Adyen Overview

Adyen delivers a comprehensive financial technology platform that addresses the complexities of end-to-end payments and financial management. Businesses seeking a streamlined solution for payment acceptance, revenue protection, and financial control will find value in Adyen's integrated platform. By consolidating these critical financial processes, Adyen simplifies operations and reduces the need for multiple systems, potentially leading to cost savings and improved ROI. Its adaptability to various business models ensures that companies can tailor the platform to their specific needs, enhancing operational efficiency. Adyen’s platform not only facilitates smoother transactions but also offers robust data insights, empowering businesses to make informed decisions and accelerate growth.

Use Cases

Customers recommend Payment Management, Onboarding, Helpdesk Management, as the business use cases that they have been most satisfied with while using Adyen.

Other use cases:

  • Billing And Invoice Management
  • Contract Management
  • Content Management
  • Engaging And Following Up
  • Lead Qualification: Technographic
  • Public Relations
  • Account Management
See all use cases See less use cases

Business Priorities

Enter New Markets Internationally Or Locally and Manage Risk are the most popular business priorities that customers and associates have achieved using Adyen.

Other priorities:

  • Enhance Customer Relationships
  • Build Brand Awareness
  • Increase Sales & Revenue
See all business priorities See less business priorities

Adyen Use-Cases and Business Priorities: Customer Satisfaction Data

Adyen's features include Auto Renewal, and Personalization. and Adyen support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Adyen analytics capabilities include Analytics, and Custom Reports.

Reviews

"...It is used in customer support to manage payments, failed transactions and cancel old auto-renewals when the accounts are not migrated into our new CRM...." Peer review by Verified User, Advisor in Customer Service, Education

Peer review evidence (same sources as the product rating summary)

"...full reconciliation, better fraud management, payment methods providing...." Peer review by Mattia Z, Payments & Fraud Prevention Specialist, Senior Certified Magento Developer, Information Technology and Services
"...The Adyen MarketPay module is designed to provide marketplaces with a compliant, global payment solution for high-volume marketplaces with tools including secure onboarding on sub-merchants, payment splitting between sub-merchants, automatic payout scheduling, and more...." Peer review
"...It is used in customer support to manage payments, failed transactions and cancel old auto-renewals when the accounts are not migrated into our new CRM...." Peer review by Advisor in Customer Service

Adyen, Square Payments, Stripe Connect, Stripe Payments, GoCardless, etc., all belong to a category of solutions that help Payment Gateways. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Adyen offers end-to-end payments, data, and financial management in one solution. The platform accelerates the realization of business ambitions.

Popular Business Setting

for Adyen

Top Industries

  • Education
  • Information Technology and Services
  • Internet

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Adyen is popular in Education, Information Technology And Services, and Internet and is widely used by Small Business, Mid Market, and Enterprise.

Adyen Customer wins, Customer success stories, Case studies

How does Adyen facilitate Payment Management?

What Are the key features of Adyen for Onboarding?

11 buyers and buying teams have used Cuspera to assess how well Adyen solved their Payment Gateways needs. Cuspera uses 287 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Payment Gateways needs.

 

OpenAI - AI Software - Very Large

AI shopping boom puts customer loyalty in focus for merchants: Adyen

San Francisco, USA

Adyen highlights the growing importance of customer loyalty as AI chatbots transform online shopping. The company has enhanced its platform for enterprise merchants and AI-agent payments, acquiring T...alon.One and Orb to bolster retention services. Adyen's recent signing of OpenAI as a customer underscores its expanding influence in AI-driven payment solutions. The firm is also increasing investment in cloud infrastructure due to rising costs and supply constraints.

Read on →
 

GetYourGuide - Travel And Tourism - Large

Adyen and GetYourGuide Scale Innovation in 15-Year Partnership Milestone to Power Global Travel Experiences

Berlin, Germany

Adyen continues its 15-year partnership with GetYourGuide, providing payment solutions that enhance global travel experiences. By leveraging Adyen's local acquiring network and alternative payment me...thods, GetYourGuide improves customer experience and conversion rates. This collaboration supports GetYourGuide's expansion into new markets, showcasing the strategic importance of localized payment options in the travel industry.

