AppDirect Overview

AppDirect enables seamless digital commerce experiences through its comprehensive platform, empowering businesses to manage cloud subscriptions effectively. With robust marketplace, billing, reseller, and distribution solutions, AppDirect supports millions of transactions globally. A notable highlight is its recognition as a 2024 Forrester Wave Leader in Marketplace Development Platforms, underscoring its industry leadership. Businesses benefit from enhanced monetization and procurement capabilities, facilitating digital growth and efficient IT lifecycle management. AppDirect's extensive catalog and trusted global presence make it a preferred choice for companies seeking to optimize their e-commerce operations.

Use Cases

Customers recommend Onboarding, Community Building, Subscription Management, as the business use cases that they have been most satisfied with while using AppDirect.

Other use cases:

  • Social Media Analytics
  • Proposal & Quote Management
  • Products & Pricelist Management
  • Billing And Invoice Management
  • Engagement Management
  • Funnel Analysis
  • Revenue Cycle Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using AppDirect.

Other priorities:

  • Launch New Products
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Improve Stakeholder Relations
  • Grow Market Share
  • Build Brand Awareness
  • Improve ROI
  • Improve Visibility
  • Increase Customer Life Time Value
  • Improve Efficiency
See all business priorities See less business priorities

AppDirect Use-Cases and Business Priorities: Customer Satisfaction Data

AppDirect's features include Dashboard, Personalization, Alerts: Popups & Notifications, etc. and AppDirect support capabilities include 24/7 Support, Chat Support, Email Support, etc. also AppDirect analytics capabilities include Analytics, and Custom Reports.

Reviews

"I'd say the number one best practice for success in the cloud is working with partners. Symantec is very focused on working with the channel. We have legacy partners in our traditional software business, but we are looking for new opportunities as w...ell. By partnering with AppDirect, we're connected directly to new partner types we previously did not have access to." - Toby McDuffie

AppDirect, Prisync, ShopBase, Rithum Marketing Solutions, Segment Customer Data Infrastructure, etc., all belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

AppDirect enables cloud subscriptions globally with marketplace, billing, reseller, and distribution solutions. Millions of subscriptions are powered by their services.

Popular Business Setting

for AppDirect

Top Industries

  • Computer & Network Security
  • Internet

Popular in

  • Enterprise

AppDirect is popular in Computer & Network Security, and Internet, and is widely used by Enterprise,

AppDirect Customer wins, Customer success stories, Case studies

Why is AppDirect the best choice for Onboarding?

How can AppDirect enhance your Community Building process?

How does AppDirect facilitate Subscription Management?

How can AppDirect enhance your Social Media Analytics process?

What benefits does AppDirect offer for Proposal & Quote Management?

11 buyers and buying teams have used Cuspera to assess how well AppDirect solved their E-Commerce Software needs. Cuspera uses 1294 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.

CUSTOMERS TESTIMONIALS
AppDirect testimonial

Toby McDuffie

Senior Director for Global MSP Sales

Symantec

I'd say the number one best practice for success in the cloud is working with partners. Symantec is very focused on working with the channel. We have legacy partners in our traditional software business, but we are looking for new opportunities as well. By partnering with AppDirect, we're connected... directly to new partner types we previously did not have access to.

Testimonial By Toby McDuffie
AppDirect testimonial

Lutz Frolich

Senior Vice President for Cloud Services

Deutsche Telekom

While in the past Deutsche Telekom had invented cloud tools and solutions on our own, AppDirect stepped in and provided everything we needed to get a marketplace up and running. It was the starting point of what has become a very good relationship, and we're thrilled to have AppDirect by our side i...n our journey to bring cloud services/IT to life.

Testimonial By Lutz Frolich
CUSTOMERS TESTIMONIALS
AppDirect testimonial

Toby McDuffie

Senior Director for Global MSP Sales

Symantec

I'd say the number one best practice for success in the cloud is working with partners. Symantec is very focused on working with the channel. We have legacy partners in our traditional software business, but we are looking for new opportunities as well. By partnering with AppDirect, we're connected... directly to new partner types we previously did not have access to.

Testimonial By Toby McDuffie
AppDirect testimonial

Lutz Frolich

Senior Vice President for Cloud Services

Deutsche Telekom

While in the past Deutsche Telekom had invented cloud tools and solutions on our own, AppDirect stepped in and provided everything we needed to get a marketplace up and running. It was the starting point of what has become a very good relationship, and we're thrilled to have AppDirect by our side i...n our journey to bring cloud services/IT to life.

Testimonial By Lutz Frolich

Jaguar Land Rover - Automotive

AppDirect helps Jaguar Land Rover deliver apps and updates directly to vehicles over-the-air. JLR wanted to give drivers a top digital experience inside their cars. With AppDirect, JLR can onboard ne...w content providers and offer localized apps worldwide. This creates an open ecosystem for in-car infotainment and drives innovation. JLR now gives customers a world-class in-car technology experience.

