Amdocs Media Suite Overview

Amdocs-media-suite enhances digital subscription management. Users benefit from improved OTT and subscription partner management.

Use Cases

Customers recommend Helpdesk Management, Tracking & Monitoring Communications, Monitoring Social Media, as the business use cases that they have been most satisfied with while using Amdocs Media Suite.

Other use cases:

  • Offer Management
  • Generation Of New Leads
  • Training & Onboarding
  • Relationship Management
  • Engaging And Following Up
  • Order Management
  • Content Curation
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Business Priorities

Enhance Customer Relationships and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using Amdocs Media Suite.

Other priorities:

  • Grow Market Share
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Amdocs Media Suite Use-Cases and Business Priorities: Customer Satisfaction Data

Amdocs Media Suite works with different mediums / channels such as Phone Calls. Social Media. and Omnichannel.

Amdocs Media Suite's features include Personalization. and Amdocs Media Suite support capabilities include Phone Support, 24/7 Support, Email Support, etc. also Amdocs Media Suite analytics capabilities include Analytics, and Custom Reports.

Reviews

"...millions of mobility customer and enterprise customer data stored in amdocs customer management platform, generating leads from CRM, thousands of call center employee using CRM and giving support to customers.thousands of data plans and mobility plans are stored.it s very easy for call center agent to use amdocs platform...." Peer review by Ank P, Mr

Amdocs Media Suite, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Amdocs Media Suite

Top Industries

  • Utilities

Popular in

  • Enterprise

Amdocs Media Suite is popular in Utilities, and is widely used by Enterprise,

Comprehensive Insights on Amdocs Media Suite Use Cases

How does Amdocs Media Suite facilitate Helpdesk Management?

12+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Amdocs Media Suite solved their Contact Center Software needs. Cuspera uses 134 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

lightning

Peers used Amdocs Media Suite for helpdesk management and tracking & monitoring communications

Amdocs Media Suite Features

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  • Medium
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FEATURE RATINGS AND REVIEWS
Analytics

4.05/5 ★

Read Reviews (5)
Custom Reports

4.02/5 ★

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.05/5 ★

Read Reviews (5)
Custom Reports

4.02/5 ★

Read Reviews (3)

Amdocs Media Suite Integrations

Amdocs Media Suite integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

3.52/5 ★

Read Reviews (2)

FeedHenry

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Elastic Path

4.3 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

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for Amdocs Media Suite

Top Failure Risks for Amdocs Media Suite

Amdocs News

IT News Online - Japan NTT InfraNet Extends Agreement with Amdocs to Modernize and Migrate its Core GIS Applications to the Cloud

Amdocs partners with NTT InfraNet to modernize GIS applications, enhancing efficiency and business capabilities through cloud migration and SDLC implementation.

12/11/2024 - source

IT News Online - Vivo Selects Amdocs to Enhance their Evolution Journey and Drive Operational Excellence

Amdocs partners with Vivo to enhance its systems, boosting flexibility, time-to-market, and operational efficiency through cloud-native web services and microservices strategy.

12/11/2024 - source

IT News Online - Amdocs Unveils Enhanced Generative AI Capabilities in amAIz Platform , Featuring GenAI Agents for Next - Level Customer Engagement

Amdocs enhances its amAIz platform with GenAI agents for improved customer engagement, using NVIDIA AI for real-time interaction and visualization.

12/11/2024 - source

Amdocs Feeds

IT News Online - Amdocs Limited Reports Fourth Quarter & Fiscal Year 2024 Results

Amdocs reported record 2024 revenue of $5 billion and a 10% dividend increase. They're focusing on strategic priorities for 2025, expecting revenue changes.

12/11/2024 - source

Amdocs - IR : Amdocs Limited Reports Fourth Quarter & Fiscal Year 2024 Results

Amdocs Limited announced its financial results for the fourth quarter and fiscal year 2024.

11/11/2024 - source

Amdocs Profile

Company Name

Amdocs

Company Website

https://www.amdocs.com/

HQ Location

Chesterfield, MO

Employees

10001+

Social

Facebook Linkedin Twitter

Financials

IPO