Billtrust Overview

Billtrust's intelligent AR solutions simplify B2B payment interactions and boost cash flow through automation. Customized invoicing and secure payments enhance buyer experiences and hasten cash applications.

Use Cases

Customers recommend Customer Feedback Management, Rating And Review Management, Collaboration, as the business use cases that they have been most satisfied with while using Billtrust.

Other use cases:

  • Payment Management
  • Contact List Management
  • Account Management
  • Billing And Invoice Management
  • Workflow Management
  • Training & Onboarding
  • Engaging And Following Up
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Billtrust.

Other priorities:

  • Scale Best Practices
  • Increase Sales & Revenue
  • Improve Visibility
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Establish Thought Leadership
  • Grow Market Share
  • Improve Stakeholder Relations
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Billtrust Use-Cases and Business Priorities: Customer Satisfaction Data

Billtrust's features include Personalization. and Billtrust support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Billtrust analytics capabilities include Analytics, and Custom Reports.

Reviews

"...By going monthly and by giving our customers more control with online billing statement review capabilities, and more variety in ways to pay, we have seen a great reduction in our DSO...." Peer review by Candace Hoover, Billing Administrator, MAWSA

Billtrust, belong to a category of solutions that help Revenue Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Billtrust

Top Industries

  • Wholesale
  • Utilities
  • Construction

Popular in

  • Mid Market
  • Enterprise
  • Large Enterprise

Billtrust is popular in Wholesale, Utilities, and Construction and is widely used by Mid Market, Enterprise, and Large Enterprise.

Billtrust Customer wins, Customer success stories, Case studies

How can Billtrust enhance your Customer Feedback Management process?

What benefits does Billtrust offer for Rating And Review Management?

How can Billtrust optimize your Collaboration Workflow?

What Are the key features of Billtrust for Payment Management?

How can Billtrust optimize your Contact List Management Workflow?

11 buyers and buying teams have used Cuspera to assess how well Billtrust solved their Revenue Management needs. Cuspera uses 369 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Revenue Management needs.

HDI Global Insurance - Insurance - Large

Billtrust Invoicing and Payments helped HDI Global Insurance achieve 100% electronic invoice delivery. The insurer automated invoice and payment processes, giving brokers an online portal for easy ma...nagement. Billtrust Cash Application reduced unapplied cash items by 40%. Days sales outstanding (DSO) dropped by at least 5 days. The solution improved cash flow and reporting for HDI Global Insurance.

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Storage Solutions Company - Construction

Billtrust Digital Lockbox and Payments automated 96% of virtual card payments for Storage Solutions Company. Manual processing took 20+ hours, now it takes just 10 minutes. The company saved $1.8 mil...lion in 2024 by qualifying for better interchange rates. Billtrust's AI analytics helped them see payment trends and improve cash flow. The solution met strict compliance needs and improved team productivity.

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OMEGA Engineering - Manufacturing - Large

Billtrust AP Portal Delivery helped OMEGA Engineering digitize 50% of their invoices. The AR team cut out 200 hours of manual EDI invoice keying. OMEGA improved operational efficiency and reduced man...ual work. They gained better visibility into invoice delivery. The solution increased electronic invoicing adoption and improved customer experience.

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EY Global Services - Professional Services

Billtrust helped EY Global Services expand global e-invoicing. EY needed to meet new EU regulations and handle many local requirements. Billtrust unified data for all EY Member Firms and supported ma...ny invoice delivery methods. The joint team simplified technical solutions and reduced manual work. EY is now ready for EU e-billing rules and improved employee and customer experience.

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Carter Machinery - Manufacturing - Large

Billtrust digital invoicing and payments helped Carter Machinery boost touchless payments from 65% to 84%. The company increased electronic invoicing engagement to 76% and saw ACH payments rise by 36...%, reaching 82% of total payments. Billtrust's eSolutions team supported Carter in managing surcharging and payment options, reducing card payments by 57%. Carter preserved customer payment choice and cut paper processing fees while improving policy compliance.

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Design Air - Wholesale - Medium

Billtrust eCommerce helped Design Air boost webstore revenue by 38%. The HVAC distributor improved online sales and reduced inbound calls by 25%. The new webstore offered better product data, search,... and uptime. Customers now access inventory and pricing 24/7. Inside sales and support teams save time with fewer routine calls.

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Honortrust | Military service in the family: community and workplace

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Peers used Billtrust for customer feedback management and rating and review management

Billtrust Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.46/5 ★

Read Reviews (5)
Analytics

4.85/5 ★

Read Reviews (17)
Custom Reports

4.56/5 ★

Read Reviews (36)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.46/5 ★

Read Reviews (5)
Analytics

4.85/5 ★

Read Reviews (17)
Custom Reports

4.56/5 ★

Read Reviews (36)

Software Failure Risk Guidance

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for Billtrust

Overall Risk Meter

Low Medium High

Top Failure Risks for Billtrust

Billtrust News

Awards

Billtrust Named Among G2's Best Accounting & Finance Software Products ...

Billtrust has been recognized as one of G2's Best Accounting and Finance Products for 2026, marking the second consecutive year it has received this honor. This recognition is based on authentic user reviews highlighting Billtrust's AI-driven platform's impact on accelerating cash flow, reducing risk, and enhancing productivity. The award underscores Billtrust's leadership in B2B accounts receivable automation.

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Product

Billtrust Debuts Agentic Credit to Catch Payment Risks

Billtrust has launched Agentic Credit Lines, an AI-driven tool for finance teams to identify payment risks. This product integrates into Billtrust's credit review workflow, analyzing payment history and external credit data to offer credit limit recommendations. It aims to enhance visibility, control, and risk detection for finance teams, supporting human judgment with data-driven insights.

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Product

Billtrust Launches Agentic Credit Lines to Help Finance Teams ...

Billtrust has launched Agentic Credit Lines, an AI-powered solution that enhances credit management for finance teams by providing predictive insights and proactive risk management. This new capability analyzes extensive payment data to offer transparent, data-driven credit recommendations, improving cash flow and reducing manual reviews. It integrates seamlessly into existing workflows, enhancing Billtrust's AR platform with advanced AI-driven features.

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Product

Billtrust Releases New Research Revealing ERP Systems Alone Can't Meet Modern AR Demands

Billtrust released a study with Vanson Bourne revealing that traditional ERP systems are insufficient for modern AR needs. The research shows 98% of finance leaders see purpose-built AR software as essential for predictable cash flow and AI-driven insights. The report highlights the benefits of AR software, including reduced Days to Pay and improved invoice accuracy, emphasizing the shift towards AI-driven AR operations.

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Billtrust Profile

Company Name

Billtrust

Company Website

https://www.billtrust.com/

HQ Location

Lawrenceville, New Jersey

Employees

251-500

Social

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Financials

SERIES D