Akamai Identity Cloud Overview

This is a summary of the comprehensive capabilities and benefits of Akamai Identity Cloud based on over 131 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Akamai Identity Cloud, belong to a category of solutions that help Digital Signature. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Akamai Identity Cloud is right for your needs? Our Cuspera AI engine can evaluate how Akamai Identity Cloud fits your specific business needs, industry, and context. Get your personalized assessment report today.

Akamai Identity Cloud supports business activities such as:

  • Competitive Intelligence
  • Helpdesk Management
  • Follower Management
  • Engaging And Following Up
  • Segmentation And Targeting

Akamai Identity Cloud can help you with many business goals, such as Acquire Customers, and Build Brand Awareness. It can help manage these activities if you use Phone Calls E-Mail User Generated Content etc. for these needs. As a solution, Akamai Identity Cloud's capabilities include Personalization.

Akamai Identity Cloud was founded in 1998. Retail Vertical is its biggest customer base.

Reviews

"...The platform encompasses social login, registration, customer profile data storage, customer insights, single sign-on, and engagement...." Peer review

Akamai Identity Cloud Reviews

11 buyers and buying teams have used Cuspera to assess how well Akamai Identity Cloud solved their Digital Signature needs. Cuspera uses 131 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Signature needs.

Business Priorities

Acquire Customers and Build Brand Awareness are the most popular business priorities peers achieved using Akamai Identity Cloud.

Use Cases

Peers recommend Competitive Intelligence , Helpdesk Management , Follower Management , as the business use cases that they have been most satisfied while using Akamai Identity Cloud.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Competitive Intelligence

4.02/5 ★

Read Reviews (3)

"...Integrate with marketing automation, business intelligence, CRM, and other downstream systems. ..." Identity Cloud
Helpdesk Management with Phone Calls and E-Mail

3.70/5 ★

Read Reviews (3)

"...Customer Support For immediate customer support please call or email us at...." Identity Cloud
Follower Management with User Generated Content, Blogs and Website

4.16/5 ★

Read Reviews (2)

"...It was a very integration into my blog website to manage my followers...."
PEER EXPERIENCES
Competitive Intelligence

4.02/5 ★

Read Reviews (3)

"...Integrate with marketing automation, business intelligence, CRM, and other downstream systems. ..." Identity Cloud
Helpdesk Management with Phone Calls and E-Mail

3.70/5 ★

Read Reviews (3)

"...Customer Support For immediate customer support please call or email us at...." Identity Cloud
Follower Management with User Generated Content, Blogs and Website

4.16/5 ★

Read Reviews (2)

"...It was a very integration into my blog website to manage my followers...." Peer review by Jon H, Chief Operations Officer, Retail

6+ more Business Use Cases

Our AI advisor, Wyz, harnessed 131 insights from peers and experts to help you assess how these Akamai Identity Cloud use cases fit your Digital Signature needs.

Based on peer insights

Cuspera recommends Akamai Identity Cloud for

Use Cases Competitive Intelligence , Helpdesk Management , Follower Management
Medium Phone Calls, E-Mail, User Generated Content
Features Personalization
Business Priorities Acquire Customers, Build Brand Awareness
Industries Retail, Information Technology And Services

Popular Business Setting

for Akamai Identity Cloud

Top Industries

  • Retail
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise
lightning

Peers used Akamai Identity Cloud to Acquire customers and Build brand awareness

Peer and Expert Opinion on Features

for Akamai Identity Cloud

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

3.66/5 ★

Read Reviews (13)
FEATURES RATINGS AND REVIEWS
Personalization

3.66/5 ★

Read Reviews (13)

IT and Other Capabilities

for Akamai Identity Cloud

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.59/5 ★

Read Reviews (3)
Data Export

3.15/5 ★

Read Reviews (2)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.59/5 ★

Read Reviews (3)
Data Export

3.15/5 ★

Read Reviews (2)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

3.78/5 ★

Read Reviews (3)
Email Support

3.42/5 ★

Read Reviews (1)
24/7 Support

3.41/5 ★

Read Reviews (11)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Phone Support

3.78/5 ★

Read Reviews (3)
Email Support

3.42/5 ★

Read Reviews (1)
24/7 Support

3.41/5 ★

Read Reviews (11)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.28/5 ★

Read Reviews (17)
Custom Reports

4.03/5 ★

Read Reviews (9)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Analytics

4.28/5 ★

Read Reviews (17)
Custom Reports

4.03/5 ★

Read Reviews (9)

Software Failure Risk Guidance

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for Akamai Identity Cloud

Top Failure Risks for Akamai Identity Cloud

Vendor Profile Details

Company Name

Akamai Technologies

Company Website

https://www.akamai.com/

Year Founded

1998

HQ Location

150 Broadway, Cambridge, MA 02142

Employees

10001+

Social

Financials

IPO