Backbase Engagement Banking Platform Overview

Backbase empowers banks with a central engagement system that ensures seamless experiences across all touchpoints. The platform orchestrates interactions at every stage of the banking journey.

Use Cases

Customers recommend Content Management, Engaging And Following Up, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Backbase Engagement Banking Platform.

Business Priorities

Enhance Customer Relationships is the most popular business priority that customers and associates have achieved using Backbase Engagement Banking Platform.

Backbase Engagement Banking Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Backbase Engagement Banking Platform's features include Widgets. and Backbase Engagement Banking Platform support capabilities include Chat Support, AI Powered, 24/7 Support, etc. also Backbase Engagement Banking Platform analytics capabilities include Custom Reports, and Analytics.

Reviews

"...It is a high end tool for portal related features and functionality and flexible content management...." Peer review by Theo S., Banking

Backbase Engagement Banking Platform, belong to a category of solutions that help Digital Experience Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Backbase Engagement Banking Platform

Top Industries

  • Banking
  • Management Consulting
  • Consumer Electronics

Popular in

  • Large Enterprise
  • Mid Market

Backbase Engagement Banking Platform is popular in Banking, Management Consulting, and Consumer Electronics and is widely used by Large Enterprise, and Mid Market,

Comprehensive Insights on Backbase Engagement Banking Platform Use Cases

How can Backbase Engagement Banking Platform optimize your Content Management Workflow?

Backbase Engagement Banking Platform Features

  • Low
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  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.28/5 ★

Read Reviews (9)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.28/5 ★

Read Reviews (9)

Backbase Engagement Banking Platform Integrations

Backbase Engagement Banking Platform integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

3.42/5 ★

Read Reviews (1)
Data Import

1.92/5 ★

Read Reviews (3)

Software Failure Risk Guidance

?

for Backbase Engagement Banking Platform

Top Failure Risks for Backbase Engagement Banking Platform

Backbase News

Alliant credit union selects Backbase to accelerate banking innovation

Alliant Credit Union partners with Backbase to enhance digital banking experiences for its 900,000 members, emphasizing innovation and exceptional service.

27/01/2025 - source

ABBANK invests in Backbase to launch digital banking platform with 100% customer migration in 3 months

ABBANK has partnered with Backbase to launch a digital banking platform, ABBANK Business, aimed at enhancing digital experiences for business owners in Vietnam, with a focus on SMEs and entrepreneurs.

14/01/2025 - source

TD Bank teams up with Backbase to evolve its retail card

TD Bank collaborates with Backbase to enhance its retail card services, focusing on customer experience and integration capabilities.

08/12/2024 - source

Backbase Profile

Company Name

Backbase

Company Website

https://www.backbase.com/

Year Founded

2003

HQ Location

10 10th Street, Suite 325 Atlanta, GA 30309 United States

Employees

251-500

Social

Financials

PRIVATE