BuddyCRM Overview
BuddyCRM caters specifically to the construction, engineering, manufacturing, and wholesaler sectors, offering a tailored CRM solution that enhances sales, marketing, and support team operations. It features an AI Sales Coach, which serves as a virtual assistant to guide sales strategies and improve deal closure rates. The software is customizable to meet unique business needs and integrates seamlessly with existing tools, ensuring uninterrupted workflow. Notably, BuddyCRM provides 24/7 access to data, allowing teams to manage bids, automate administrative tasks, and maintain complete visibility over business operations. This CRM is trusted by industry leaders for its sector-specific capabilities and comprehensive support.
Use Cases
Customers recommend Contact List Management, Proposal & Quote Management, Campaign Management, as the business use cases that they have been most satisfied with while using BuddyCRM.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using BuddyCRM.
BuddyCRM Use-Cases and Business Priorities: Customer Satisfaction Data
BuddyCRM works with different mediums / channels such as E-Mail. Phone Calls. Offline etc.
BuddyCRM's features include Dashboard, and Recording. and BuddyCRM support capabilities include 24/7 Support, Phone Support, AI Powered, etc. also BuddyCRM analytics capabilities include Custom Reports, and Analytics.
Reviews
"I frequently find that I have to call some contacts repeatedly before I’m put through to the key contact or have a worthwhile conversation. BuddyCRM sends me useful little reminders so that I don’t miss any leads in my pipeline. I would be lost with...out it helping me manage the sheer volume of leads I have on the go." - Kelltontech
BuddyCRM, SalesNOW, Zibster, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
BuddyCRM is specialized UK CRM software designed for sales, marketing, and support teams. It caters to construction, engineering, manufacturing, and wholesaler companies.
Comprehensive Insights on BuddyCRM Use Cases
How efficiently Does BuddyCRM manage your Contact List Management?
How does BuddyCRM address your Proposal & Quote Management Challenges?
What benefits does BuddyCRM offer for Campaign Management?
How does BuddyCRM address your Engagement Management Challenges?
13+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well BuddyCRM solved their CRM needs. Cuspera uses 271 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
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I frequently find that I have to call some contacts repeatedly before I’m put through to the key contact or have a worthwhile conversation. BuddyCRM sends me useful little reminders so that I don’t miss any leads in my pipeline. I would be lost without it helping me manage the sheer volume of leads... I have on the go. |
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Having initially used Buddy ten years ago when employed, I was swift to return to the team when I set up my own company and needed to implement a CRM within my clients’ organisations. I have now implemented Buddy with two clients over the past 12 months and have had my positive impression reinforce...d. In one instance, in particular, the implementation was not straightforward. We had a bespoke need for a very unique set-up but Philip, Adam and the team took time to really understand the need and the business, allowing them to design the system so that it worked for us. The response times and level of service have been excellent and whenever we have been stuck, they have found a solution. The pricing is very competitive and the service is excellent – superb value for money. |
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Our Sales Order Processing (ERP), Stock Control and Accounts packages are all automatically synchronised with BuddyCRM, so our sales team can view all customer information in one place. Knowledge is power, and we have seen our customer retention and performance levels increase significantly. Testimonial By Gemma T |
| CUSTOMERS | TESTIMONIALS |
|---|---|
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Marketing Manager Kelltontech |
I frequently find that I have to call some contacts repeatedly before I’m put through to the key contact or have a worthwhile conversation. BuddyCRM sends me useful little reminders so that I don’t miss any leads in my pipeline. I would be lost without it helping me manage the sheer volume of leads... I have on the go. |
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Johnathan C Owner The Marketing Train |
Having initially used Buddy ten years ago when employed, I was swift to return to the team when I set up my own company and needed to implement a CRM within my clients’ organisations. I have now implemented Buddy with two clients over the past 12 months and have had my positive impression reinforce...d. In one instance, in particular, the implementation was not straightforward. We had a bespoke need for a very unique set-up but Philip, Adam and the team took time to really understand the need and the business, allowing them to design the system so that it worked for us. The response times and level of service have been excellent and whenever we have been stuck, they have found a solution. The pricing is very competitive and the service is excellent – superb value for money. |
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Gemma T MKG Foods |
Our Sales Order Processing (ERP), Stock Control and Accounts packages are all automatically synchronised with BuddyCRM, so our sales team can view all customer information in one place. Knowledge is power, and we have seen our customer retention and performance levels increase significantly. Testimonial By Gemma T |
Case Studies
CASE STUDY Monk Conveyors
CASE STUDY The Marketing Train
CASE STUDY LTS
CASE STUDY MKG Foods
CASE STUDY VenuIQ
CASE STUDY Outshine
Video
Google Maps integration BuddyCRM
Peers used BuddyCRM for contact list management and proposal & quote management
BuddyCRM Competitors
BuddyCRM Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (47) |
| Analytics | Read Reviews (5) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (47) |
| Analytics | Read Reviews (5) |
Software Failure Risk Guidance
?for BuddyCRM
Overall Risk Meter
Top Failure Risks for BuddyCRM
BuddyCRM Ltd. News
MS87 Release Notes
BuddyCRM has released the MS87 update, introducing enhanced quote traffic lights in its Quote module. Users can now configure up to ten custom profitability bands with selectable colors, improving deal visibility. The release also adds advanced signup form customization, allowing greater control over form styling for CRM users in construction, engineering, manufacturing, and wholesale sectors.
MS86 Release Notes
BuddyCRM has released MS86, introducing a new Emails tab for leads and accounts that separates maildropped emails from the activity feed. This update significantly improves performance and load times by initially loading 30 emails and using lazy loading for additional messages.
Milestone Release 84
BuddyCRM has released Milestone 84, focusing on mobile optimizations to improve usability, including enhancements to the search bar and layout improvements for various account modules.
Milestone Release 83
BuddyCRM's Milestone Release 83 introduces new features, including the ability to upload documents directly within an Opportunity, enhancing document management and relationship tracking for sales opportunities.
BuddyCRM Ltd. Profile
Company Name
BuddyCRM Ltd.
Company Website
http://buddycrm.comHQ Location
Charter House, Sandford Street, Lichfield, West Midlands WS13 6QA, GB
Employees
11-50
Social
Financials
PRIVATE
