Altru Overview

Altru enhances admissions efficiency and provides insights into ticket buyers and potential donors. Blackbaud Altru membership software supports nonprofit event ticketing and donor management.

Use Cases

Customers recommend Merchandising, Helpdesk Management, Onboarding, as the business use cases that they have been most satisfied with while using Altru.

Other use cases:

  • Engagement Management
  • Membership Management
  • Event Management
  • Relationship Management
  • Knowledge Management
  • Campaign Management
  • Lead Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Altru.

Other priorities:

  • Scale Best Practices
  • Improve Internal Communications
  • Acquire Customers
See all business priorities See less business priorities

Altru Use-Cases and Business Priorities: Customer Satisfaction Data

Altru works with different mediums / channels such as Offline. Point Of Sale. E-Mail etc.

Altru's features include Ticketing, Recording, and Capture Information. and Altru support capabilities include Email Support, Phone Support, Chat Support, etc. also Altru analytics capabilities include Analytics, and Custom Reports.

Reviews

"...It's great for admissions and event ticketing but not a great tool for email marketing or running a gift shop, though it does send bulk emails and allows you to sell merchandise...." Peer review by Adam, THE MARINERS MUSEUM

Peer review evidence (same sources as the product rating summary)

"...Membership management, fundraising, admissions, museum store/merchandise, programs and events-- comprehensive data tracking and analysis...." Peer review by Gillian A, Database Administrator
"...Brings together ticketing and fundraising/membership in one CRM Helpful Support available to chat online..." Peer review by Dannielle B., Database Manager, Non-Profit Organization Management
"...Members of our Marketing team, development team, administration, and visitor services all use Altru on a daily basis...." Peer review by Administrator

Altru, Dynamic Yield, etc., all belong to a category of solutions that help Community Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Altru

Top Industries

  • Non-Profit Organization Management
  • Management Consulting
  • Automotive

Popular in

  • Mid Market
  • Small Business

Altru is popular in Non-Profit Organization Management, Management Consulting, and Automotive and is widely used by Mid Market, and Small Business,

Altru Customer wins, Customer success stories, Case studies

How efficiently Does Altru manage your Merchandising?

What solutions does Altru provide for Onboarding?

Why is Altru the best choice for Engagement Management?

How efficiently Does Altru manage your Membership Management?

11 buyers and buying teams have used Cuspera to assess how well Altru solved their Community Management needs. Cuspera uses 508 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.

 

Blackbaud Announces New Measures to Support Customers and Global Community in Response to COVID-19 Pandemic

Blackbaud introduces new initiatives to aid customers and the global community during the COVID-19 pandemic, focusing on enhanced support and resources.

Read on →
 

Blackbaud Announces Powerful Customer Outcomes

Blackbaud highlights significant customer outcomes, showcasing the impact of its AI-powered solutions in the social impact sector. Customers report time savings, increased fundraising, and improved e...ngagement. Blackbaud's solutions enhance efficiency and connectivity, enabling nonprofits to accelerate their missions and create more impact.

Read on →
 

QIMR Berghofer Medical Research Institute - Medical Research - Large

Brisbane, Australia

Blackbaud’s Raiser’s Edge NXT helped QIMR Berghofer Medical Research Institute streamline fundraising. With Managed Services and Advisory+, they automated donor data, improved workflows, and broke do...wn silos between teams. The institute saw a 25% increase in tax appeal responses and reduced receipt turnaround to 48 hours. Staff gained more time for strategic work and improved donor engagement. Automation and expert support made fundraising easier and more accurate.

 

University of Maryland - Education - Very Large

College Park, USA

University of Maryland used Blackbaud to improve fundraising operations. Before, they lacked a sophisticated tool and could not easily access key metrics. With Blackbaud, they became more strategic i...n their fundraising. They saw a 31% increase in annual fundraising. The software made their data more accessible and helped them plan better.