Read on →
 

LillyDirect - Healthcare - Very Large

LillyDirect to Use Adyen Platform for Cards, Digital Wallets and HSA ...

Indianapolis, USA

LillyDirect will use Adyen's platform to enhance payment options for patients accessing FDA-approved medicines. The platform supports credit and debit cards, digital wallets, and HSA/FSA cards, integ...rating fraud prevention and analytics tools for secure transactions. Adyen's Intelligent Payment Routing optimizes payment performance, supporting LillyDirect's direct-to-consumer healthcare model.

Read on →
 

Venchi - Food & Beverages - Medium

Turin, Italy

Adyen helped Venchi connect their physical stores and online channels. The gourmet chocolate brand used Adyen’s solutions to create a seamless customer journey. Customers can now shop easily in-store... and online. Venchi improved their payments process with unified payments. This made shopping simpler for their customers.

 

Atlas - Food & Beverages - Small

Singapore, Singapore

Atlas used Adyen for Platforms to power AtlasPay, their embedded payments solution. This helped Atlas simplify payments for restaurant merchants and improve customer experience. After partnering with... Adyen, Atlas saw a 118x increase in gross merchandise value. Revenue grew 50x. Sub-merchants reduced manpower costs by 10%.

 

MUJI - Retail - Very Large

Tokyo, Japan

MUJI used Adyen to unify in-store and online payments. As ecommerce became more important, MUJI partnered with Adyen and BigCommerce to expand online payments across Europe. This helped MUJI create a... better customer experience. MUJI saw a 50% increase in revenue, a 5% rise in average transaction value, and a 4% boost in payment conversion.

Working at Adyen: Payments

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Peers used Adyen for payment management and onboarding

Adyen Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.19/5 ★

Read Reviews (1)
Analytics

4.47/5 ★

Read Reviews (8)
Custom Reports

4.38/5 ★

Read Reviews (32)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.19/5 ★

Read Reviews (1)
Analytics

4.47/5 ★

Read Reviews (8)
Custom Reports

4.38/5 ★

Read Reviews (32)

Software Failure Risk Guidance

?

for Adyen

Overall Risk Meter

Low Medium High

Top Failure Risks for Adyen

Adyen N.V. News

Executive

Adyen Appoints Nicole Olbe as EMEA President to Accelerate Regional Growth Strategy

Adyen has appointed Nicole Olbe as the President for Europe, Middle East, and Africa (EMEA), effective September 1, 2026. Olbe, previously Managing Director of UK & Ireland, will succeed Alexa von Bismarck, who becomes Senior Vice President of Global Account Management. Olbe will focus on regional growth, leveraging her extensive experience in global payments and fintech.

M&A

Adyen Raises Revenue Forecast After Acquisitions

Adyen raised its 2026 revenue growth forecast to 21%-23% following its acquisitions of Talon.One and Orb, enhancing its platform with loyalty and billing capabilities. Despite higher acquisition-related costs, the company anticipates integration synergies. Adyen's shares surged 11%, making it the top performer on Europe's STOXX 600 index.

Financial

Adyen publishes H1 2026 financial results

Adyen announced its H1 2026 financial results, reporting a 19% increase in net revenue to €1,302.9 million and a 24% rise in processed volume to €803.8 billion. The company highlighted strategic acquisitions and product launches, including Adyen Agentic and Intelligent Money Movement, to enhance its financial operating system.

Product

Adyen Expands Global Partnership with Toast into U.S.

Adyen has expanded its partnership with Toast, integrating its financial technology platform into Toast's U.S. operations. This collaboration enhances Toast's payment processing capabilities, supporting high-volume transactions across the restaurant and retail sectors. The integration underscores Adyen's role in providing scalable and reliable payment solutions for service-based businesses.

Adyen N.V. Profile

Company Name

Adyen N.V.

Company Website

https://www.adyen.com/

HQ Location

18 Lower Byrom Street, Bonded Warehouse (Suite 414), Manchester, Manchester M3 4AP, GB

Employees

501-1000

Social

Financials

SERIES B