Customer stories

Product Business Settings

Blackbaud Raiser's Edge NXT® is popular in Non-Profit Organization Management, Education, and Hospital & Health Care industries and is widely used by Mid Market, Small Business, and Enterprise.

Blackbaud Raiser's Edge NXT® Product Overview

Blackbaud Raiser’s Edge NXT helps nonprofits find new supporters and optimize existing donor relationships with user-friendly tools. Fundraising efforts are enhanced and streamlined.

How satisfied the customers are with Blackbaud Raiser's Edge NXT® use-cases

Reviews

"Headwaters Foundation for Justice could launch two back-to-back rapid-response funds only because we had the systems and infrastructure to support the increase of donations and community grants." - Julie Remmelts
"Raiser’s Edge NXT is such an easy to use and intuitive CRM, which makes it really simple for new starters to get up and running on the system" - Abi Hallas

Blackbaud Raiser's Edge NXT® Customer Insights, Testimonials and Case Studies

What makes Blackbaud Raiser's Edge NXT® ideal for Engagement Management?

How can Blackbaud Raiser's Edge NXT® enhance your Social Media Analytics process?

How does Blackbaud Raiser's Edge NXT® address your Onboarding Challenges?

What solutions does Blackbaud Raiser's Edge NXT® provide for Event Management?

What Are the key features of Blackbaud Raiser's Edge NXT® for Lead Management?

What is Blackbaud Raiser's Edge NXT®?

Blackbaud Raiser's Edge NXT is an integrated, cloud-based fundraising and relationship management solution for nonprofits. It helps to increase sales and revenue and acquire customers.

Raiser's Edge NXT provides tools to streamline various activities of a nonprofit organization and provide a single view of entire business activities.

Its features that help to drive fundraising efforts include identifying true growth opportunities to reach more supporters by inspiring and motivating them, spending more time focusing on missions by streamlining data, reporting, and administrative processes.

What is Blackbaud Raiser's Edge NXT® used for?

Blackbaud Raiser's Edge NXT® is a CRM Software mainly used by its customers to Scale Best Practices and Acquire Customers by Engagement Management, Social Media Analytics and Onboarding .

What are the top features of Blackbaud Raiser's Edge NXT®?

Recording, Dashboard and Personalization are some of the top features of Blackbaud Raiser's Edge NXT®.

Who uses Blackbaud Raiser's Edge NXT®?

Blackbaud Raiser's Edge NXT® is used by Non-Profit Organization Management, Education and Hospital & Health Care among other industries.

What are Blackbaud Raiser's Edge NXT® alternatives?

Less Annoying CRM, Teamgate CRM, Monday Sales CRM and OnePageCRM are popular alternatives for Blackbaud Raiser's Edge NXT®.

Where is Blackbaud Raiser's Edge NXT® located?

Blackbaud Raiser's Edge NXT® is headquartered at 65 Fairchild Street, Charleston, SC 29492.

11 buyers and buying teams have used Cuspera to assess how well Blackbaud Raiser's Edge NXT® solved their CRM needs. Cuspera uses 4459 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
Blackbaud Raiser's Edge NXT® testimonial

Julie Remmelts

Vice President of Operations

Headwaters Foundation for Justice
Headwaters Foundation for Justice could launch two back-to-back rapid-response funds only because we had the systems and infrastructure to support the increase of donations and community grants. Testimonial By Julie Remmelts
Blackbaud Raiser's Edge NXT® testimonial

Abi Hallas

Fundraising Support Coordinator

St Ann’s Hospice
Raiser’s Edge NXT is such an easy to use and intuitive CRM, which makes it really simple for new starters to get up and running on the system Testimonial By Abi Hallas
Blackbaud Raiser's Edge NXT® testimonial

Mark Stevens

Head of Fundraising

Wales Air Ambulance
We launched a campaign on JustGiving, which integrated with both Strava and Raiser’s Edge NXT, and it was incredible to do all reporting from one place Testimonial By Mark Stevens
CUSTOMERS TESTIMONIALS
Blackbaud Raiser's Edge NXT® testimonial

Julie Remmelts

Vice President of Operations

Headwaters Foundation for Justice
Headwaters Foundation for Justice could launch two back-to-back rapid-response funds only because we had the systems and infrastructure to support the increase of donations and community grants. Testimonial By Julie Remmelts
Blackbaud Raiser's Edge NXT® testimonial

Abi Hallas

Fundraising Support Coordinator

St Ann’s Hospice
Raiser’s Edge NXT is such an easy to use and intuitive CRM, which makes it really simple for new starters to get up and running on the system Testimonial By Abi Hallas
Blackbaud Raiser's Edge NXT® testimonial

Mark Stevens

Head of Fundraising

Wales Air Ambulance
We launched a campaign on JustGiving, which integrated with both Strava and Raiser’s Edge NXT, and it was incredible to do all reporting from one place Testimonial By Mark Stevens
 

Blackbaud Announces Powerful Customer Outcomes

Blackbaud highlights significant customer outcomes, showcasing the impact of its AI-powered solutions in the social impact sector. Customers report time savings, increased fundraising, and improved e...ngagement. Blackbaud's solutions enhance efficiency and connectivity, enabling nonprofits to accelerate their missions and create more impact.