 

Western Carolina University - Education - Large

Cullowhee, USA

Blackbaud Guided Fundraising helped Western Carolina University double its annual giving revenue year over year. The university empowered student fundraisers with a modern, easy-to-use platform. Emai...l open rates rose by 50% across campaigns. Donor capture rates through phone programs increased by 20%. The team also used the tool for alumni outreach, event invitations, and parent engagement.

 

Western University - Education - Large

London, Canada

Western University used Blackbaud Luminate Online and Blackbaud CRM to boost digital marketing and fundraising. The University Advancement team now sends 8 million emails and manages 300 events each ...year. Their database holds over 650,000 alumni and donor records. The team exceeded annual fundraising goals and improved alumni engagement. Staff found the tools easy to use and support was responsive.

Frequently Asked Questions (FAQ)

What buyers ask before choosing Altru

What is Altru?

Blackbaud Altru is a Ticketing, Membership, Admissions, & Fundraising Software that can be used by Companies, Healthcare organizations, Arts and Cultural organizations, Non-profit organizations.

Blackbaud Altru is a cloud-based solution consolidating and managing admissions, membership, fundraising, merchandise and marketing all in one solution. The Altru database stores information on membership activity, donations, participation history in a single record for each member. The feature for ticket sales for events is provided with a simple UI with choice of online, mobile or in-person ticket purchase.

Altru enables managing fundraising, gifts, pledges and events through tools that include calendaring for efficient scheduling, targeted segments for meaningful appeals for donations, and using strategic messaging to convert potential donors.

What is Altru used for?

Altru is a Community Management Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Merchandising, Helpdesk Management and Onboarding .

What are the top features of Altru?

Ticketing, Recording and Capture information are some of the top features of Altru.

Who uses Altru?

Altru is used by Non-Profit Organization Management, Management Consulting and Automotive among other industries.

Where is Altru located?

Altru is headquartered at 65 Fairchild Street, Charleston, SC 29492.
lightning

Peers used Altru for merchandising and helpdesk management

Altru Competitors

Altru Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.23/5 ★

Read Reviews (16)
Custom Reports

3.53/5 ★

Read Reviews (84)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.23/5 ★

Read Reviews (16)
Custom Reports

3.53/5 ★

Read Reviews (84)

Software Failure Risk Guidance

?

for Altru

Overall Risk Meter

Low Medium High

Top Failure Risks for Altru

Blackbaud, Inc. News

Product

Blackbaud Reinforces Its Responsible AI Approach With Independent Certifications

Blackbaud has achieved two RAISE Pathway certifications from the Responsible AI Institute, validating its responsible AI governance practices. The Generative AI Foundation Badge and the Responsible AI Foundation Badge confirm Blackbaud's adherence to global standards, including NIST and ISO/IEC, ensuring trust in its AI-powered solutions for social impact organizations.

Product

BLKB - Blackbaud Inc News

Blackbaud has enhanced its Raiser's Edge NXT platform by integrating with Microsoft 365 Copilot, increasing flexibility in accessing fundraising intelligence. This integration aims to optimize fundraising operations by leveraging AI capabilities within the Microsoft 365 environment.

Product

Blackbaud Increases Flexibility to Access Fundraising Intelligence as Raiser's Edge NXT® Integrates with Microsoft 365 Copilot

Blackbaud has integrated its Raiser's Edge NXT with Microsoft 365 Copilot, enhancing access to fundraising intelligence for users. This integration allows nonprofit professionals to use natural-language prompts to retrieve insights directly within Microsoft 365 applications, streamlining workflows and decision-making processes. The integration underscores Blackbaud's commitment to providing AI-powered solutions for social impact organizations.

Executive

Blackbaud appoints Anthony W. Boor to Board while ...

Blackbaud has appointed Anthony W. Boor to its Board as a Class A director. He will also continue his role as Executive Vice President of Corporate Development and Strategy. The appointment was effective as of August 5, 2026.

Blackbaud, Inc. Profile

Company Name

Blackbaud, Inc.

Company Website

https://www.blackbaud.com/

Year Founded

1981

HQ Location

65 Fairchild Street, Charleston, SC 29492

Employees

1001-5000

Social

Financials

IPO