Amilia Overview

Amilia simplifies the way organizations manage their recreational activities and memberships online. This eCommerce platform supports community engagement by making it straightforward for users to find, register, and pay for activities. With over 6,600 locations leveraging Amilia, the software automates administrative tasks and enhances member experiences. Organizations benefit from streamlined operations and increased participation in their programs. A distinctive feature is the robust support Amilia offers, ensuring smooth integration and satisfaction for even the most demanding IT teams. This makes Amilia a trusted technology partner for over 1,500 organizations looking to improve their community interaction through recreation.

Use Cases

Customers recommend Merchandising, Engaging And Following Up, Membership Management, as the business use cases that they have been most satisfied with while using Amilia.

Other use cases:

  • Coaching
  • Billing And Invoice Management
  • Training & Onboarding
  • Contact List Management
  • Proposal & Quote Management
  • Contract Management
  • Collaboration
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Amilia.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Improve Internal Communications
See all business priorities See less business priorities

Amilia Use-Cases and Business Priorities: Customer Satisfaction Data

Amilia works with different mediums / channels such as Website. Offline. Point Of Sale etc.

Amilia's features include Personalization, and Recording. and Amilia support capabilities include Chat Support, 24/7 Support, Email Support, etc. also Amilia analytics capabilities include Custom Reports, and Analytics.

Reviews

"...However, I have been disappointed in the lack of follow up from the Amilia chat (please refer to my explanation in the survey comments) ...." Peer review by Nicole Deep

Amilia, belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Amilia is an eCommerce platform for activities and recreation, facilitating easy online registration and payment. Organizations can engage with their community effortlessly using Amilia.

Popular Business Setting

for Amilia

Top Industries

  • Sports
  • Hospitality
  • Education

Popular in

  • Small Business
  • Mid Market

Amilia is popular in Sports, Hospitality, and Education and is widely used by Small Business, and Mid Market,

Amilia Customer wins, Customer success stories, Case studies

What makes Amilia ideal for Merchandising?

What benefits does Amilia offer for Engaging And Following Up?

How can Amilia enhance your Membership Management process?

How efficiently Does Amilia manage your Coaching?

What Are the key features of Amilia for Billing And Invoice Management?

11 buyers and buying teams have used Cuspera to assess how well Amilia solved their E-Commerce Software needs. Cuspera uses 314 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.

Camp Funderblast - Events Services

SmartRec helped Camp Funderblast save 5 hours a day on admin work. The camp director, Veronica, used SmartRec to manage registrations, payments, and client data more easily. She opened 2 more camps a...nd added new programs. The business grew by 66%. SmartRec made it easier to find camper information and improved parent satisfaction. Veronica could focus on important tasks and reach more communities.

Read on →

Sparta-White YMCA - Hospitality

SmartRec by Amilia helped Sparta-White YMCA improve operations. Members now have more control and can do things on their own. Staff spend less time on transactions and more time with members. Parents... can sign up in five minutes instead of waiting days. Complaints from members have dropped a lot.

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Sports Montréal - Sports

SmartRec helped Sports Montréal move registrations online in 2009. Before, clients had to register in person. By 2012, 95% of clients registered online, while competitors had no online option. Sports... Montréal uses SmartRec’s open API to run their website and get business insights. The platform handles hundreds of registrations at once, supporting over 15,000 annual users. Sports Montréal and Amilia work together to improve the platform based on real user needs.

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Desjardins Aquatic Complex of Mascouche - Recreation

SmartRec helped Desjardins Aquatic Complex of Mascouche manage a surge in community demand. The team used SmartRec to quickly increase program capacity and update registrations in real time. Resident...s signed up for 700 programs in one day. The complex earned $55,000 in revenue in a single day. The software made registration easy and reliable for the community.

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City of High Point - Government Administration

Amilia SmartRec helped the City of High Point’s Parks and Recreation Department move to a paperless system. Their old software was unreliable and lacked good reporting. With SmartRec, staff got real-...time data and strong reporting tools. The onboarding was easy for everyone. Staff now use data to make better decisions. Customer service from Amilia was a key benefit.

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Parts and Crafts - Education

Amilia helped Parts and Crafts, a makerspace for kids, manage registrations and payments online. Before Amilia, staff tracked payments in spreadsheets and worked extra hours. Amilia let them offer fl...exible payment plans and track payments automatically. Over 90% of payments are now online. Staff saved time and did not need to work extra hours. Financial reports and real-time attendance lists made operations easier.

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Amilia - Ecommerce For Activities

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Peers used Amilia for merchandising and engaging and following up

Amilia Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.50/5 ★

Read Reviews (40)
Analytics

4.13/5 ★

Read Reviews (5)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.50/5 ★

Read Reviews (40)
Analytics

4.13/5 ★

Read Reviews (5)

Software Failure Risk Guidance

?

for Amilia

Overall Risk Meter

Low Medium High

Top Failure Risks for Amilia

Amilia News

Executive

Mike Beville, Our New Purpose-Driven Leader Chief Revenue Officer | Amilia

Amilia appoints Mike Beville as Chief Revenue Officer to enhance its U.S. market presence and community impact. With extensive nonprofit leadership experience, Beville will lead revenue strategy across sales, marketing, and partnerships. His role aims to expand Amilia's reach and support its mission of empowering recreation and nonprofit organizations through technology.

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Partnership

New Partnership with Lynton (Hubspot) for Community Online Experiences | Amilia

Amilia has formed a strategic partnership with Lynton, a HubSpot agency, to enhance community online experiences. This collaboration aims to integrate Lynton's HubSpot expertise with Amilia's membership management platform, enabling community organizations to optimize operations and engagement. The partnership will provide streamlined registration processes and targeted marketing capabilities, benefiting organizations like the Merit School of Music.

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Partnership

Amilia | New Partnership and integration with Bloomerang

Amilia announced a new partnership and integration with Bloomerang, combining Amilias recreation and membership management software with Bloomerangs donor management platform. This collaboration enables organizations to streamline online registration, membership management, and fundraising, improving operational efficiency for community centers, camps, and recreation programs.

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Awards

6th Great Place to Work Certification | Amilia

Amilia received its sixth Great Place to Work certification, recognizing the company's positive work environment and employee satisfaction.

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Amilia Profile

Company Name

Amilia

Company Website

https://www.amilia.com/

HQ Location

1751 Richardson St., Suite 3.105, Montreal, QC H3K 1G6, CA

Employees

51-200

Social

Facebook Linkedin Twitter

Financials

PRIVATE