bxp software Overview

bxp Software offers a cloud-based CRM solution that emphasizes personalization and adaptability to unique business challenges. The platform provides tools to enhance customer relationship management, focusing on increasing sales through expert consultation. bxp Software's CRM system supports safe and smart software solutions, tailored to meet specific organizational needs, rather than relying on generic, out-of-the-box options. This approach ensures that businesses can align their CRM strategies with distinct objectives, facilitating more effective customer interactions and data management.

Use Cases

Customers recommend Contact List Management, Onboarding, Helpdesk Management, as the business use cases that they have been most satisfied with while using bxp software.

Other use cases:

  • Lifetime Value Management
  • Relationship Management
  • Lead Management
  • Customise Loyalty Program
  • Promotion Management
  • Contract Management
  • Sales Review & Feedback
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using bxp software.

Other priorities:

  • Improve Efficiency
  • Scale Best Practices
  • Increase Sales & Revenue
  • Improve ROI
See all business priorities See less business priorities

bxp software Use-Cases and Business Priorities: Customer Satisfaction Data

Reviews

"...These modules include contact center management, customer service and support, help desk, and eLearning...." Peer review

Peer review evidence (same sources as the product rating summary)

"...bxp contact centre software provides a range of award-winning CRM, Contact Centre Management, eLearning and Quality Assurance tools aimed at maximising efficiency and profitability for UK & Ireland Call Centres....." Peer review from bxp software
"...The development team at bxp supported us every step of the way from course construction to advice on the right media to deliver different aspects of the learning requirement. ..." bxp software
"...These modules include contact center management, customer service and support, help desk, and eLearning...." Peer review

bxp software, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

bxp Software offers cloud CRM solutions for efficient customer relationship management. Contacting their experts can help increase sales.

Popular Business Setting

for bxp software

Top Industries

  • Non-Profit Organization Management
  • Hospitality

Popular in

  • Small Business
  • Mid Market

bxp software is popular in Non-Profit Organization Management, and Hospitality, and is widely used by Small Business, and Mid Market,

bxp software Customer wins, Customer success stories, Case studies

How can bxp software optimize your Contact List Management Workflow?

How does bxp software facilitate Onboarding?

What makes bxp software ideal for Lifetime Value Management?

11 buyers and buying teams have used Cuspera to assess how well bxp software solved their CRM needs. Cuspera uses 144 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

 

Ladbrokes - Gambling & Casinos - Large

London, UK

Ladbrokes worked with bxp software to build custom training courses. The bxp team helped design the courses and advised on the best media for each learning need. Ladbrokes received support throughout... the project. The partnership improved their training delivery process.

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Gift Voucher Shop - Retail - Small

Dublin, Ireland

Gift Voucher Shop uses bxp software to meet unique business needs. The team at bxp software helped with setup and training. They created custom solutions for different parts of the company. Customer ...service is fast and helpful. The product is flexible and easy to use. Gift Voucher Shop recommends bxp software as a complete business solution.

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FMI - Small

FMI used bxp software and received excellent support from the team. The customer thanked Chris for his help and praised Philip for being amazing and brilliant. The testimonial highlights the positive... experience with bxp software's customer service. No specific metrics or business outcomes are mentioned.

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Fingal Counselling Services - Non Profit Organization Management - Small

Dublin, Ireland

bxp software created a custom program for Fingal Counselling Services. The project was delivered on a pro-bono basis. This partnership shows how a non-profit and a private company can work together. ...The solution helped Fingal Counselling Services support their community work. The collaboration highlights the value of technology for voluntary groups.

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FEXCO - Financial Services - Large

Killorglin, Ireland

FEXCO used bxp software's mass upload feature to set up 24 new users. The process took less than 10 minutes. The wiki provided clear guidance. All users received the right access quickly. FEXCO prais...ed the feature for its speed and ease of use.

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eir - Telecommunications - Large

Dublin, Ireland

bxp software helped eir solve the problem of evaluating mobile customer value during calls. The new CRM system, called The Retentions Calculator, flags customers at risk and suggests offers based on ...risk and value. Agents now follow a clear, approved process for retention and cost management. The system is easy to use, highly configurable, and has been rolled out across the organization. eir reports measurable save activity and improved agent behavior.

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lightning

Peers used bxp software for contact list management and onboarding

bxp software Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.13/5 ★

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.13/5 ★

Read Reviews (7)

Software Failure Risk Guidance

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for bxp software

Top Failure Risks for bxp software

Business Express Software, Inc. Profile

Company Name

Business Express Software, Inc.

Company Website

https://www.bxpsoftware.com/

HQ Location

48 Western Parkway Business Park, Lower Ballymount Road, Dublin 12

Employees

NA

Social

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Financials

NA