Ameyo Emerge: Use-Cases, Insights and Reviews | 2025 Cuspera

Ameyo's remote contact center solution helped iMarque Solutions lower operational costs by 15%. iMarque faced issues with manual overheads, poor connect rates, and remote agent monitoring. Ameyo prov...ided a mobile agent app, automatic dialing, and live monitoring dashboards. Agents could work from anywhere, even without laptops or fast internet. Managers gained better insights and tracking of agent performance. The solution was implemented quickly and smoothly.
Show More..

Ameyo provided a flexible customer service solution for a client who needed customization as their organization grew. The client wanted a system that could adapt to their changing business needs. Ame...yo worked closely with the client to understand their requirements and programmed the call center software accordingly. The solution helped the client manage customer service more efficiently. The case highlights Ameyo's ability to deliver tailored customer service software.
Show More..

Ameyo helped Cars24 improve their call center operations. Cars24 faced low lead conversion, high response times, and inefficient manual dialing. Ameyo provided an all-in-one solution with better call... connect rates and integrated CRM. The solution reduced turnaround time and improved customer insights. Cars24 now has higher lead conversion and more efficient customer interactions.
Show More..

Ameyo provided its omnichannel helpdesk solution to Comquest Sdn. Bhd. Comquest needed better call monitoring, automated call routing, and easier integration with third-party apps. Ameyo delivered a ...blended call center with inbound and outbound features, CRM and social media integration, and WhatsApp support. The solution helped Comquest track and monitor calls, automate manual dialing, and improve customer engagement. Comquest chose Ameyo for its features and affordable price.
Show More..

Ameyo’s Mobile Agent App helped Conneqt Business Solutions Limited move to a remote customer engagement model. The company faced challenges like low agent productivity, network issues, and scaling pr...oblems. Ameyo’s solution removed infrastructure barriers and improved agent productivity. Managers could track performance with detailed reports. Conneqt scaled its workforce by 75% without extra hardware costs. Productivity and revenue increased dramatically.
Show More..

Ameyo helped Dalex Finance move from a voice-based call center to an omnichannel contact center. Dalex Finance faced issues with low conversion rates, poor reporting, and slow customization. Ameyo pr...ovided a platform with email, call, and chat channels, and enabled smooth migration with zero downtime. Dalex Finance boosted their lead conversion rate from 25% to 60% after using Ameyo. All customer data is now in a single view, making sales easier.
Show More..