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AmplifAI: Use-Cases, Insights and Reviews | 2024 Cuspera

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AmplifAI Performance Acceleration for Sales & Service

AI Powered

App Partner

AmplifAI Overview

AmplifAI enhances performance and improves people in contact centers. Employee-centric AI is used to support and amplify teams, not replace them.

Use Cases

Customers recommend Coaching, Engagement Management, Forecasting, as the business use cases that they have been most satisfied with while using AmplifAI.

Other use cases:

Measuring Customer Satisfaction
Performance Management
Helpdesk Management
Revenue Cycle Management
Workflow Management
Training & Onboarding
Create Learning Path

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Business Priorities

Improve Efficiency and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using AmplifAI.

Other priorities:

Acquire Customers
Scale Best Practices
Improve ROI
Shorten Ramp Up Time
Increase Sales & Revenue

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AmplifAI Use-Cases and Business Priorities: Customer Satisfaction Data

AmplifAI's features include Bot, Dashboard, and Personalization. and AmplifAI support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also AmplifAI analytics capabilities include Custom Reports, and Analytics.

AmplifAI, belong to a category of solutions that help Sales Performance Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for AmplifAI

Top Industries

Financial Services
Consumer Services
Automotive

Popular in

AmplifAI is popular in Financial Services, Consumer Services, and Automotive and is widely used by

Comprehensive Insights on AmplifAI Use Cases

How efficiently Does AmplifAI manage your Coaching?

What solutions does AmplifAI provide for Engagement Management?

What makes AmplifAI ideal for Forecasting?

What makes AmplifAI ideal for Measuring Customer Satisfaction?

How does AmplifAI facilitate Performance Management?

19+ more Business Use Cases

139 buyers and buying teams have used Cuspera to assess how well AmplifAI solved their Sales Performance Management needs. Cuspera uses 316 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Performance Management needs.

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
Lumen Telecommunications	Telecommunications	CASE STUDY Lumen They Achieved A 13% Reduction In Average Handle Time (Aht) And A 9% Improvement In First Call Resolution (Fcr). Read More
Sonic Automotive Automotive	Automotive	Case Study Sonic Automotive AmplifAI helped us get more people into the store, but also let us see the results of our campaigns, and see and take action on our top and bottom performers! Read More
SSM Health Hospital & Health Care	Hospital & Health Care	CASE STUDY SSM Health Improved Agent Productivity By 64% Over 4 Months Read More

Video

Performance Transparency

Peers used AmplifAI for coaching and engagement management

AmplifAI Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	4.47/5 ★ Read Reviews (17)
Custom Reports	4.57/5 ★ Read Reviews (34)
Analytics	4.24/5 ★ Read Reviews (18)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	4.47/5 ★ Read Reviews (17)
Custom Reports	4.57/5 ★ Read Reviews (34)
Analytics	4.24/5 ★ Read Reviews (18)

Software Failure Risk Guidance

for AmplifAI

Overall Risk Meter

Low Medium High

Top Failure Risks for AmplifAI

AmplifAI Solutions Profile

Company Name

AmplifAI Solutions

Company Website

https://www.amplifai.com/

HQ Location

101 W Renner Rd #180, Richardson, Texas 75082, US

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