BlueFolder Overview

BlueFolder streamlines field service management with features that cater to real-world applications. Businesses can efficiently track work orders and manage service dispatch, ensuring timely scheduling and asset management. The software enhances technician productivity through an intuitive interface, allowing teams to focus on delivering quality service. Customer satisfaction is boosted with features like notifications and a customer portal, providing transparency and engagement. Billing processes are accelerated, helping companies receive payments faster and support business growth. BlueFolder is trusted across various industries for its practical solutions that address common field service challenges.

Use Cases

Customers recommend Contract Management, Engagement Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using BlueFolder.

Other use cases:

  • Contact List Management
  • Digital Signature
  • Order Management
  • Billing And Invoice Management
  • Call Recording
  • Sending & Publishing Communications
  • Workflow Management
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Acquire Customers are the most popular business priorities that customers and associates have achieved using BlueFolder.

Other priorities:

  • Enhance Customer Relationships
  • Scale Best Practices
  • Increase Sales & Revenue
  • Improve Brand Engagement
See all business priorities See less business priorities

BlueFolder Use-Cases and Business Priorities: Customer Satisfaction Data

BlueFolder works with different mediums / channels such as E-Mail. Phone Calls. Offline etc.

BlueFolder's features include Recording, Alerts: Popups & Notifications, Dashboard, etc. and BlueFolder support capabilities include Phone Support, 24/7 Support, Chat Support, etc. also BlueFolder analytics capabilities include Custom Reports, and Analytics.

Reviews

"...They have access to their client's contact information, locations, and also notes about each client's individual needs...." Peer review by Buckley Fricker

BlueFolder, GorillaDesk, MobiWork Field Service Software, GoSpotCheck, FieldEZ, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

BlueFolder offers simplified field service management software for work order tracking, service dispatch, scheduling, asset management, and billing. Efficient operations and streamlined processes are ensured.

Popular Business Setting

for BlueFolder

Top Industries

  • Information Technology and Services
  • Consumer Services
  • Management Consulting

Popular in

  • Small Business
  • Enterprise
  • Mid Market

BlueFolder is popular in Information Technology And Services, Consumer Services, and Management Consulting and is widely used by Small Business, Enterprise, and Mid Market.

Comprehensive Insights on BlueFolder Use Cases

How does BlueFolder facilitate Contract Management?

How does BlueFolder address your Engagement Management Challenges?

What makes BlueFolder ideal for Helpdesk Management?

How does BlueFolder facilitate Contact List Management?

13+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well BlueFolder solved their Field Service Management needs. Cuspera uses 792 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

Case Studies

Medical Devices

CASE STUDY Marquis Medical

BlueFolder helped Marquis Medical, a PET/CT sales and service company, manage field service operations. Marquis Medical needed to move away from spreadsheets and email to a connected system. With Blu...eFolder, they increased monthly billable revenue by 25%. The team improved communication, reduced travel costs, and sent bills faster. BlueFolder made it easier for Marquis Medical to track jobs, expenses, and resources.

Read more →
Information Technology and Services

CASE STUDY ProBleu

BlueFolder helped ProBleu, a managed IT service provider, improve ticket management and client communication. ProBleu replaced their costly, in-house ticketing system with BlueFolder's web-based plat...form. The new system made it easy for clients to open tickets and track job status. ProBleu captured more billable work and increased billing by 60% in the first three months. The team now has better data, accountability, and a clear audit trail.

Read more →
Health, Wellness and Fitness

CASE STUDY HydroWorx

BlueFolder helped HydroWorx, a maker of therapy and aquatic conditioning pools, improve service and boost revenue. HydroWorx used BlueFolder to centralize customer and contract information. This redu...ced status check calls by 80%. Technicians and sales reps now access real-time data from anywhere. The time to find service contracts dropped from 10 minutes to less than one minute. HydroWorx increased maintenance contract renewals and improved customer service.

Read more →
Manufacturing

CASE STUDY Gosiger Automation

BlueFolder's field service management software helped Gosiger Automation improve scheduling, time management, and labor cost tracking. Before BlueFolder, the team struggled with scattered information... and no real-time project cost insight. After implementation, all tasks, hour logs, and customer history were centralized. Team members now access project records easily, improving collaboration and bid accuracy. Four months after installation, Gosiger Automation saw better company management and faster access to information.

Read more →

CASE STUDY Sparkle Services

BlueFolder helped Sparkle Services, a facilities maintenance company, manage work orders, customer history, and contracts. Sparkle needed a solution to handle both recurring and spontaneous jobs as t...hey expanded services. BlueFolder's field service software made scheduling and tracking easy. The company saw a 300% increase in annual revenue after using BlueFolder. Customers also liked the customer portal for tracking service history and contracts.

Read more →

CASE STUDY Industrial5

BlueFolder helped Industrial5, an engineering consulting firm, manage work orders and improve productivity. The company needed a simple tool to track jobs, contracts, and customer interactions. With ...BlueFolder, they quickly set up their business, integrated with QuickBooks, and used features like contract management and email integration. The team became more efficient and disciplined, making it easier to expand to government contracts. Customers now have better visibility and are more satisfied with the service.

Read more →

Frequently Asked Questions(FAQ)

for BlueFolder

What is BlueFolder used for?

BlueFolder is a Field Service Management Software mainly used by its customers to Improve Internal Communications and Acquire Customers by Contract Management, Engagement Management and Helpdesk Management .

What are the top features of BlueFolder?

Recording, Alerts: popups & Notifications and Dashboard are some of the top features of BlueFolder.

Who uses BlueFolder?

BlueFolder is used by Information Technology And Services, Consumer Services and Management Consulting among other industries.

What are BlueFolder alternatives?

GorillaDesk, MobiWork Field Service Software, GoSpotCheck and FieldEZ are popular alternatives for BlueFolder.

Where is BlueFolder located?

BlueFolder is headquartered at 7222 Commerce Center Drive, Suite 110, Colorado Springs, CO 80919, US.
lightning

Peers used BlueFolder for contract management and engagement management

BlueFolder Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Custom Reports

4.33/5 ★

Read Reviews (83)
Analytics

3.77/5 ★

Read Reviews (8)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Custom Reports

4.33/5 ★

Read Reviews (83)
Analytics

3.77/5 ★

Read Reviews (8)

Software Failure Risk Guidance

?

for BlueFolder

Overall Risk Meter

Low Medium High

Top Failure Risks for BlueFolder

BlueFolder, Inc. Profile

Company Name

BlueFolder, Inc.

Company Website

//bluefolder.com

HQ Location

7222 Commerce Center Drive, Suite 110, Colorado Springs, CO 80919, US

Employees

01-10

Social

Facebook Linkedin Twitter

Financials

PRIVATE