Altru Overview

Altru enhances admissions efficiency and provides insights into ticket buyers and potential donors. Blackbaud Altru membership software supports nonprofit event ticketing and donor management.

Use Cases

Customers recommend Merchandising, Helpdesk Management, Onboarding, as the business use cases that they have been most satisfied with while using Altru.

Other use cases:

  • Engagement Management
  • Membership Management
  • Event Management
  • Relationship Management
  • Knowledge Management
  • Campaign Management
  • Lead Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Altru.

Other priorities:

  • Scale Best Practices
  • Improve Internal Communications
  • Acquire Customers
See all business priorities See less business priorities

Altru Use-Cases and Business Priorities: Customer Satisfaction Data

Altru works with different mediums / channels such as Offline. Point Of Sale. E-Mail etc.

Altru's features include Ticketing, Recording, and Capture Information. and Altru support capabilities include Email Support, Phone Support, Chat Support, etc. also Altru analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Blackbaud has setup a platform that is engaging and interactive for users to connect with others in the community as well as developers...." Peer review by William (Bill), Kohl Children's Museum of Greater Chicago

Peer review evidence (same sources as the product rating summary)

"...We manage daily sales, merchandise, memberships, and programming all through Altru...." Peer review by Supervisor in Other
"...Brings together ticketing and fundraising/membership in one CRM Helpful Support available to chat online..." Peer review by Dannielle B., Database Manager, Non-Profit Organization Management
"...Ready to learn more?..." Ticketing, Membership, Admissions, & Fundraising Software

Altru, Dynamic Yield, etc., all belong to a category of solutions that help Community Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Altru

Top Industries

  • Non-Profit Organization Management
  • Management Consulting
  • Automotive

Popular in

  • Mid Market
  • Small Business

Altru is popular in Non-Profit Organization Management, Management Consulting, and Automotive and is widely used by Mid Market, and Small Business,

Altru Customer wins, Customer success stories, Case studies

What Are the key features of Altru for Merchandising?

How can Altru optimize your Onboarding Workflow?

How can Altru optimize your Engagement Management Workflow?

How can Altru enhance your Membership Management process?

11 buyers and buying teams have used Cuspera to assess how well Altru solved their Community Management needs. Cuspera uses 508 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.

 

Blackbaud Announces New Measures to Support Customers and Global Community in Response to COVID-19 Pandemic

Blackbaud introduces new initiatives to aid customers and the global community during the COVID-19 pandemic, focusing on enhanced support and resources.

Read on →
 

Blackbaud Announces Powerful Customer Outcomes

Blackbaud highlights significant customer outcomes, showcasing the impact of its AI-powered solutions in the social impact sector. Customers report time savings, increased fundraising, and improved e...ngagement. Blackbaud's solutions enhance efficiency and connectivity, enabling nonprofits to accelerate their missions and create more impact.

Read on →

The USA East Province of the Society of Jesus - Religious Institutions - Medium

New York, USA

Blackbaud Advisory+ and Luminate Online helped the USA East Province of the Society of Jesus boost digital fundraising. The team saw a 76% increase in gala fundraising revenue and raised over $3 mill...ion at their annual gala. Holiday eCommerce revenue grew by 20%. Their first Giving Day campaign brought in more than $200,000. Automated stewardship workflows and redesigned donation forms deepened donor engagement and streamlined giving.

Polytechnic School - Education - Medium

Pasadena, USA

Polytechnic School used Blackbaud's unified platform to connect advancement and business offices, improving collaboration and trust. The school streamlined operations with Blackbaud Raiser’s Edge NXT..., Financial Edge NXT, and education management tools. Staff spent less time on admin work and more time engaging with students and families. Centralized systems made information accurate and accessible for students and parents. Technology also supported belonging with accessibility features and name pronunciation tools.

Fort Collins Habitat for Humanity - Non Profit Organization Management - Small

Fort Collins, USA

Blackbaud Development Agent helped Fort Collins Habitat for Humanity scale donor engagement. The small fundraising team used the tool to automate donor outreach and manage relationships without losin...g the personal touch. The solution turned donor insights into direct action, assigning prospects and sending personalized messages. This allowed the team to focus on building relationships and advancing their mission. The organization now engages more donors with greater intention and efficiency.

