Apptio Overview

Apptio connects technology investments to business outcomes. Teams are empowered with agility and insights to deliver customer value.

Use Cases

Customers recommend Forecasting, Competitive Intelligence, Contract Management, as the business use cases that they have been most satisfied with while using Apptio.

Other use cases:

  • Proposal & Quote Management
  • Conference Call Management
  • Collaboration
  • Engaging And Following Up
  • Product Marketing
  • Lead Qualification: Technographic
  • Helpdesk Management
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Business Priorities

Acquire Customers and Improve Efficiency are the most popular business priorities that customers and associates have achieved using Apptio.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Improve ROI
  • Improve Visibility
  • Establish Thought Leadership
  • Grow Market Share
  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Build Brand Awareness
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Apptio Use-Cases and Business Priorities: Customer Satisfaction Data

Apptio works with different mediums / channels such as Offline. Phone Calls. Events etc.

Apptio's features include Recording, and Dashboard. and Apptio support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Apptio analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Whether I'm over or under, I can adjust that forecast at any time...." Peer review by Luke Massey, Vice President of IT, CoBank

Apptio, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Apptio

Top Industries

  • Insurance
  • Financial Services
  • Information Technology and Services

Popular in

  • Large Enterprise
  • Mid Market

Apptio is popular in Insurance, Financial Services, and Information Technology And Services and is widely used by Large Enterprise, and Mid Market,

Comprehensive Insights on Apptio Use Cases

How does Apptio address your Forecasting Challenges?

How can Apptio optimize your Competitive Intelligence Workflow?

What solutions does Apptio provide for Contract Management?

How can Apptio enhance your Conference Call Management process?

13+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Apptio solved their Help Desk needs. Cuspera uses 453 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

Case Studies

Computer Software

CASE STUDY Hyland

IBM Cloudability helped Hyland lower its cloud costs. Hyland needed a tool to manage and understand AWS spending. IBM Cloudability gave them real-time cost data by service type, tags, and usage patte...rn. The platform was easy to use and fit their needs for AWS-hosted solutions. Hyland improved cloud cost visibility and control with IBM Cloudability.

Banking

CASE STUDY BNY Mellon

Apptio helped BNY Mellon use Technology Business Management (TBM) tools and processes. The goal was to improve service excellence. BNY Mellon built momentum with a small team to show the value of TBM.... Their efforts led to winning the 2022 TBM Council’s Service Excellence Award. The case highlights how TBM can drive better results in banking operations.

Banking

CASE STUDY Belfius Bank

Targetprocess helped Belfius Bank scale agile practices. The bank wanted better collaboration between business and IT. They also needed more transparency and clear priorities. With Targetprocess, Bel...fius Bank improved teamwork and agile adoption. Peggy Goossens, head of portfolio management office in IT, recommends Targetprocess for companies using SAFe and agile methods.

Hospitality

CASE STUDY Caesars

Apptio helped Caesars improve IT budget variance and predictability. Caesars, a global casino-entertainment leader, moved from basic operations to supporting business growth. The company used Apptio ...to make IT spending more transparent and predictable. IT is now seen as a key driver for business investments. Caesars is better able to plan and manage its technology costs.

Hospital & Health Care

CASE STUDY Northwell Health

Apptio helped Northwell Health create a single source of truth for IT spend. Before, finding vendor information took days and required complex spreadsheets. Now, staff can get the data in seconds wit...h just two clicks. This made IT financial operations faster and easier. Northwell Health became a stronger business partner by using Apptio for IT financial management.

Hospital & Health Care

CASE STUDY CHRISTUS Health

Apptio helped CHRISTUS Health improve IT planning. Budget managers now focus on the value of services and budget impacts. They no longer ask basic budget questions. Apptio enabled the finance team to... return to financial analysis. This change improved financial clarity and decision-making for IT investments.

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IBM Apptio Costing Essentials Overview

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Peers used Apptio for forecasting and competitive intelligence

Apptio Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.30/5 ★

Read Reviews (8)
Analytics

4.90/5 ★

Read Reviews (68)
Custom Reports

3.96/5 ★

Read Reviews (69)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.30/5 ★

Read Reviews (8)
Analytics

4.90/5 ★

Read Reviews (68)
Custom Reports

3.96/5 ★

Read Reviews (69)

Apptio Integrations

Apptio integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.07/5 ★

Read Reviews (80)
Data Export

4.06/5 ★

Read Reviews (21)

Software Failure Risk Guidance

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for Apptio

Overall Risk Meter

Low Medium High

Top Failure Risks for Apptio

Apptio News

Product

Introducing Hybrid IT TCO Impact: IBM Apptios Newest Solution to Manage Your Evolving Hybrid Environment

IBM Apptio introduces Hybrid IT TCO Impact, a new solution to manage hybrid environments, as part of its product offerings.

Product

Apptio Drives Integration of Cloud Control and ESG - FinTech Magazine

Apptio is enhancing cloud management by integrating environmental, social, and governance (ESG) factors into its solutions.

Product

IBMs Apptio unit refines AI tool, eyes early 2025 rollout - CFO Dive

IBM's Apptio unit is improving its AI tool for a planned release in early 2025.

Product

IBM Expands Apptio Tools to Microsoft Azure Marketplace - FinTech Magazine

IBM has made Apptio's tools available on the Microsoft Azure Marketplace, enhancing their accessibility for users.

Apptio Profile

Company Name

Apptio

Company Website

https://www.apptio.com/

HQ Location

11100 NE 8th Street Suite 600 Bellevue, WA 98004

Employees

501-1000

Social

Financials

SERIES E