BuddyCRM Overview
BuddyCRM is specialized UK CRM software designed for sales, marketing, and support teams. It caters to construction, engineering, manufacturing, and wholesaler companies.
Use Cases
Customers recommend Contact List Management, Proposal & Quote Management, Campaign Management, as the business use cases that they have been most satisfied with while using BuddyCRM.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using BuddyCRM.
BuddyCRM Use-Cases and Business Priorities: Customer Satisfaction Data
BuddyCRM works with different mediums / channels such as E-Mail. Phone Calls. Offline etc.
BuddyCRM's features include Dashboard, and Recording. and BuddyCRM support capabilities include 24/7 Support, Phone Support, AI Powered, etc. also BuddyCRM analytics capabilities include Custom Reports, and Analytics.
Reviews
"Having initially used Buddy ten years ago when employed, I was swift to return to the team when I set up my own company and needed to implement a CRM within my clients’ organisations. I have now implemented Buddy with two clients over the past 12 mo...nths and have had my positive impression reinforced. In one instance, in particular, the implementation was not straightforward. We had a bespoke need for a very unique set-up but Philip, Adam and the team took time to really understand the need and the business, allowing them to design the system so that it worked for us. The response times and level of service have been excellent and whenever we have been stuck, they have found a solution. The pricing is very competitive and the service is excellent – superb value for money." - Johnathan C
BuddyCRM, Zibster, SalesNOW, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Comprehensive Insights on BuddyCRM Use Cases
How does BuddyCRM facilitate Contact List Management?
What Are the key features of BuddyCRM for Proposal & Quote Management?
How does BuddyCRM facilitate Campaign Management?
How can BuddyCRM enhance your Engagement Management process?
13+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well BuddyCRM solved their CRM needs. Cuspera uses 271 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
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Having initially used Buddy ten years ago when employed, I was swift to return to the team when I set up my own company and needed to implement a CRM within my clients’ organisations. I have now implemented Buddy with two clients over the past 12 months and have had my positive impression reinforce...d. In one instance, in particular, the implementation was not straightforward. We had a bespoke need for a very unique set-up but Philip, Adam and the team took time to really understand the need and the business, allowing them to design the system so that it worked for us. The response times and level of service have been excellent and whenever we have been stuck, they have found a solution. The pricing is very competitive and the service is excellent – superb value for money. |
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Our Sales Order Processing (ERP), Stock Control and Accounts packages are all automatically synchronised with BuddyCRM, so our sales team can view all customer information in one place. Knowledge is power, and we have seen our customer retention and performance levels increase significantly. Testimonial By Gemma T |
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I frequently find that I have to call some contacts repeatedly before I’m put through to the key contact or have a worthwhile conversation. BuddyCRM sends me useful little reminders so that I don’t miss any leads in my pipeline. I would be lost without it helping me manage the sheer volume of leads... I have on the go. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Johnathan C Owner The Marketing Train |
Having initially used Buddy ten years ago when employed, I was swift to return to the team when I set up my own company and needed to implement a CRM within my clients’ organisations. I have now implemented Buddy with two clients over the past 12 months and have had my positive impression reinforce...d. In one instance, in particular, the implementation was not straightforward. We had a bespoke need for a very unique set-up but Philip, Adam and the team took time to really understand the need and the business, allowing them to design the system so that it worked for us. The response times and level of service have been excellent and whenever we have been stuck, they have found a solution. The pricing is very competitive and the service is excellent – superb value for money. |
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Gemma T MKG Foods |
Our Sales Order Processing (ERP), Stock Control and Accounts packages are all automatically synchronised with BuddyCRM, so our sales team can view all customer information in one place. Knowledge is power, and we have seen our customer retention and performance levels increase significantly. Testimonial By Gemma T |
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Marketing Manager Kelltontech |
I frequently find that I have to call some contacts repeatedly before I’m put through to the key contact or have a worthwhile conversation. BuddyCRM sends me useful little reminders so that I don’t miss any leads in my pipeline. I would be lost without it helping me manage the sheer volume of leads... I have on the go. |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
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NA |
CASE STUDY THE INSTITUTE OF DIRECTORS (IOD)Read More |
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Non-Profit Organization Management
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Non-Profit Organization Management |
CASE STUDY Institute of DirectorsRead More |
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NA |
CASE STUDY 59ClubRead More |
Video
Google Maps integration BuddyCRM
Peers used BuddyCRM for contact list management and proposal & quote management
BuddyCRM Competitors
BuddyCRM Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (47) |
| Analytics | Read Reviews (5) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (47) |
| Analytics | Read Reviews (5) |
Software Failure Risk Guidance
?for BuddyCRM
Overall Risk Meter
Top Failure Risks for BuddyCRM
BuddyCRM News
Milestone Release 83
BuddyCRM's Milestone Release 83 introduces new features, including uploading documents directly within an Opportunity and adding URL custom fields, enhancing document management and customization capabilities.
Milestone Release 82
BuddyCRM announces enhancements in Milestone Release 82, improving workflows with time-dependent features for scheduled reports, enhancing efficiency and customization.
Milestone Release 81
BuddyCRM's Milestone Release 81 introduces linking cases with opportunities, enhancing CRM functionality for managing follow-on cases and delivery processes.
BuddyCRM Feeds
Milestone Release 81
BuddyCRM's Milestone Release 81 introduces linking multiple cases with opportunities, enhancing CRM functionality for better sales management.
Milestone Release 80
Milestone 80 is a powerful new feature release introducing significant enhancements to the BuddyCRM workflow automation capabilities.ÂÂ
The post Milestone Release 80 appeared first on BuddyCRM.
CRM at a Glance: Main Types and Delivery Models
Explore the diverse world of CRM systems, including types and delivery models, to help you choose the best CRM solution for your business.
The post CRM at a Glance: Main Types and Delivery Models appeared first on BuddyCRM.
BuddyCRM Profile
Company Name
BuddyCRM
Company Website
http://buddycrm.comHQ Location
Charter House, Sandford Street, Lichfield, West Midlands WS13 6QA, GB
Employees
11-50
Social
Financials
PRIVATE
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