Amilia Overview

Amilia simplifies the way organizations manage their recreational activities and memberships online. This eCommerce platform supports community engagement by making it straightforward for users to find, register, and pay for activities. With over 6,600 locations leveraging Amilia, the software automates administrative tasks and enhances member experiences. Organizations benefit from streamlined operations and increased participation in their programs. A distinctive feature is the robust support Amilia offers, ensuring smooth integration and satisfaction for even the most demanding IT teams. This makes Amilia a trusted technology partner for over 1,500 organizations looking to improve their community interaction through recreation.

Use Cases

Customers recommend Merchandising, Engaging And Following Up, Membership Management, as the business use cases that they have been most satisfied with while using Amilia.

Other use cases:

  • Coaching
  • Billing And Invoice Management
  • Training & Onboarding
  • Contact List Management
  • Proposal & Quote Management
  • Contract Management
  • Collaboration
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Amilia.

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Improve Internal Communications
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Amilia Use-Cases and Business Priorities: Customer Satisfaction Data

Amilia works with different mediums / channels such as Website. Offline. Point Of Sale etc.

Amilia's features include Personalization, and Recording. and Amilia support capabilities include Chat Support, 24/7 Support, Email Support, etc. also Amilia analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Serving communities all over North America, we re changing the way people do things like online registration, manage their memberships, collect information via forms, streamline their operations and even sell branded merchandise on their website...." Peer review

Amilia, belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Amilia is an eCommerce platform for activities and recreation, facilitating easy online registration and payment. Organizations can engage with their community effortlessly using Amilia.

Popular Business Setting

for Amilia

Top Industries

  • Sports
  • Hospitality
  • Education

Popular in

  • Small Business
  • Mid Market

Amilia is popular in Sports, Hospitality, and Education and is widely used by Small Business, and Mid Market,

Comprehensive Insights on Amilia Use Cases

How does Amilia address your Merchandising Challenges?

How efficiently Does Amilia manage your Engaging And Following Up?

How does Amilia address your Membership Management Challenges?

What benefits does Amilia offer for Coaching?

How can Amilia optimize your Billing And Invoice Management Workflow?

20+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Amilia solved their E-Commerce Software needs. Cuspera uses 314 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.

Case Studies

Hospitality

CASE STUDY Sparta-White YMCA

SmartRec by Amilia helped Sparta-White YMCA improve operations. Members now have more control and can do things on their own. Staff spend less time on transactions and more time with members. Parents... can sign up in five minutes instead of waiting days. Complaints from members have dropped a lot.

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CASE STUDY Rady JCC

Amilia helped Rady JCC grow faster by meeting their unique needs. The platform made it easy for Rady JCC to track increased revenue across departments. With more revenue, Rady JCC could explore and l...aunch new programs. Zac Minuk from Rady JCC recommends Amilia for other JCCs. The solution supports growth and new opportunities for community centers.

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Government Administration

CASE STUDY City of Brookfield Parks & Recreation

Amilia SmartRec helped the City of Brookfield Parks & Recreation modernize their recreation management. Their old system was slow and hard to use, causing staff to spend hours on manual tasks. With S...martRec, staff now save time with automated waitlists and easy online self-service. Residents enjoy fast check-ins and quick updates. Staff find the software simple and support is always available. The department saves hours every week on program management.

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Sports

CASE STUDY Sports Montréal

SmartRec helped Sports Montréal move registrations online in 2009. Before, clients had to register in person. By 2012, 95% of clients registered online, while competitors had no online option. Sports... Montréal uses SmartRec’s open API to run their website and get business insights. The platform handles hundreds of registrations at once, supporting over 15,000 annual users. Sports Montréal and Amilia work together to improve the platform based on real user needs.

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CASE STUDY Miles Nadal JCC

Amilia SmartRec helped Miles Nadal JCC fix problems with old, hard-to-use software. The center had trouble with manual work, confusing online registration, and no self-service for members. After swit...ching to Amilia, members could register themselves and staff spent less time on data entry. The center saw 78.15% self-service in the last 12 months, with 10,164 active accounts and 19,348 active participants. Staff now focus more on helping the community and less on tedious tasks.

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Government Administration

CASE STUDY Grapevine Parks & Recreation

SmartRec helped Grapevine Parks & Recreation fix their hard-to-use registration site. The new system made online registration easy and smooth for residents. Staff saved time by automating tasks. Onli...ne revenue grew by 89% since 2019. Over 225,000 transactions and $10.6 million in revenue were processed in five years.

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Video

Amilia - Ecommerce For Activities

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Peers used Amilia for merchandising and engaging and following up

Amilia Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.50/5 ★

Read Reviews (40)
Analytics

4.13/5 ★

Read Reviews (5)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.50/5 ★

Read Reviews (40)
Analytics

4.13/5 ★

Read Reviews (5)

Software Failure Risk Guidance

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for Amilia

Overall Risk Meter

Low Medium High

Top Failure Risks for Amilia

Amilia News

Awards

6th Great Place to Work Certification | Amilia

Amilia received its sixth Great Place to Work certification, recognizing the company's positive work environment and employee satisfaction.

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Amilia Profile

Company Name

Amilia

Company Website

https://www.amilia.com/

HQ Location

1751 Richardson St., Suite 3.105, Montreal, QC H3K 1G6, CA

Employees

51-200

Social

Facebook Linkedin Twitter

Financials

PRIVATE