C-Desk Overview

C-Desk is a free, customizable helpdesk solution for organizations. It functions as an intranet system.

Use Cases

Customers recommend Helpdesk Management, Knowledge Management, Event Management, as the business use cases that they have been most satisfied with while using C-Desk.

Other use cases:

  • Sending & Publishing Communications
  • Meeting Management
  • Engagement Management
  • Discount Management
  • Customer Feedback Management
  • Advertisement
  • Competitive Intelligence
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using C-Desk.

Other priorities:

  • Improve Efficiency
See all business priorities See less business priorities

C-Desk Use-Cases and Business Priorities: Customer Satisfaction Data

C-Desk works with different mediums / channels such as Promotions, Coupons, Chat, etc.

C-Desk's features include Feedback Surveys, and Ticketing.

Reviews

"...This program can be used as a help desk for any department in your organization...." Peer review by Kait H, Resolution Specialist, Internet

C-Desk, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for C-Desk

Top Industries

  • Information Technology and Services
  • Computer & Network Security
  • Education

Popular in

  • Mid Market
  • Enterprise
  • Small Business

C-Desk is popular in Information Technology And Services, Computer & Network Security, and Education and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on C-Desk Use Cases

Why is C-Desk the best choice for Helpdesk Management?

How can C-Desk optimize your Knowledge Management Workflow?

What solutions does C-Desk provide for Sending & Publishing Communications?

7+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well C-Desk solved their Help Desk needs. Cuspera uses 155 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

lightning

Peers used C-Desk for helpdesk management and knowledge management

C-Desk Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.32/5 ★

Read Reviews (14)
Analytics

3.26/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.32/5 ★

Read Reviews (14)
Analytics

3.26/5 ★

Read Reviews (1)

Software Failure Risk Guidance

?

for C-Desk

Top Failure Risks for C-Desk

C-Desk Profile

Company Name

C-Desk

Company Website

http://www.cdesk.in/

HQ Location

L 401, Tex center, Near Narayan Plaza,, Chandivili, Off Saki Vihar Road, Andheri (E), Mumbai - 400 072.