Calabrio Advanced Reporting Overview

Calabrio Advanced Reporting provides a centralized platform for accurate, real-time contact center data and analytics. It enables efficient data collection, rich visualizations, and seamless collaboration for better decision-making.

Use Cases

Customers recommend Competitive Intelligence, Engagement Management, Loyalty Management, as the business use cases that they have been most satisfied with while using Calabrio Advanced Reporting.

Other use cases:

  • Sending & Publishing Communications
  • Collaboration
  • Lead Analytics
  • Social Media Analytics
  • Cross Selling
  • Generation Of New Leads
  • Measuring Customer Satisfaction
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Business Priorities

Enhance Customer Relationships and Improve Efficiency are the most popular business priorities that customers and associates have achieved using Calabrio Advanced Reporting.

Other priorities:

  • Build Brand Awareness
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Calabrio Advanced Reporting Use-Cases and Business Priorities: Customer Satisfaction Data

Calabrio Advanced Reporting works with different mediums / channels such as Omnichannel. and Website.

Calabrio Advanced Reporting's features include Dashboard. and Calabrio Advanced Reporting support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Calabrio Advanced Reporting analytics capabilities include Analytics, and Custom Reports.

Reviews

"Calabrio is designed for people who need to quickly find specific data to get the job done." - Beth Bax

Calabrio Advanced Reporting, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Calabrio Advanced Reporting

Top Industries

  • Hospitality
  • Financial Services
  • Utilities

Popular in

Calabrio Advanced Reporting is popular in Hospitality, Financial Services, and Utilities and is widely used by

Comprehensive Insights on Calabrio Advanced Reporting Use Cases

How can Calabrio Advanced Reporting enhance your Competitive Intelligence process?

How efficiently Does Calabrio Advanced Reporting manage your Engagement Management?

7+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Calabrio Advanced Reporting solved their Contact Center Software needs. Cuspera uses 190 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Calabrio Advanced Reporting testimonial

Beth Bax

Assistant Director, QA

Grand Canyon University

Calabrio is designed for people who need to quickly find specific data to get the job done. Testimonial By Beth Bax
Calabrio Advanced Reporting testimonial

J Ryan Bradley

Business Director

Major U.S. Insurer

Don’t let fear of the unknown drive biz decisions. Real insights come from analytics, not gut instincts Testimonial By J Ryan Bradley
Calabrio Advanced Reporting testimonial

Daniel Acosta

Call Center Applications Analyst

Houston Methodist Hospital

To get the best from your employees, think about the culture that supports them. Testimonial By Daniel Acosta
CUSTOMERS TESTIMONIALS
Calabrio Advanced Reporting testimonial

Beth Bax

Assistant Director, QA

Grand Canyon University

Calabrio is designed for people who need to quickly find specific data to get the job done. Testimonial By Beth Bax
Calabrio Advanced Reporting testimonial

J Ryan Bradley

Business Director

Major U.S. Insurer

Don’t let fear of the unknown drive biz decisions. Real insights come from analytics, not gut instincts Testimonial By J Ryan Bradley
Calabrio Advanced Reporting testimonial

Daniel Acosta

Call Center Applications Analyst

Houston Methodist Hospital

To get the best from your employees, think about the culture that supports them. Testimonial By Daniel Acosta

Case Studies

COMPANY INDUSTRY CASE STUDIES
Calabrio Advanced Reporting case study
Hospitality
Hospitality
Case Study Cygnific

Cygnific gains efficiency by automating reporting with Calabrio Advanced Reporting

Read More
Calabrio Advanced Reporting case study
Hospitality
Hospitality
Case Study Cygnific

Cygnific gains efficiency by automating reporting with Calabrio Advanced Reporting

Read More
Calabrio Advanced Reporting case study
Hospitality
Hospitality
Case Study Cygnific

Cygnific gains efficiency by automating reporting with Calabrio Advanced Reporting

Read More
lightning

Peers used Calabrio Advanced Reporting for competitive intelligence and engagement management

Calabrio Advanced Reporting Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.52/5 ★

Read Reviews (3)
Analytics

4.38/5 ★

Read Reviews (37)
Custom Reports

4.11/5 ★

Read Reviews (53)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.52/5 ★

Read Reviews (3)
Analytics

4.38/5 ★

Read Reviews (37)
Custom Reports

4.11/5 ★

Read Reviews (53)

Software Failure Risk Guidance

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for Calabrio Advanced Reporting

Top Failure Risks for Calabrio Advanced Reporting

Calabrio News

Calabrio Aims to Improve Patient Care, Accessibility and Equity With AI-Driven Solution for Healthcare - Business Wire

Calabrio introduces an AI-driven solution to enhance patient care, accessibility, and equity in healthcare.

04/12/2024 - source

Calabrio and Five9 Join Forces to Modernize Contact Center Operations - Business Wire

Calabrio teams up with Five9 to improve and update contact center operations.

29/07/2024 - source

Calabrio ONE is WFM & Contact Centre Software Leader

Contact centre software user feedback on G2 garners Calabrio five #1 rankings across 83 awarded reports - Calabrio ONE.

16/07/2024 - source

Calabrio Feeds

How Calabrios Acquisition of Wysdom Boosted Customer Success - No Jitter

Calabrio's acquisition of Wysdom enhances customer success by integrating new technology and expertise to improve customer interactions and service.

06/10/2024 - source

Calabrio Announces the Appointment of Dave Rhodes as Chief Executive Officer - Directors Club News

Calabrio has appointed Dave Rhodes as its new Chief Executive Officer.

16/09/2024 - source

Calabrio Profile

Company Name

Calabrio

Company Website

https://www.calabrio.com/

HQ Location

400 N 1st Ave N, Suite 300, Minneapolis, MN 55401, US

Employees

51-100

Social

Financials

M&A