FeedMore WNY Foundation - Non Profit Organization Management - Medium

Buffalo, USA

FeedMore WNY Foundation used Blackbaud Raiser’s Edge NXT to improve donor segmentation and engagement. The nonprofit faced challenges merging data and engaging mid-level donors after a merger. With B...lackbaud’s tools, they built targeted outreach and improved digital fundraising. Over two years, they saw a 28% increase in online revenue and a 19% rise in online donors. The organization also grew the number of community members served by 51% in five years.

Frequently Asked Questions (FAQ)

What buyers ask before choosing Altru

What is Altru?

Blackbaud Altru is a Ticketing, Membership, Admissions, & Fundraising Software that can be used by Companies, Healthcare organizations, Arts and Cultural organizations, Non-profit organizations.

Blackbaud Altru is a cloud-based solution consolidating and managing admissions, membership, fundraising, merchandise and marketing all in one solution. The Altru database stores information on membership activity, donations, participation history in a single record for each member. The feature for ticket sales for events is provided with a simple UI with choice of online, mobile or in-person ticket purchase.

Altru enables managing fundraising, gifts, pledges and events through tools that include calendaring for efficient scheduling, targeted segments for meaningful appeals for donations, and using strategic messaging to convert potential donors.

What is Altru used for?

Altru is a Community Management Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Merchandising, Helpdesk Management and Onboarding .

What are the top features of Altru?

Ticketing, Recording and Capture information are some of the top features of Altru.

Who uses Altru?

Altru is used by Non-Profit Organization Management, Management Consulting and Automotive among other industries.

Where is Altru located?

Altru is headquartered at 65 Fairchild Street, Charleston, SC 29492.
lightning

Peers used Altru for merchandising and helpdesk management

Altru Competitors

Altru Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.23/5

Read Reviews (16)
Custom Reports

3.53/5

Read Reviews (84)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.23/5

Read Reviews (16)
Custom Reports

3.53/5

Read Reviews (84)

Software Failure Risk Guidance

?

for Altru

Overall Risk Meter

Low Medium High

Top Failure Risks for Altru

Blackbaud, Inc. News

Partnership

Blackbaud and Student First Propel AI-Powered Connected Campus Vision ...

Blackbaud and Student First have expanded their partnership to create a Connected Campus model for higher education. This collaboration integrates Student First's AI-powered SIS with Blackbaud's solutions, enhancing data connectivity and operational efficiency. The partnership aims to streamline processes, improve decision-making, and support student success by uniting systems across institutions.

Product

Blackbaud Announces New Agents for GoodTM, Embedded AI ...

Blackbaud announced enhancements to its Agents for Good suite, introducing four new AI agents: Data Health, Admissions, Digital Marketing, and Accounts Payable. These agents, embedded in Blackbaud's platform, aim to improve donor engagement, data management, and operational efficiency. The updates include AI-powered document processing and anomaly detection, enhancing Blackbaud's offerings for social impact organizations.

Product

Blackbaud Plans 4 New AI Agents for Social Impact

Blackbaud announced the expansion of its AI-first social impact platform with four new Agents for Good: Data Health, Admissions, Digital Marketing, and Accounts Payable. These agents will enhance automation in data quality, admissions processes, marketing campaigns, and financial workflows. Additionally, Blackbaud is integrating AI features like Document Intelligence and Anomaly Detection into Financial Edge NXT to improve operational efficiency.

Awards

Blackbaud Named to TIME America's Best Companies of 2026

Blackbaud has been recognized as one of TIME America's Best Companies of 2026, highlighting its strong employee experience and commitment to social impact through AI-powered solutions. This accolade reflects Blackbaud's focus on fostering a purpose-driven culture and delivering innovative technology to support its global customer base.

Blackbaud, Inc. Profile

Company Name

Blackbaud, Inc.

Company Website

https://www.blackbaud.com/

Year Founded

1981

HQ Location

65 Fairchild Street, Charleston, SC 29492

Employees

1001-5000

Social

Financials

IPO