AppTek Overview

AppTek provides proprietary ASR, MT, and NLU technologies. Solutions cater to various languages and needs.

Use Cases

Customers recommend Engagement Management, Helpdesk Management, Workflow Management, as the business use cases that they have been most satisfied with while using AppTek.

Other use cases:

  • Competitive Intelligence
  • Call Searching
  • Contract Management
  • Call Analytics
  • Channel Management
  • Call Transcription
  • Lead Qualification: Technographic
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using AppTek.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Improve Efficiency
  • Improve Brand Engagement
  • Build Brand Awareness
  • Improve Consistency
  • Increase Customer Life Time Value
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AppTek Use-Cases and Business Priorities: Customer Satisfaction Data

AppTek works with different mediums / channels such as Phone Calls. Chat. Video etc.

AppTek's features include Personalization, and Voice Transcription. and AppTek support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also AppTek analytics capabilities include Analytics, and Custom Reports.

AppTek, SpiceCSM Engagement Suite, Dialsource Denali, VICIdial, Marsview, etc., all belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on AppTek Use Cases

How does AppTek facilitate Engagement Management?

Why is AppTek the best choice for Helpdesk Management?

What Are the key features of AppTek for Workflow Management?

What benefits does AppTek offer for Competitive Intelligence?

22+ more Business Use Cases

31 buyers and buying teams have used Cuspera to assess how well AppTek solved their Collaboration and Productivity needs. Cuspera uses 298 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.

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Peers used AppTek for engagement management and helpdesk management

AppTek Features

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FEATURE RATINGS AND REVIEWS
AI Powered

4.19/5 ★

Read Reviews (32)
Analytics

4.20/5 ★

Read Reviews (58)
Custom Reports

4.16/5 ★

Read Reviews (19)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.19/5 ★

Read Reviews (32)
Analytics

4.20/5 ★

Read Reviews (58)
Custom Reports

4.16/5 ★

Read Reviews (19)

Software Failure Risk Guidance

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for AppTek

Overall Risk Meter

Low Medium High

Top Failure Risks for AppTek

AppTek Profile

Company Name

AppTek

Company Website

https://www.apptek.com/

HQ Location

1356 Beverly Rd, McLean, VA 22101, US

Employees

101-250

Social

Financials

PRIVATE