Ameyo Omni Overview

Ameyo-omni offers omnichannel contact center software for seamless customer journeys. It enables agents to manage queries from multiple channels through a unified interaction view.

Use Cases

Customers recommend Segmentation And Targeting, Helpdesk Management, Engagement Management, as the business use cases that they have been most satisfied with while using Ameyo Omni.

Other use cases:

  • Sending & Publishing Communications
See all use cases See less use cases

Business Priorities

Acquire Customers is the most popular business priority that customers and associates have achieved using Ameyo Omni.

Ameyo Omni Use-Cases and Business Priorities: Customer Satisfaction Data

Ameyo Omni works with different mediums / channels such as E-Mail. Phone Calls. Social Media etc.

Reviews

"...Ameyo has given us a special capability to understand and connect intimately with our customers, not only using traditional phone, email and messaging but on more interactive social media, thereby assisting us segment and have very targeted and personalized approach in offering our customers world class financial services. . ...." Peer review by James M., IT Head, Banking

Ameyo Omni, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Ameyo Omni

Top Industries

  • Banking
  • Retail
  • Apparel & Fashion

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Ameyo Omni is popular in Banking, Retail, and Apparel & Fashion and is widely used by Enterprise, Mid Market, and Small Business.

Comprehensive Insights on Ameyo Omni Use Cases

What Are the key features of Ameyo Omni for Helpdesk Management?

Ameyo Omni Features

  • Low
  • Medium
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FEATURE RATINGS AND REVIEWS
Custom Reports

3.52/5 ★

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.52/5 ★

Read Reviews (7)

Ameyo Omni Integrations

Ameyo Omni integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

3.52/5 ★

Read Reviews (7)
Data Export

3.42/5 ★

Read Reviews (1)

Software Failure Risk Guidance

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for Ameyo Omni

Top Failure Risks for Ameyo Omni

Ameyo Pvt Ltd News

Ameyo Collaborates With Instagram To Enhance Business Engagement - BW Businessworld

Ameyo teams up with Instagram to improve business interactions and engagement for companies.

10/11/2024 - source

Ameyo Pvt Ltd Profile

Company Name

Ameyo Pvt Ltd

Company Website

//ameyo.com

HQ Location

Gurgaon, Haryana

Employees

251-500

Social

Financials

SERIES A