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Billtrust eCommerce: Use-Cases, Insights and Reviews | 2025 Cuspera

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Accelerate online revenue growth and optimize customer experience

Billtrust eCommerce Overview

Billtrust eCommerce provides a B2B marketplace solution for wholesale distributors and manufacturers, integrating PIM, ERP, and mobile app functionalities. Second Phase was acquired by Billtrust.

Use Cases

Customers recommend Products & Pricelist Management, Competitive Intelligence, Searching For Content, as the business use cases that they have been most satisfied with while using Billtrust eCommerce.

Other use cases:

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Business Priorities

Increase Sales & Revenue is the most popular business priority that customers and associates have achieved using Billtrust eCommerce.

Other priorities:

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Billtrust eCommerce Use-Cases and Business Priorities: Customer Satisfaction Data

Reviews

"...Their Cloud LSI + PIM product is gaining accolades as a feature rich product information management (PIM) and intelligent search tool that is easy to use and very cost effective. ...." Peer review

Billtrust eCommerce, belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on Billtrust eCommerce Use Cases

How can Billtrust eCommerce optimize your Products & Pricelist Management Workflow?

Case Studies

Construction

CASE STUDY Carter Machinery

Billtrust helped Carter Machinery increase touchless payments from 65% to 84%. Carter Machinery used Billtrust's digital invoicing and payments solutions to manage payment acceptance costs and keep c...ustomer payment options. ACH payments rose from 61% to 82%. The digital invoice rate increased to 76%. Surcharge fee application improved from 2% to 3%. Carter Machinery saw better policy compliance and reduced paper processing fees.

Wholesale

CASE STUDY Cooper Electric

Billtrust Payments Network (BPN) helped Cooper Electric process emailed credit card payments. Cooper Electric needed a faster, more cost-effective way to handle growing virtual card payments. BPN aut...omated payment processing, saving time for the AR team. Cooper Electric saved $120,000 in annual fees. They saw a 671% increase in digital payment volume and a 50% increase in the number of digital payments in one year. Billtrust also automated digital invoice delivery to 71% of customers.

Medical Devices

CASE STUDY Össur

Billtrust Invoicing and Payments helped Össur improve accounts receivable operations. Össur faced payment delays, limited data visibility, and a poor customer experience. Billtrust provided a real-ti...me dashboard and a user-friendly customer portal. The solution automated updates and supported multiple payment methods. Össur saw faster collections, smoother transactions, and higher customer satisfaction. The company reported year-over-year growth in collections and better cash flow.

Medical Devices

CASE STUDY Ambu

Billtrust’s Business Payments Network helped Ambu, a medical equipment manufacturer, handle over 80 daily card processing requests without adding staff. Ambu saved about 865 hours of manual work and ...reached 96% Level 2/3, saving nearly $600,000. Automated match rates jumped from 45% to over 90%. Ambu can now manage more payments and grow without hiring more people.

Professional Training & Coaching

CASE STUDY EY Global Services

Billtrust helped EY Global Services expand global e-invoicing. EY needed to meet new EU regulations and handle many local requirements. Billtrust unified data for all EY Member Firms and supported ma...ny invoice delivery methods. The joint team simplified technical solutions and reduced manual work. EY is now ready for EU e-billing rules and improved employee and customer experience.

CASE STUDY Malin

Billtrust helped Malin move to electronic invoicing and payment solutions. Malin used Billtrust Invoicing, Cash Application, BPN Invoicing, and Collections. 91% of customers now get electronic invoic...es. Daily cash application time dropped by 75%. 78% decrease in 90-day aging happened in less than four years. Malin kept collections team size stable and improved remote operations during the pandemic.

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FEATURE	RATINGS AND REVIEWS
AI Powered	3.71/5 ★ Read Reviews (3)
Analytics	3.99/5 ★ Read Reviews (4)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	3.71/5 ★ Read Reviews (3)
Analytics	3.99/5 ★ Read Reviews (4)

Billtrust eCommerce Integrations

Billtrust eCommerce integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

3.02/5 ★

Read Reviews (1)

Data Export

3.02/5 ★

Read Reviews (1)

Software Failure Risk Guidance

for Billtrust eCommerce

Top Failure Risks for Billtrust eCommerce

Billtrust News

Product 20/05/2025

Billtrust Announces AI Product Enhancements

Billtrust has announced new AI-driven enhancements to its accounts receivable automation platform. These updates aim to improve invoice processing speed and accuracy, helping businesses streamline cash flow management and reduce manual workloads.

Product 13/05/2025

Billtrust Announces Groundbreaking AI Advancements - PR Newswire

Billtrust has announced significant advancements in artificial intelligence for its accounts receivable automation platform. The new AI features aim to streamline invoice processing, enhance payment forecasting, and improve cash flow management for enterprise customers. These innovations position Billtrust at the forefront of financial technology, delivering smarter automation and increased efficiency for B2B payments.

Executive 05/05/2025

Billtrust Welcomes Tarek Saleh as Chief Revenue Officer

Billtrust appointed Tarek Saleh as chief revenue officer. Saleh will lead global revenue operations, focusing on accelerating growth for Billtrusts B2B order-to-cash software solutions. His experience in scaling enterprise SaaS sales teams is expected to strengthen Billtrusts market position and drive customer acquisition.

Awards 10/12/2024

Billtrust Named a Leader in IDC MarketScape for Worldwide Embedded Payment Applications 2024-2025 - PR Newswire

Billtrust is recognized as a leader in the IDC MarketScape report for worldwide embedded payment applications for 2024-2025.

Billtrust Profile

Company Name

Billtrust

Company Website

https://www.billtrust.com/

HQ Location

Lawrenceville, New Jersey

Employees

251-500

Social

Financials

SERIES D