Amdocs Media Suite Overview

Amdocs-media-suite enhances digital subscription management. Users benefit from improved OTT and subscription partner management.

Use Cases

Customers recommend Helpdesk Management, Tracking & Monitoring Communications, Monitoring Social Media, as the business use cases that they have been most satisfied with while using Amdocs Media Suite.

Other use cases:

  • Offer Management
  • Generation Of New Leads
  • Training & Onboarding
  • Relationship Management
  • Engaging And Following Up
  • Order Management
  • Content Curation
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Business Priorities

Enhance Customer Relationships and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using Amdocs Media Suite.

Other priorities:

  • Grow Market Share
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Amdocs Media Suite Use-Cases and Business Priorities: Customer Satisfaction Data

Amdocs Media Suite works with different mediums / channels such as Phone Calls. Social Media. and Omnichannel.

Amdocs Media Suite's features include Personalization. and Amdocs Media Suite support capabilities include Phone Support, 24/7 Support, Email Support, etc. also Amdocs Media Suite analytics capabilities include Analytics, and Custom Reports.

Reviews

"...millions of mobility customer and enterprise customer data stored in amdocs customer management platform, generating leads from CRM, thousands of call center employee using CRM and giving support to customers.thousands of data plans and mobility plans are stored.it s very easy for call center agent to use amdocs platform...." Peer review by Ank P, Mr

Amdocs Media Suite, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Amdocs Media Suite

Top Industries

  • Utilities

Popular in

  • Enterprise

Amdocs Media Suite is popular in Utilities, and is widely used by Enterprise,

Comprehensive Insights on Amdocs Media Suite Use Cases

What benefits does Amdocs Media Suite offer for Helpdesk Management?

12+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Amdocs Media Suite solved their Contact Center Software needs. Cuspera uses 134 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

lightning

Peers used Amdocs Media Suite for helpdesk management and tracking & monitoring communications

Amdocs Media Suite Features

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FEATURE RATINGS AND REVIEWS
Analytics

4.05/5 ★

Read Reviews (5)
Custom Reports

4.02/5 ★

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.05/5 ★

Read Reviews (5)
Custom Reports

4.02/5 ★

Read Reviews (3)

Amdocs Media Suite Integrations

Amdocs Media Suite integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

3.52/5 ★

Read Reviews (2)

FeedHenry

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Elastic Path

4.3 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

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for Amdocs Media Suite

Top Failure Risks for Amdocs Media Suite

Amdocs Ltd. News

Amdocs Expands Generative AI Suite , amAIz , with New Network Agents

Amdocs expands its amAIz Suite by introducing generative AI network agents, leveraging NVIDIA AI Enterprise and AWS to enhance network design, planning, deployment, troubleshooting, and healing for autonomous networks.

17/03/2025 - source

IT News Online - Amdocs Expands Generative AI Suite , amAIz , with New Network Agents

Amdocs expands its amAIz Suite with new generative AI network agents, leveraging NVIDIA AI Enterprise and AWS to enhance network design, planning, and operation for service providers.

17/03/2025 - source

Amdocs Management Limited : Empowering Creativity : DreamWorks Animation Selects Amdocs to Streamline Production and Enhance the Artistic Experience

DreamWorks Animation has chosen Amdocs to streamline production and enhance the artistic experience.

04/03/2025 - source

Amdocs Ltd. Feeds

IT News Online - Amdocs Limited Reports First Quarter Fiscal 2025 Results

Amdocs Limited reported first-quarter fiscal 2025 results with revenue of $1.11 billion, down 10.9% YoY, but up 1.7% in pro forma constant currency. Managed services revenue was $729 million. GAAP diluted EPS was $1.33, exceeding guidance. The 12-month backlog increased to $4.14 billion.

04/02/2025 - source

Amdocs Limited Reports First Quarter Fiscal 2025 Results

Amdocs Limited announced its financial results for the first quarter of fiscal year 2025.

04/02/2025 - source

IT News Online - Amdocs Limited Reports Fourth Quarter & Fiscal Year 2024 Results

Amdocs reported record 2024 revenue of $5 billion and a 10% dividend increase. They're focusing on strategic priorities for 2025, expecting revenue changes.

12/11/2024 - source

Amdocs Ltd. Profile

Company Name

Amdocs Ltd.

Company Website

https://www.amdocs.com/

HQ Location

Chesterfield, MO

Employees

10001+

Social

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Financials

IPO