Read more →

BronxWorks - Non Profit Organization Management

AppDirect Marketplace helped BronxWorks manage technology for over 150 community programs. BronxWorks faced slow, manual software tracking and poor visibility into IT spending. AppDirect provided a m...arketplace and expert procurement guidance. BronxWorks improved planning and aligned technology with its goals. The team could predict tech needs up to a year ahead, saving time and money. ROI tracking and reporting became easier with AppDirect.

Read more →

Darwinbox - Computer Software

Darwinbox used the AppDirect-powered marketplace to improve its partner ecosystem. Before, customers could not see all partner offerings and sales teams struggled to manage partner conversations. Wit...h the new marketplace, Darwinbox onboarded over 60 partner solutions in 13 categories. HubSpot integration helped sales track their pipeline. Custom SSO made logins easier. Lead generation increased soon after launch.

Read more →

Alteryx - Computer Software

Alteryx used AppDirect to launch its add-on marketplace. The company needed better verification, support, and monetization for its community tool gallery. AppDirect helped Alteryx create a marketplac...e quickly. Alteryx sped up time to market by 6x compared to building in-house. The new marketplace achieved a 19% conversion rate and exceeded download goals by 10x.

Read more →

NXTSYS - Information Technology And Services

AppDirect Invest helped NXTSYS keep full ownership of their business. NXTSYS used AppDirect to offload back-office tasks like quoting, order management, and commission processing. This freed up time ...for more agent interactions. With AppDirect, NXTSYS saw 50% profit growth in one year. Sales grew by 50% without adding new staff. The company had steady 22% to 30% yearly growth before using AppDirect.

Read more →

Tin Can Distributors - Telecommunications

AppDirect helped Tin Can Distributors scale their deals by 20 times. Tin Can Distributors wanted to grow revenue and offer more technology solutions. They partnered with AppDirect as an advisor. This... gave them access to 650 providers and cloud solution specialists. They could focus on selling and building customer relationships. Their cross-selling strategy became more effective.

Read more →

NYSE Floor Talk Nicolas Desmarais

Video Thumbnail

Frequently Asked Questions(FAQ)

for AppDirect

What is AppDirect used for?

AppDirect is a E-Commerce Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Onboarding, Community Building and Subscription Management .

What are the top features of AppDirect?

Dashboard, Personalization and Alerts: popups & Notifications are some of the top features of AppDirect.

Who uses AppDirect?

AppDirect is used by Computer & Network Security, Internet among other industries.

What are AppDirect alternatives?

Where is AppDirect located?

AppDirect is headquartered at 650 California St., 25th Floor, San Francisco, CA 94108, US.
lightning

Peers used AppDirect for onboarding and community building

AppDirect Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.07/5 ★

Read Reviews (3)
Analytics

4.47/5 ★

Read Reviews (44)
Custom Reports

4.33/5 ★

Read Reviews (111)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.07/5 ★

Read Reviews (3)
Analytics

4.47/5 ★

Read Reviews (44)
Custom Reports

4.33/5 ★

Read Reviews (111)

AppDirect Integrations

AppDirect integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.44/5 ★

Read Reviews (77)
Data Export

4.41/5 ★

Read Reviews (71)

Software Failure Risk Guidance

?

for AppDirect

Overall Risk Meter

Low Medium High

Top Failure Risks for AppDirect

AppDirect, Inc. News

M&A

AppDirect Expands MSP Reach with NXTSYS Acquisition

AppDirect has acquired NXTSYS, a technology distributor with a strong MSP partner community, to enhance its MSP strategy. This acquisition allows AppDirect to expand its reach in the MSP market, offering partners access to a broader range of capabilities and supporting its channel-first strategy. NXTSYS will continue its operations, while partners benefit from AppDirect's platform and resources.

Executive

AppDirect Appoints Seasoned Financial Leader Hubert Lin as Chief Financial Officer - Business Wire

AppDirect has appointed Burt Podbere, CFO at CrowdStrike, to its board of directors. Podbere's extensive experience in scaling technology companies and his role in CrowdStrike's IPO will support AppDirect's growth strategy. This move aligns with AppDirect's aim to revolutionize B2B commerce and achieve $1 billion in gross annual recurring revenue.

Partnership

AppDirect Achieves AWS Advanced Tier Services Partner Status - Business Wire

AppDirect has achieved AWS Advanced Tier Services Partner status, enhancing its cloud expertise and support capabilities. This recognition strengthens AppDirect's position in driving cloud adoption and collaboration with AWS, enabling businesses to accelerate digital transformation with improved efficiency and scalability.

Product

AppDirect Announces its AI-Led Everything Store for B2B Procurement at Thrive Conference - Business Wire

AppDirect has announced the launch of its AI-led everything store for B2B procurement at the Thrive Conference. This platform integrates lifecycle management across connectivity, mobility, software, hardware, and energy services. The event will also feature the unveiling of devs.ai, an agentic AI platform offering new AI tools and monetization opportunities. Thrive will host keynotes from industry leaders, including AppDirect's CEO, focusing on digital commerce experiences.

AppDirect, Inc. Profile

Company Name

AppDirect, Inc.

Company Website

https://www.appdirect.com/

HQ Location

650 California St., 25th Floor, San Francisco, CA 94108, US

Employees

501-1000

Social

Financials

PRIVATE