Altru Overview

Altru enhances admissions efficiency and provides insights into ticket buyers and potential donors. Blackbaud Altru membership software supports nonprofit event ticketing and donor management.

Use Cases

Customers recommend Merchandising, Helpdesk Management, Onboarding, as the business use cases that they have been most satisfied with while using Altru.

Other use cases:

  • Engagement Management
  • Membership Management
  • Event Management
  • Relationship Management
  • Knowledge Management
  • Campaign Management
  • Lead Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Altru.

Other priorities:

  • Scale Best Practices
  • Improve Internal Communications
  • Acquire Customers
See all business priorities See less business priorities

Altru Use-Cases and Business Priorities: Customer Satisfaction Data

Altru works with different mediums / channels such as Offline. Point Of Sale. E-Mail etc.

Altru's features include Ticketing, Recording, and Capture Information. and Altru support capabilities include Email Support, Phone Support, Chat Support, etc. also Altru analytics capabilities include Analytics, and Custom Reports.

Reviews

"...The Altru Development Team frequently asks for input from existing customers as they're designing and building new functionality and releases come out at least every quarter...." Peer review by Shannon K, Consultant, Management Consulting

Peer review evidence (same sources as the product rating summary)

"...About Altru Designed specifically for arts and cultural organizations, Altru is a cloud-based museum management solution that includes tools to set up merchandise store, manage ticketing and admissions, build membership database and more...." Peer review
"...Brings together ticketing and fundraising/membership in one CRM Helpful Support available to chat online..." Peer review by Dannielle B., Database Manager, Non-Profit Organization Management
"...I enjoy the ability to navigate different ways to get the same result, it helps with training people who learn and think in different patterns...." Peer review by Mary, Lady Bird Johnson Wildflower center

Altru, Dynamic Yield, etc., all belong to a category of solutions that help Community Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Altru

Top Industries

  • Non-Profit Organization Management
  • Management Consulting
  • Automotive

Popular in

  • Mid Market
  • Small Business

Altru is popular in Non-Profit Organization Management, Management Consulting, and Automotive and is widely used by Mid Market, and Small Business,

Altru Customer wins, Customer success stories, Case studies

Why is Altru the best choice for Merchandising?

What Are the key features of Altru for Onboarding?

What solutions does Altru provide for Engagement Management?

How can Altru optimize your Membership Management Workflow?

11 buyers and buying teams have used Cuspera to assess how well Altru solved their Community Management needs. Cuspera uses 508 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.

 

Blackbaud Announces New Measures to Support Customers and Global Community in Response to COVID-19 Pandemic

Blackbaud introduces new initiatives to aid customers and the global community during the COVID-19 pandemic, focusing on enhanced support and resources.

Read on →
 

Blackbaud Announces Powerful Customer Outcomes

Blackbaud highlights significant customer outcomes, showcasing the impact of its AI-powered solutions in the social impact sector. Customers report time savings, increased fundraising, and improved e...ngagement. Blackbaud's solutions enhance efficiency and connectivity, enabling nonprofits to accelerate their missions and create more impact.

Read on →
 

Williston Northampton School - Education - Small

Easthampton, USA

Williston Northampton School uses Blackbaud Financial Edge NXT to manage its finances. The school’s finance team relies on the software for transparent reporting and strategic planning. Automated int...egration with Blackbaud Raiser's Edge NXT saves time by streamlining reconciliation and eliminating duplicate data entry. The team can quickly create tailored reports for different audiences, including department heads and donors. User-friendly reporting features help the school make informed budgeting and spending decisions.

 

Crowe LLC - Accounting - Large

Chicago, USA

YourCause from Blackbaud helped Crowe LLC simplify corporate social responsibility work. The platform reduced admin tasks and made it easier for employees to engage in giving and volunteering. Crowe ...used AI-powered tools to measure and share impact stories. The solution enabled faster donations and deeper team involvement. Crowe’s Purpose & Sustainability Manager praised the tools for making work life easier.

 

Vecova - Non Profit Organization Management - Small

Calgary, Canada

Vecova used Blackbaud Raiser’s Edge NXT and Prospect Insights to improve fundraising. After staff changes, their donor data was inconsistent. Prospect Insights helped them find 72 new major gift pros...pects. Four donors gave matching gifts for Giving Tuesday. Vecova achieved their best Giving Tuesday matching donation performance, raising $40,000. The team now engages donors more personally and efficiently.

