C-Desk Overview
C-Desk is a free, customizable helpdesk solution for organizations. It functions as an intranet system.
Use Cases
Customers recommend Helpdesk Management, Knowledge Management, Event Management, as the business use cases that they have been most satisfied with while using C-Desk.
Business Priorities
Enhance Customer Relationships and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using C-Desk.
C-Desk Use-Cases and Business Priorities: Customer Satisfaction Data
C-Desk works with different mediums / channels such as Promotions. Coupons. Chat etc.
C-Desk's features include Feedback Surveys, and Ticketing. and C-Desk support capabilities include 24/7 Support, Email Support, Chat Support, etc. also C-Desk analytics capabilities include Custom Reports, and Analytics.
Reviews
"...An app like this has to be use in every company, becuase you can do a lot of things with C-Desk, you can manage assets, control the directory and the contacts of your company, ulpoad a photo gallery, have a knowledge base feature and create task and send them by email, all that and much more only in one application for your business. ...." Peer review by Cesar A S., Analista
C-Desk, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for C-Desk
Top Industries
- Information Technology and Services
- Computer & Network Security
- Education
Popular in
- Mid Market
- Enterprise
- Small Business
C-Desk is popular in Information Technology And Services, Computer & Network Security, and Education and is widely used by Mid Market, Enterprise, and Small Business.
Comprehensive Insights on C-Desk Use Cases
What Are the key features of C-Desk for Helpdesk Management?
How efficiently Does C-Desk manage your Knowledge Management?
What benefits does C-Desk offer for Sending & Publishing Communications?
7+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well C-Desk solved their Help Desk needs. Cuspera uses 155 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Peers used C-Desk for helpdesk management and knowledge management
C-Desk Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (14) |
| Analytics | Read Reviews (1) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (14) |
| Analytics | Read Reviews (1) |
Software Failure Risk Guidance
?for C-Desk
Top Failure Risks for C-Desk
C-Desk Profile
Company Name
C-Desk
Company Website
http://www.cdesk.in/HQ Location
L 401, Tex center, Near Narayan Plaza,, Chandivili, Off Saki Vihar Road, Andheri (E), Mumbai - 400 072.
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