Aternity Overview

Optimizing digital experiences is made accessible by Riverbed. The full potential of digital possibilities is illuminated and accelerated.

Use Cases

Customers recommend Collaboration, Competitive Intelligence, Contract Management, as the business use cases that they have been most satisfied with while using Aternity.

Other use cases:

  • Performance Management
  • Workflow Management
  • Playbook Creation
  • Measuring Customer Satisfaction
  • Products & Pricelist Management
  • Helpdesk Management
  • Offer Management
See all use cases See less use cases

Business Priorities

Improve Efficiency and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using Aternity.

Other priorities:

  • Acquire Customers
  • Enhance Customer Relationships
  • Enter New Markets Internationally Or Locally
  • Manage Risk
  • Scale Best Practices
See all business priorities See less business priorities

Aternity Use-Cases and Business Priorities: Customer Satisfaction Data

Aternity works with different mediums / channels such as Chat. Skype. E-Mail etc.

Aternity's features include Ticketing, Alerts: Popups & Notifications, and Dashboard. and Aternity support capabilities include 24/7 Support, AI Powered, Phone Support, etc. also Aternity analytics capabilities include Analytics, and Custom Reports.

Reviews

"The first year of Aternity was amazing. It helped us solve many issues, including some we didn’t know we had. Now Aternity is helping us find out about new problems right away so we can resolve them before they take time away from client service." - Mike Plichta

Aternity, belong to a category of solutions that help Digital Experience Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Aternity

Top Industries

  • Legal Services

Popular in

  • Enterprise

Aternity is popular in Legal Services, and is widely used by Enterprise,

Comprehensive Insights on Aternity Use Cases

How does Aternity facilitate Collaboration?

What Are the key features of Aternity for Competitive Intelligence?

Why is Aternity the best choice for Contract Management?

Why is Aternity the best choice for Performance Management?

13+ more Business Use Cases

25 buyers and buying teams have used Cuspera to assess how well Aternity solved their Digital Experience Platform needs. Cuspera uses 432 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Experience Platform needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Aternity testimonial

Mike Plichta

PC Experience Supervisor

Winston & Strawn

The first year of Aternity was amazing. It helped us solve many issues, including some we didn’t know we had. Now Aternity is helping us find out about new problems right away so we can resolve them before they take time away from client service. Testimonial By Mike Plichta
Aternity testimonial

Jeremy Hoyland

Managing Partner

Simmons & Simmons

Desktops are the core of the business, but we know 50% of users are accessing emails on their mobile device. Mobiles are part of a lawyers’ everyday life. We can deploy applications to mobiles securely, so it makes sense for us to understand how these apps are performing. Testimonial By Jeremy Hoyland
CUSTOMERS TESTIMONIALS
Aternity testimonial

Mike Plichta

PC Experience Supervisor

Winston & Strawn

The first year of Aternity was amazing. It helped us solve many issues, including some we didn’t know we had. Now Aternity is helping us find out about new problems right away so we can resolve them before they take time away from client service. Testimonial By Mike Plichta
Aternity testimonial

Jeremy Hoyland

Managing Partner

Simmons & Simmons

Desktops are the core of the business, but we know 50% of users are accessing emails on their mobile device. Mobiles are part of a lawyers’ everyday life. We can deploy applications to mobiles securely, so it makes sense for us to understand how these apps are performing. Testimonial By Jeremy Hoyland

Case Studies

COMPANY INDUSTRY CASE STUDIES
Aternity case study
Legal Services
Legal Services
Case Study Simmons & Simmons

How Aternity Helps Simmons & Simmons Improves issue resolution and bolsters support teams

Read More
Aternity case study
Legal Services
Legal Services
Case Study Winston & Strawn

How Aternity Helps Winston & Strawn's IT team identify user experience issues to resolve them before attorneys and staff lose time

Read More
Aternity case study
Legal Services
Legal Services
Case Study Winston & Strawn

How Aternity Helps Winston & Strawn's IT team identify user experience issues to resolve them before attorneys and staff lose time

Read More

Video

The Key to Brewing a Better User Experience Instant Visibility at the Point of Consumption

Video Thumbnail
lightning

Peers used Aternity for collaboration and competitive intelligence

Aternity Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.45/5 ★

Read Reviews (7)
Analytics

4.88/5 ★

Read Reviews (74)
Custom Reports

4.79/5 ★

Read Reviews (31)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.45/5 ★

Read Reviews (7)
Analytics

4.88/5 ★

Read Reviews (74)
Custom Reports

4.79/5 ★

Read Reviews (31)

Software Failure Risk Guidance

?

for Aternity

Overall Risk Meter

Low Medium High

Top Failure Risks for Aternity

Aternity Profile

Company Name

Aternity

Company Website

https://www.aternity.com/

Year Founded

2004

HQ Location

125 Cambridgepark Drive Cambridge, MA

Employees

101-250

Social

Financials

SERIES D