 

University of Montevallo - Education - Small

Montevallo, USA

Blackbaud fundraising and analytics solutions helped the University of Montevallo surpass its $30 million campaign goal in just one year, raising $37 million. The university used Prospect Insights in... Raiser’s Edge NXT and ResearchPoint to automate prospect research and segment donor lists. AI-powered recommendations enabled the team to identify and cultivate new major gift prospects. The university secured two $25,000 scholarships from a single donor. The campaign’s early success led to an increased goal of $50 million.

Frequently Asked Questions(FAQ)

for Altru

What is Altru?

Blackbaud Altru is a Ticketing, Membership, Admissions, & Fundraising Software that can be used by Companies, Healthcare organizations, Arts and Cultural organizations, Non-profit organizations.

Blackbaud Altru is a cloud-based solution consolidating and managing admissions, membership, fundraising, merchandise and marketing all in one solution. The Altru database stores information on membership activity, donations, participation history in a single record for each member. The feature for ticket sales for events is provided with a simple UI with choice of online, mobile or in-person ticket purchase.

Altru enables managing fundraising, gifts, pledges and events through tools that include calendaring for efficient scheduling, targeted segments for meaningful appeals for donations, and using strategic messaging to convert potential donors.

What is Altru used for?

Altru is a Community Management Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Merchandising, Helpdesk Management and Onboarding .

What are the top features of Altru?

Ticketing, Recording and Capture information are some of the top features of Altru.

Who uses Altru?

Altru is used by Non-Profit Organization Management, Management Consulting and Automotive among other industries.

Where is Altru located?

Altru is headquartered at 65 Fairchild Street, Charleston, SC 29492.
lightning

Peers used Altru for merchandising and helpdesk management

Altru Competitors

Altru Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.23/5

Read Reviews (16)
Custom Reports

3.53/5

Read Reviews (84)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.23/5

Read Reviews (16)
Custom Reports

3.53/5

Read Reviews (84)

Software Failure Risk Guidance

?

for Altru

Overall Risk Meter

Low Medium High

Top Failure Risks for Altru

Blackbaud, Inc. News

Product

Blackbauds Latest Product Innovations Reflect Companys Defensible Market Position; Anchored in Data, Context, and Trust

Blackbaud has announced a series of AI-driven product innovations aimed at enhancing its social impact solutions. These innovations include the Development Agent for Raisers Edge NXT, which automates donor engagement, and Chat for Blackbaud AI, which integrates context-aware intelligence into core solutions. These updates are designed to increase efficiency, improve decision-making, and strengthen customer engagement across various sectors, including education and financial management.

Awards

Blackbaud Recognized for AI Innovation and Leadership by the American Business Awards

Blackbaud received two Bronze Stevie Awards from the American Business Awards for AI innovation and leadership. The company was recognized in the AI for Social Good category for its AI solutions aiding nonprofits, and Carrie Cobb, Blackbaud's chief data and AI officer, was honored in the Women in AI Leadership category for her ethical AI innovation efforts.

Product

Blackbaud Launches New Category of AI Agent with General Availability of its First Agent for Good

Blackbaud has launched its first AI agent, the Development Agent, designed to enhance donor engagement and fundraising efficiency. This agent, part of Blackbaud's new category of agentic AI, is now available to Raisers Edge NXT customers in the U.S. It operates autonomously, helping organizations personalize outreach and build donor trust, with plans to expand to other products and markets.

Product

Blackbaud's Latest Product Innovations Reflect Company's Defensible Market Position; Anchored in Data, Context, and Trust

Blackbaud announced new AI-powered product innovations, including the Development Agent for Raiser's Edge NXT, enhancing fundraising capabilities. The updates aim to integrate AI into systems of record, improving efficiency and decision-making across financial management and education sectors. These innovations emphasize trust, data, and context to maintain Blackbaud's market leadership in the social impact sector.

Blackbaud, Inc. Profile

Company Name

Blackbaud, Inc.

Company Website

https://www.blackbaud.com/

Year Founded

1981

HQ Location

65 Fairchild Street, Charleston, SC 29492

Employees

1001-5000

Social

Financials

IPO