people and tailor it to what their needs are . With tags, I can say this person's in this product lane, that person's in that product lane, that person's in that product lane, and I can segment my audience into different types of people so we're ...giving them the right things and they're really happy in the end.

Testimonial By Jennifer Tilney
ActiveCampaign testimonial

Lori Taylor

The Produce Moms

Through the ActiveCampaign platform, we are able to create a marketing funnel of school foodservice directors throughout the United States and provide them with content that is very specific to their needs , impacting over a billion annual school meals. Testimonial By Lori Taylor
ActiveCampaign testimonial

Himanshi Munshaw Luhar

Director

Foodie Trails

Automation recipes have allowed me to re-engage with my audience. I was able to begin with simple recipes to start and move onto more complicated automations to better connect with my customers. Testimonial By Himanshi Munshaw Luhar
 

Your Income Space - Education - Small

Los Angeles, USA

ActiveCampaign helped Your Income Space grow from zero to 65,000 email subscribers in two years. The founders used automation and segmentation to connect with their audience and drive conversions. In...tegrations with platforms like Facebook, Zapier, and Zendesk streamlined their workflow. Revenue increased from $0 to over $1 million between 2018 and 2020. The company achieved this growth with just two people and no technical team.

 

Younity - Education - Small

Poland

ActiveCampaign helped younity grow revenue by 360%. The company expanded from 1 to 18 countries and increased its student database to over 5 million. Automation and email marketing tools saved hundre...ds of hours each month. Younity achieved a 40% email open rate and a 5% click-through rate. The platform enabled targeted communication and global reach.

 

YMCA of Alexandria - Non Profit Organization Management - Small

Alexandria, USA

ActiveCampaign helped YMCA of Alexandria save over 10 hours per week using AI-powered brand kits and email templates. The non-profit automated member onboarding and personalized follow-ups, boosting ...engagement. Click rates reached 12.8%, far above the 2% industry average. The contact list grew by 27% across all branches. Staff now create branded emails quickly, improving communication and freeing time for strategic work.

 

Wonsulting - Management Consulting - Small

USA

ActiveCampaign helped Wonsulting automate client onboarding and boost engagement. In one month, they gained 25,000 newsletter signups using email forms. Marketing automation saved hundreds of hours e...ach month for the team. Integrating Shopify simplified the buying process for customers. Wonsulting scaled from 2 to 10 service providers quickly. Email automations improved client experience and increased sales.

 

Universidade de Buenos Aires - Education - Large

Buenos Aires, Argentina

ActiveCampaign helped the Universidade de Buenos Aires automate student onboarding. The university sped up admissions by 500%. Labor costs dropped by $100,000 per year. Only 2 part-time staff now man...age 7,000 students, instead of a team of 30. The program became the largest free AI course in Latin America.

 

UBITS - Education - Small

Mexico City, Mexico

ActiveCampaign helped UBITS boost student enrollments by 30%. UBITS faced low email delivery and engagement rates, and manual marketing tasks took too much time. They switched from Brevo to ActiveCam...paign for better automation and integration. With personalized journeys and predictive sending, UBITS improved email open and click rates. They also saved 50% of the time spent on communication processes. UBITS became the largest B2B online learning platform in Latin America.

Frequently Asked Questions (FAQ)

What buyers ask before choosing ActiveCampaign

What is ActiveCampaign?

ActiveCampaign helps small teams power big businesses with the must-have platform for intelligent marketing automation. Customers from over 170 countries depend on the active campaign’s mix of pre-built automation and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle.

ActiveCampaign holds the highest customer satisfaction rating among Marketing Automation, E-Commerce Personalization, Landing Page Builders, and CRM solutions on G2.com and is one of only a handful of software solutions with over 10,000 positive reviews. ActiveCampaign has also been named the Top Rated Email Marketing Software on TrustRadius. Learn more and start your free trial at ActiveCampaign.com.

What is ActiveCampaign used for?

ActiveCampaign is a Marketing Automation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Engagement Management, Communication Management and Campaign Management .

What are the top features of ActiveCampaign?

Personalization, Templates and Landing page are some of the top features of ActiveCampaign.

Who uses ActiveCampaign?

ActiveCampaign is used by Marketing And Advertising, Consumer Services and Information Technology And Services among other industries.

What are ActiveCampaign alternatives?

GMass, AgencyAnalytics, Yespo Оmnichannel CDP and Lead Liaison are popular alternatives for ActiveCampaign.

Where is ActiveCampaign located?

ActiveCampaign is headquartered at 1 North Dearborn St, 5th Floor, Chicago, IL 60602.
lightning

Peers used ActiveCampaign for engagement management and communication management

ActiveCampaign Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.56/5

Read Reviews (30)
Analytics

4.39/5

Read Reviews (352)
Custom Reports

3.34/5

Read Reviews (2146)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.56/5

Read Reviews (30)
Analytics

4.39/5

Read Reviews (352)
Custom Reports

3.34/5

Read Reviews (2146)

Software Failure Risk Guidance

?

for ActiveCampaign

Overall Risk Meter

Low Medium High

Top Failure Risks for ActiveCampaign

ActiveCampaign, LLC News

Product

ActiveCampaign Launches Google Ads Connector for Active Intelligence ...

ActiveCampaign has launched a Google Ads connector for its AI engine, Active Intelligence. This integration allows users to manage Google Ads campaigns directly within ActiveCampaign, enhancing campaign creation and reporting. The connector supports AI-guided campaign execution, enabling marketers to focus on strategy while AI handles execution. The connector is available to ActiveCampaign customers on Plus plans and above.

Awards

ActiveCampaign Recognized in 2026 AI Excellence Awards for Automation ...

ActiveCampaign has been recognized in the 2026 AI Excellence Awards for its innovation in automation. The company's AI engine, Active Intelligence, significantly reduces campaign build times from 2.6 hours to 18 minutes, enhancing marketing efficiency. This award highlights ActiveCampaign's impact on AI-driven automation, enabling faster execution and personalized marketing strategies.

Product

ActiveCampaign extends its AI capabilities with context and scale

ActiveCampaign has expanded its AI capabilities with new features like AI Performance Intelligence and AI Behavior Customization. These tools analyze campaign performance, provide real-time alerts, and allow users to set custom AI instructions for consistent brand messaging. The enhancements aim to improve marketing automation for SMBs by offering deeper insights and scalable optimization without relying on external AI tools.

Product

ActiveCampaign Expands AI with Context & Scale

ActiveCampaign has enhanced its AI capabilities by introducing new features that improve context and scalability. These advancements aim to provide businesses with more personalized marketing automation solutions, enhancing customer engagement and operational efficiency.

ActiveCampaign, LLC Profile

Company Name

ActiveCampaign, LLC

Year Founded

2003

HQ Location

1 North Dearborn St, 5th Floor, Chicago, IL 60602

Employees

1001-5000

Social

Financials

SERIES C