Calibre Overview

HigherGround addresses the challenge of effective employee monitoring with its mission-critical communications solutions. Businesses often face issues with tracking employee performance and ensuring compliance. HigherGround's solutions provide a reliable framework for capturing and analyzing communication data, which is essential for maintaining accountability and operational transparency. This tool is particularly useful in industries where precise communication tracking is vital, such as call centers and emergency services. By leveraging HigherGround, organizations can ensure accurate reporting, improve oversight, and ultimately enhance their operational integrity.

Use Cases

Customers recommend Call Recording, Social Media Analytics, Knowledge Management, as the business use cases that they have been most satisfied with while using Calibre.

Other use cases:

  • Helpdesk Management
  • Sending & Publishing Communications
  • Measuring Customer Satisfaction
  • Competitive Intelligence
  • Coaching
  • Contract Management
  • Conversion Management
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Business Priorities

Improve Efficiency and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Calibre.

Other priorities:

  • Acquire Customers
  • Improve Digital And Social Presence
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Calibre Use-Cases and Business Priorities: Customer Satisfaction Data

Calibre works with different mediums / channels such as Phone Calls.

Calibre's features include Recording, and Personalization. and Calibre support capabilities include 24/7 Support, Email Support, Phone Support, etc. also Calibre analytics capabilities include Custom Reports, and Analytics.

Reviews

"...corresponding server help us manage our digital knowledge in an accessible way that all our users can access...." Peer review by Engineer in Research & Development

Calibre, Rippling, MentorcliQ, Deputy, Berqun, etc., all belong to a category of solutions that help Employee Monitoring. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Calibre is a premier call recording solution that converts interactions and metadata into actionable intelligence. It serves as a comprehensive business improvement tool.

Popular Business Setting

for Calibre

Top Industries

  • Pharmaceuticals
  • Research
  • Non-Profit Organization Management

Popular in

  • Small Business
  • Large Enterprise
  • Mid Market

Calibre is popular in Pharmaceuticals, Research, and Non-Profit Organization Management and is widely used by Small Business, Large Enterprise, and Mid Market.

Comprehensive Insights on Calibre Use Cases

How can Calibre enhance your Call Recording process?

How does Calibre address your Social Media Analytics Challenges?

How efficiently Does Calibre manage your Knowledge Management?

How does Calibre address your Sending & Publishing Communications Challenges?

11+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Calibre solved their Employee Monitoring needs. Cuspera uses 228 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Employee Monitoring needs.

lightning

Peers used Calibre for call recording and social media analytics

Calibre Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.95/5 ★

Read Reviews (27)
Analytics

3.54/5 ★

Read Reviews (9)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.95/5 ★

Read Reviews (27)
Analytics

3.54/5 ★

Read Reviews (9)

Software Failure Risk Guidance

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for Calibre

Overall Risk Meter

Low Medium High

Top Failure Risks for Calibre

Higher Ground Education Inc. Profile

Company Name

Higher Ground Education Inc.

HQ Location

21201 Victory Boulevard, Suite 105, Canoga Park, California 91303, US

Employees

51-200

Social

Financials

PRIVATE