Amdocs Media Suite Overview
Amdocs-media-suite enhances digital subscription management. Users benefit from improved OTT and subscription partner management.
Use Cases
Customers recommend Helpdesk Management, Tracking & Monitoring Communications, Monitoring Social Media, as the business use cases that they have been most satisfied with while using Amdocs Media Suite.
Business Priorities
Enhance Customer Relationships and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using Amdocs Media Suite.
Amdocs Media Suite Use-Cases and Business Priorities: Customer Satisfaction Data
Amdocs Media Suite works with different mediums / channels such as Phone Calls, Social Media, and Omnichannel,
Amdocs Media Suite's features include Personalization.
Reviews
"...millions of mobility customer and enterprise customer data stored in amdocs customer management platform, generating leads from CRM, thousands of call center employee using CRM and giving support to customers.thousands of data plans and mobility plans are stored.it s very easy for call center agent to use amdocs platform...." Peer review by Ank P, Mr
Amdocs Media Suite, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Amdocs Media Suite
Top Industries
- Utilities
Popular in
- Enterprise
Amdocs Media Suite is popular in Utilities, and is widely used by Enterprise,
Comprehensive Insights on Amdocs Media Suite Use Cases
What Are the key features of Amdocs Media Suite for Helpdesk Management?
12+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Amdocs Media Suite solved their Contact Center Software needs. Cuspera uses 134 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Peers used Amdocs Media Suite for helpdesk management and tracking & monitoring communications
Amdocs Media Suite Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (5) |
| Custom Reports | Read Reviews (3) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (5) |
| Custom Reports | Read Reviews (3) |
Amdocs Media Suite Integrations
Amdocs Media Suite integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Amdocs Media Suite
Top Failure Risks for Amdocs Media Suite
Amdocs News
IT News Online - A1 Telekom Austria Selects Amdocs to Modernize its Monetization Platforms
Amdocs is set to modernize A1 Telekom Austria's monetization platforms to boost revenue and improve customer experience. Visit amdocs.com.
IT News Online - A1 Group Goes Live with Amdocs to Simplify Subscription Experience for Non - Telco Services
Amdocs' Subscription Marketplace simplifies subscription experiences for A1 Group's customers across six countries. Visit amdocs.com for more details.
IT News Online - PLDT Selects Amdocs to Digitally Transform its Network Operations for Greater Agility and Enhanced Customer Experience
PLDT selects Amdocs' OSS platform to modernize and automate network operations on the public cloud for better agility and customer experience.
Amdocs Profile
Company Name
Amdocs
Company Website
https://www.amdocs.com/HQ Location
Chesterfield, MO
Employees
10001+
Social
Financials
IPO
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