Blackbaud Raiser's Edge NXT® Overview

Blackbaud Raiser’s Edge NXT helps nonprofits find new supporters and optimize existing donor relationships with user-friendly tools. Fundraising efforts are enhanced and streamlined.

Use Cases

Customers recommend Engagement Management, Social Media Analytics, Onboarding, as the business use cases that they have been most satisfied with while using Blackbaud Raiser's Edge NXT®.

Other use cases:

  • Event Management
  • Lead Management
  • Lead Tracking
  • Relationship Management
  • Workflow Management
  • Helpdesk Management
  • Contact List Management
See all use cases See less use cases

Business Priorities

Scale Best Practices and Acquire Customers are the most popular business priorities that customers and associates have achieved using Blackbaud Raiser's Edge NXT®.

Other priorities:

  • Enhance Customer Relationships
  • Improve Internal Communications
  • Improve Digital And Social Presence
  • Launch New Products
  • Increase Sales & Revenue
  • Improve ROI
  • Grow Market Share
  • Improve Consistency
  • Reduce Bounce
  • Increase Customer Life Time Value
  • Improve Efficiency
See all business priorities See less business priorities

Blackbaud Raiser's Edge NXT® Use-Cases and Business Priorities: Customer Satisfaction Data

Blackbaud Raiser's Edge NXT® works with different mediums / channels such as Offline. Causes And Charity. Website etc.

Blackbaud Raiser's Edge NXT®'s features include Recording, Dashboard, Personalization, etc. and Blackbaud Raiser's Edge NXT® support capabilities include Chat Support, 24/7 Support, Phone Support, etc. also Blackbaud Raiser's Edge NXT® analytics capabilities include Analytics, and Custom Reports.

Reviews

"Blackbaud is always there for us. Wow–the things we’ve achieved together!" - Joe Elmore

Peer review evidence (same sources as the product rating summary)

"...Great job at recommending appropriate donor follow-up and next steps...." Peer review by Verified User, Director in Finance and Accounting, Non-Profit Organization Management
"...There is no comparison to the power of reporting that analyze gives...." Peer review by Ronald Timm II, Business Analyst, Woods Hole Oceanographic Institution
"...Connect with fundraising peers in our online Community, learn from our vast Knowledgebase, and count on our dedicated support team...." Raiser's Edge NXT Nonprofit CRM | Blackbaud

Blackbaud Raiser's Edge NXT®, Less Annoying CRM, Teamgate CRM, monday sales CRM, OnePageCRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Blackbaud Raiser's Edge NXT®

Top Industries

  • Non-Profit Organization Management
  • Education
  • Hospital & Health Care

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Blackbaud Raiser's Edge NXT® is popular in Non-Profit Organization Management, Education, and Hospital & Health Care and is widely used by Mid Market, Small Business, and Enterprise.

Blackbaud Raiser's Edge NXT® Customer wins, Customer success stories, Case studies

How does Blackbaud Raiser's Edge NXT® address your Engagement Management Challenges?

What benefits does Blackbaud Raiser's Edge NXT® offer for Social Media Analytics?

What makes Blackbaud Raiser's Edge NXT® ideal for Onboarding?

What benefits does Blackbaud Raiser's Edge NXT® offer for Event Management?

How efficiently Does Blackbaud Raiser's Edge NXT® manage your Lead Management?

11 buyers and buying teams have used Cuspera to assess how well Blackbaud Raiser's Edge NXT® solved their CRM needs. Cuspera uses 4459 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
Blackbaud Raiser's Edge NXT® testimonial

Joe Elmore

CEO

Charleston Animal Society

Blackbaud is always there for us. Wow–the things we’ve achieved together! Testimonial By Joe Elmore
Blackbaud Raiser's Edge NXT® testimonial

Kirk Zuercher

Director of Development

China Outreach Ministries

“Blackbaud software solutions have enabled COM to build and maintain mutually beneficial relationships with our donors in ways we never thought possible. Testimonial By Kirk Zuercher
Blackbaud Raiser's Edge NXT® testimonial

Abi Hallas

Fundraising Support Coordinator

St Ann’s Hospice

Raiser’s Edge NXT is such an easy to use and intuitive CRM, which makes it really simple for new starters to get up and running on the system Testimonial By Abi Hallas
CUSTOMERS TESTIMONIALS
Blackbaud Raiser's Edge NXT® testimonial

Joe Elmore

CEO

Charleston Animal Society

Blackbaud is always there for us. Wow–the things we’ve achieved together! Testimonial By Joe Elmore
Blackbaud Raiser's Edge NXT® testimonial

Kirk Zuercher

Director of Development

China Outreach Ministries

“Blackbaud software solutions have enabled COM to build and maintain mutually beneficial relationships with our donors in ways we never thought possible. Testimonial By Kirk Zuercher
Blackbaud Raiser's Edge NXT® testimonial

Abi Hallas

Fundraising Support Coordinator

St Ann’s Hospice

Raiser’s Edge NXT is such an easy to use and intuitive CRM, which makes it really simple for new starters to get up and running on the system Testimonial By Abi Hallas
 

Blackbaud Announces New Measures to Support Customers and Global Community in Response to COVID-19 Pandemic

Blackbaud introduces new initiatives to aid customers and the global community during the COVID-19 pandemic, focusing on enhanced support and resources.

Read on →
 

Blackbaud Announces Powerful Customer Outcomes

Blackbaud highlights significant customer outcomes, showcasing the impact of its AI-powered solutions in the social impact sector. Customers report time savings, increased fundraising, and improved e...ngagement. Blackbaud's solutions enhance efficiency and connectivity, enabling nonprofits to accelerate their missions and create more impact.

