astTECS call center dialer Overview
*astTECS delivers enterprise-grade unified communication solutions leveraging open-source technology. Their offerings include IP PBX systems, AI-driven voice bots, chatbots, and comprehensive contact center solutions. Businesses can utilize their VoIP solutions to enhance communication efficiency. *astTECS' AI capabilities are embedded in their CCD and IVR systems, providing automated, intelligent customer interactions. The integration of CRM and voice logging ensures seamless data management and compliance. These solutions are ideal for contact centers seeking scalable and customizable communication tools. The use of open-source Asterisk technology allows for flexibility and cost-effectiveness, catering to diverse business needs.
Use Cases
Customers recommend Helpdesk Management, Engagement Management, Communication Management, as the business use cases that they have been most satisfied with while using astTECS call center dialer.
Business Priorities
Enhance Customer Relationships and Launch New Products are the most popular business priorities that customers and associates have achieved using astTECS call center dialer.
astTECS call center dialer Use-Cases and Business Priorities: Customer Satisfaction Data
astTECS call center dialer works with different mediums / channels such as Phone Calls. Offline. Events etc.
astTECS call center dialer's features include Recording, Live Monitoring, and Predictive Dialer. and astTECS call center dialer support capabilities include 24/7 Support, AI Powered, Email Support, etc. also astTECS call center dialer analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Predictive dialer/Hosted dialer/Call Center Software...." Peer review from iTecs Communications
astTECS call center dialer, Twilio, Twilio Programmable Voice, Plivo, FocalScope Call Center, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Call-center-dialer solutions by *astTECS offer omni-channel capabilities with live monitoring and advanced reporting. VICIdial is recognized as one of the best call center dialers.
astTECS call center dialer Customer wins, Customer success stories, Case studies
What solutions does astTECS call center dialer provide for Helpdesk Management?
How can astTECS call center dialer optimize your Engagement Management Workflow?
How does astTECS call center dialer address your Communication Management Challenges?
11 buyers and buying teams have used Cuspera to assess how well astTECS call center dialer solved their Contact Center Software needs. Cuspera uses 386 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Peers used astTECS call center dialer for helpdesk management and engagement management
astTECS call center dialer Competitors
astTECS call center dialer Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (6) |
| Analytics | Read Reviews (9) |
| Custom Reports | Read Reviews (11) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (6) |
| Analytics | Read Reviews (9) |
| Custom Reports | Read Reviews (11) |
Software Failure Risk Guidance
?for astTECS call center dialer
Overall Risk Meter
Top Failure Risks for astTECS call center dialer
astTECS Communications Profile
Company Name
astTECS Communications
Company Website
https://www.asttecs.com/HQ Location
#35, Krishna Reddy Layout, Amar Jyoti Layout , Domlur, Bangalore, Karnataka 560071, IN
Employees
51-200
Social
Financials
NA
