Basic Online Service Desk / Help Desk Overview

Here’s the scoop on Basic Online Service Desk / Help Desk! We've gathered over 54 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Basic Online Service Desk / Help Desk, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Basic Online Service Desk / Help Desk is right for your needs? Our Cuspera AI engine can evaluate how Basic Online Service Desk / Help Desk fits your specific business needs, industry, and context. Get your personalized assessment report today.

Basic Online Service Desk / Help Desk supports business activities such as:

  • Helpdesk Management
  • Collaboration

Basic Online Service Desk / Help Desk Information Technology and Services Vertical is its biggest customer base.

Basic Online Service Desk / Help Desk Reviews

11 buyers and buying teams have used Cuspera to assess how well Basic Online Service Desk / Help Desk solved their Help Desk needs. Cuspera uses 54 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

Use Cases

Peers recommend Helpdesk Management , Collaboration , as the business use cases that they have been most satisfied while using Basic Online Service Desk / Help Desk.

See all use cases

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Helpdesk Management

4.14/5 ★

Read Reviews (10)

"...Service/Help Desk - Achieving quality customer service. ..." A simple web based help desk application
Collaboration

3.23/5 ★

Read Reviews (1)

"...Your collaboration software at your fingertips...." A simple web based help desk application
PEER EXPERIENCES
Helpdesk Management

4.14/5 ★

Read Reviews (10)

"...Service/Help Desk - Achieving quality customer service. ..." A simple web based help desk application
Collaboration

3.23/5 ★

Read Reviews (1)

"...Your collaboration software at your fingertips...." A simple web based help desk application

Based on peer insights

Cuspera recommends Basic Online Service Desk / Help Desk for

Use Cases Helpdesk Management , Collaboration
Industries Information Technology And Services

Popular Business Setting

for Basic Online Service Desk / Help Desk

Top Industries

  • Information Technology and Services

Popular in

  • Large Enterprise

IT and Other Capabilities

for Basic Online Service Desk / Help Desk

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.92/5 ★

Read Reviews (4)
Data Import

3.72/5 ★

Read Reviews (11)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.92/5 ★

Read Reviews (4)
Data Import

3.72/5 ★

Read Reviews (11)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.06/5 ★

Read Reviews (7)
Chat Support

3.64/5 ★

Read Reviews (5)
Email Support

3.50/5 ★

Read Reviews (3)
Phone Support

3.50/5 ★

Read Reviews (3)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.06/5 ★

Read Reviews (7)
Chat Support

3.64/5 ★

Read Reviews (5)
Email Support

3.50/5 ★

Read Reviews (3)
Phone Support

3.50/5 ★

Read Reviews (3)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.12/5 ★

Read Reviews (9)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.12/5 ★

Read Reviews (9)

Software Failure Risk Guidance

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for Basic Online Service Desk / Help Desk

Top Failure Risks for Basic Online Service Desk / Help Desk

Vendor Profile Details

Company Name

Basic Business Systems

Company Website

https://www.basiconline.net

HQ Location

Brookside Road, Ruddington, Nottingham, Nottinghamshire NG11 6AT, GB

Employees

NA

Social

Linkedin

Financials

NA