Call Center Dialer Overview
Call-center-dialer solutions by *astTECS offer omni-channel capabilities with live monitoring and advanced reporting. VICIdial is recognized as one of the best call center dialers.
Use Cases
Customers recommend Helpdesk Management, Engagement Management, Communication Management, as the business use cases that they have been most satisfied with while using Call Center Dialer.
Business Priorities
Enhance Customer Relationships and Launch New Products are the most popular business priorities that customers and associates have achieved using Call Center Dialer.
Call Center Dialer Use-Cases and Business Priorities: Customer Satisfaction Data
Call Center Dialer works with different mediums / channels such as Phone Calls. Offline. Events etc.
Call Center Dialer's features include Recording, Live Monitoring, and Predictive Dialer. and Call Center Dialer support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Call Center Dialer analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Asterisk based Call Center and IP PBX software that is very flexible and scalable...." Peer review by Bipin K.
Call Center Dialer, Plivo, Twilio, Twilio Programmable Voice, Truly Voice Platform, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Comprehensive Insights on Call Center Dialer Use Cases
Why is Call Center Dialer the best choice for Helpdesk Management?
How efficiently Does Call Center Dialer manage your Engagement Management?
How does Call Center Dialer address your Communication Management Challenges?
16+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Call Center Dialer solved their Contact Center Software needs. Cuspera uses 386 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Peers used Call Center Dialer for helpdesk management and engagement management
Call Center Dialer Competitors
Call Center Dialer Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (6) |
| Analytics | Read Reviews (9) |
| Custom Reports | Read Reviews (11) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (6) |
| Analytics | Read Reviews (9) |
| Custom Reports | Read Reviews (11) |
Software Failure Risk Guidance
?for Call Center Dialer
Overall Risk Meter
Top Failure Risks for Call Center Dialer
astTECS Communications Feeds
Transforming campus communication with *astTECS IP PA System at UAE International School
Transforming campus communication with *astTECS IP PA System at UAE International School Here we talk about the successful implementation of the *astTECS IP PA system & speakers in an international school in the UAE. With modernisation becoming more and more essential for educational institutions, this case study demonstrates how improving communication infrastructure may substantially [...]
The post Transforming campus communication with *astTECS IP PA System at UAE International School appeared first on Open Source, Asterisk – Predictive Dialer in India | *astTECS.
Transforming CRMs to Interactive Customer Applications With *astTECS Click-2-Call
Case Study: Transforming CRMs to Interactive Customer Applications With *astTECS Click-2-Call CLIENT: VIBRANT SCREENS LOCATION: Bangalore Background: Being an IT Company, Vibrant Screens is capable of developing any kind of database portal. For years, they have been using their self-developed CRM to maintain their customer data, their orders, their warranty and support periods, and [...]
The post Transforming CRMs to Interactive Customer Applications With *astTECS Click-2-Call appeared first on Open Source, Asterisk – Predictive Dialer in India | *astTECS.
Transforming industries with AI Chatbots: *astTECS AI Chatbot solutions and their impact
Transforming industries with AI Chatbots: *astTECS AI Chatbot solutions and their impact Introduction Communication in today's digital era has changed considerably: interactions now include both people and machines interacting directly, with chatbots becoming an invaluable asset in helping improve customer service, automate tasks, and drive business expansion. *astTECS is leading this trend by offering chatbot [...]
The post Transforming industries with AI Chatbots: *astTECS AI Chatbot solutions and their impact appeared first on Open Source, Asterisk – Predictive Dialer in India | *astTECS.
astTECS Communications Profile
Company Name
astTECS Communications
Company Website
https://www.asttecs.com/HQ Location
#35, Krishna Reddy Layout, Amar Jyoti Layout , Domlur, Bangalore, Karnataka 560071, IN
Employees
51-200
Social
Financials
NA
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