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Cancer Research Society - Nonprofit Organization Management

Blackbaud TeamRaiser helped Cancer Research Society grow annual fundraising by 941%. The Challenge Against Cancer program uses TeamRaiser for peer-to-peer fundraising events. Participants create cust...om pages, share stories, and track progress. TeamRaiser tools boost engagement and make fundraising easy. Real-time analytics and outreach features help maximize donations and build community.

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Georgian College - Education

Blackbaud Raiser’s Edge NXT with Prospect Insights helped Georgian College improve alumni engagement and fundraising. The college used AI-powered analytics to quickly identify the top 700 major givin...g prospects. This made it easier to focus on donors with the highest likelihood to give. The tool helped staff save time and use resources better. Georgian College now targets the right people for events and fundraising, supporting its skilled trades campaign.

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Gonzaga College High School - Education

Blackbaud’s Total School Solution helped Gonzaga College High School connect its school community. The school used cloud-based tools for records, tuition, enrollment, fundraising, and finance. Gonzag...a saw more families apply, revenue growth, and fewer late payments. Moving summer packets online saved over $20,000 and two days of staff time. The school tailored tuition discounts to fit each family’s needs.

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Hebron Christian Academy - Education - Large

Blackbaud Billing Management helped Hebron Christian Academy streamline tuition and billing. The school needed a solution for its new continuous enrollment model. Blackbaud Billing Management integra...ted with their existing systems. The school fully implemented the platform in four months. 93% of households set up accounts and payments in the first few weeks. Staff and families now enjoy a simpler, more efficient billing process.

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University of Georgia - Education

Blackbaud Predictive Analytics helped the University of Georgia improve annual giving campaigns. The university used predictive analytics scores to refine donor segmentation and target lists. They re...duced the audience size for a year-end appeal by over 50%. The response rate more than doubled, and ROI increased by 19%. Direct mail efforts led to a 910% increase in Presidents Club donors year-over-year.

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lightning

Peers used Blackbaud Raiser's Edge NXT® for engagement management and social media analytics

Blackbaud Raiser's Edge NXT® Competitors

Blackbaud Raiser's Edge NXT® Features

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  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.64/5 ★

Read Reviews (7)
Analytics

4.48/5 ★

Read Reviews (198)
Custom Reports

3.86/5 ★

Read Reviews (835)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.64/5 ★

Read Reviews (7)
Analytics

4.48/5 ★

Read Reviews (198)
Custom Reports

3.86/5 ★

Read Reviews (835)

Software Failure Risk Guidance

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for Blackbaud Raiser's Edge NXT®

Overall Risk Meter

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Top Failure Risks for Blackbaud Raiser's Edge NXT®

Blackbaud, Inc. News

Product
 

Blackbaud Expands AI Innovation to Boost Social Impact Outcomes

Blackbaud expands its AI capabilities to enhance social impact outcomes, showcasing customer successes such as a 96% employee engagement rate via the YourCause CSRconnect platform and a 44% fundraising increase with Raiser's Edge NXT. The company partners with Anthropic to introduce a new AI experience and projects 2026 GAAP revenue between $1.173 billion and $1.179 billion.

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Executive
 

LaCour To Head Blackbaud Giving Fund

Catherine LaCour has been appointed CEO and executive director of The Blackbaud Giving Fund, succeeding Matt Nash. LaCour, formerly Blackbaud's chief marketing officer, will lead the Fund's strategy and partnerships, focusing on enhancing transparency and efficiency in charitable giving. Her extensive experience in philanthropy and technology positions her to expand the Fund's impact within the social impact ecosystem.

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Executive
 

The Blackbaud Giving Fund Appoints Catherine LaCour as Chief Executive ...

Catherine LaCour has been appointed CEO and executive director of The Blackbaud Giving Fund, succeeding Matt Nash. LaCour will lead the Fund's strategy and partnerships, enhancing its role in facilitating charitable giving. Her extensive experience in philanthropy and technology positions her to drive growth and innovation in nonprofit engagement.

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Financial
 

Blackbaud Reports Operating Margin Of 16.9%

Blackbaud reported a GAAP operating margin of 16.9% for 2025, with total revenue of $1.1 billion, reflecting a 2.3% decline due to the divestiture of EVERFI. Non-GAAP organic revenue increased by 5.5%. The company achieved the Rule of 40 metric ahead of schedule, indicating strong financial health. Projections for 2026 include GAAP revenue between $1.173 billion and $1.179 billion.

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Blackbaud, Inc. Profile

Company Name

Blackbaud, Inc.

Company Website

https://www.blackbaud.com/

Year Founded

1981

HQ Location

65 Fairchild Street, Charleston, SC 29492

Employees

1001-5000

Social

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Financials

IPO