Read on →
 

QIMR Berghofer Medical Research Institute - Medical Research - Large

Brisbane, Australia

Blackbaud’s Raiser’s Edge NXT helped QIMR Berghofer Medical Research Institute streamline fundraising. With Managed Services and Advisory+, they automated donor data, improved workflows, and broke do...wn silos between teams. The institute saw a 25% increase in tax appeal responses and reduced receipt turnaround to 48 hours. Staff gained more time for strategic work and improved donor engagement. Automation and expert support made fundraising easier and more accurate.

 

University of Maryland - Education - Very Large

College Park, USA

University of Maryland used Blackbaud to improve fundraising operations. Before, they lacked a sophisticated tool and could not easily access key metrics. With Blackbaud, they became more strategic i...n their fundraising. They saw a 31% increase in annual fundraising. The software made their data more accessible and helped them plan better.

 

Western Carolina University - Education - Large

Cullowhee, USA

Blackbaud Guided Fundraising helped Western Carolina University double its annual giving revenue year over year. The university empowered student fundraisers with a modern, easy-to-use platform. Emai...l open rates rose by 50% across campaigns. Donor capture rates through phone programs increased by 20%. The team also used the tool for alumni outreach, event invitations, and parent engagement.

 

Western University - Education - Large

London, Canada

Western University used Blackbaud Luminate Online and Blackbaud CRM to boost digital marketing and fundraising. The University Advancement team now sends 8 million emails and manages 300 events each ...year. Their database holds over 650,000 alumni and donor records. The team exceeded annual fundraising goals and improved alumni engagement. Staff found the tools easy to use and support was responsive.

Frequently Asked Questions (FAQ)

What buyers ask before choosing Blackbaud Raiser's Edge NXT®

What is Blackbaud Raiser's Edge NXT®?

Blackbaud Raiser's Edge NXT is an integrated, cloud-based fundraising and relationship management solution for nonprofits. It helps to increase sales and revenue and acquire customers.

Raiser's Edge NXT provides tools to streamline various activities of a nonprofit organization and provide a single view of entire business activities.

Its features that help to drive fundraising efforts include identifying true growth opportunities to reach more supporters by inspiring and motivating them, spending more time focusing on missions by streamlining data, reporting, and administrative processes.

What is Blackbaud Raiser's Edge NXT® used for?

Blackbaud Raiser's Edge NXT® is a CRM Software mainly used by its customers to Scale Best Practices and Acquire Customers by Engagement Management, Social Media Analytics and Onboarding .

What are the top features of Blackbaud Raiser's Edge NXT®?

Recording, Dashboard and Personalization are some of the top features of Blackbaud Raiser's Edge NXT®.

Who uses Blackbaud Raiser's Edge NXT®?

Blackbaud Raiser's Edge NXT® is used by Non-Profit Organization Management, Education and Hospital & Health Care among other industries.

What are Blackbaud Raiser's Edge NXT® alternatives?

Less Annoying CRM, Teamgate CRM, Monday Sales CRM and OnePageCRM are popular alternatives for Blackbaud Raiser's Edge NXT®.

Where is Blackbaud Raiser's Edge NXT® located?

Blackbaud Raiser's Edge NXT® is headquartered at 65 Fairchild Street, Charleston, SC 29492.
lightning

Peers used Blackbaud Raiser's Edge NXT® for engagement management and social media analytics

Blackbaud Raiser's Edge NXT® Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.64/5 ★

Read Reviews (7)
Analytics

4.48/5 ★

Read Reviews (198)
Custom Reports

3.86/5 ★

Read Reviews (835)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.64/5 ★

Read Reviews (7)
Analytics

4.48/5 ★

Read Reviews (198)
Custom Reports

3.86/5 ★

Read Reviews (835)

Software Failure Risk Guidance

?

for Blackbaud Raiser's Edge NXT®

Overall Risk Meter

Low Medium High

Top Failure Risks for Blackbaud Raiser's Edge NXT®

Blackbaud, Inc. News

Product

Blackbaud Reinforces Its Responsible AI Approach With Independent Certifications

Blackbaud has achieved two RAISE Pathway certifications from the Responsible AI Institute, validating its responsible AI governance practices. The Generative AI Foundation Badge and the Responsible AI Foundation Badge confirm Blackbaud's adherence to global standards, including NIST and ISO/IEC, ensuring trust in its AI-powered solutions for social impact organizations.

Product

BLKB - Blackbaud Inc News

Blackbaud has enhanced its Raiser's Edge NXT platform by integrating with Microsoft 365 Copilot, increasing flexibility in accessing fundraising intelligence. This integration aims to optimize fundraising operations by leveraging AI capabilities within the Microsoft 365 environment.

Product

Blackbaud Increases Flexibility to Access Fundraising Intelligence as Raiser's Edge NXT® Integrates with Microsoft 365 Copilot

Blackbaud has integrated its Raiser's Edge NXT with Microsoft 365 Copilot, enhancing access to fundraising intelligence for users. This integration allows nonprofit professionals to use natural-language prompts to retrieve insights directly within Microsoft 365 applications, streamlining workflows and decision-making processes. The integration underscores Blackbaud's commitment to providing AI-powered solutions for social impact organizations.

Executive

Blackbaud appoints Anthony W. Boor to Board while ...

Blackbaud has appointed Anthony W. Boor to its Board as a Class A director. He will also continue his role as Executive Vice President of Corporate Development and Strategy. The appointment was effective as of August 5, 2026.

Blackbaud, Inc. Profile

Company Name

Blackbaud, Inc.

Company Website

https://www.blackbaud.com/

Year Founded

1981

HQ Location

65 Fairchild Street, Charleston, SC 29492

Employees

1001-5000

Social

Financials

IPO