Call Center Dialer Overview

Call-center-dialer solutions by *astTECS offer omni-channel capabilities with live monitoring and advanced reporting. VICIdial is recognized as one of the best call center dialers.

Use Cases

Customers recommend Helpdesk Management, Engagement Management, Communication Management, as the business use cases that they have been most satisfied with while using Call Center Dialer.

Other use cases:

  • Conference Call Management
  • Call Recording
  • Telemarketing
  • Call Analytics
  • Training & Onboarding
  • Groups Management
  • Contact List Management
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Business Priorities

Enhance Customer Relationships and Launch New Products are the most popular business priorities that customers and associates have achieved using Call Center Dialer.

Other priorities:

  • Increase Sales & Revenue
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Call Center Dialer Use-Cases and Business Priorities: Customer Satisfaction Data

Call Center Dialer works with different mediums / channels such as Phone Calls, Offline, Events, etc.

Call Center Dialer's features include Recording, Live Monitoring, and Predictive Dialer.

Reviews

"...Asterisk based Call Center and IP PBX software that is very flexible and scalable...." Peer review by Bipin K.

Call Center Dialer, Plivo, Twilio, Twilio Programmable Voice, Truly Voice Platform, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on Call Center Dialer Use Cases

What makes Call Center Dialer ideal for Helpdesk Management?

What Are the key features of Call Center Dialer for Engagement Management?

What makes Call Center Dialer ideal for Communication Management?

16+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Call Center Dialer solved their Contact Center Software needs. Cuspera uses 386 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

lightning

Peers used Call Center Dialer for helpdesk management and engagement management

Call Center Dialer Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.06/5 ★

Read Reviews (6)
Analytics

4.42/5 ★

Read Reviews (9)
Custom Reports

4.37/5 ★

Read Reviews (11)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.06/5 ★

Read Reviews (6)
Analytics

4.42/5 ★

Read Reviews (9)
Custom Reports

4.37/5 ★

Read Reviews (11)

Software Failure Risk Guidance

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for Call Center Dialer

Overall Risk Meter

Low Medium High

Top Failure Risks for Call Center Dialer

astTECS Communications Feeds

Transforming campus communication with *astTECS IP PA System at UAE International School

Transforming campus communication with *astTECS IP PA System at UAE International School Here we talk about the successful implementation of the *astTECS IP PA system & speakers in an international school in the UAE. With modernisation becoming more and more essential for educational institutions, this case study demonstrates how improving communication infrastructure may substantially [...]

The post Transforming campus communication with *astTECS IP PA System at UAE International School appeared first on Open Source, Asterisk – Predictive Dialer in India | *astTECS.

18 Jun 2024 - source

Transforming CRMs to Interactive Customer Applications With *astTECS Click-2-Call

Case Study: Transforming CRMs to Interactive Customer Applications With *astTECS Click-2-Call CLIENT: VIBRANT SCREENS LOCATION: Bangalore Background: Being an IT Company, Vibrant Screens is capable of developing any kind of database portal. For years, they have been using their self-developed CRM to maintain their customer data, their orders, their warranty and support periods, and [...]

The post Transforming CRMs to Interactive Customer Applications With *astTECS Click-2-Call appeared first on Open Source, Asterisk – Predictive Dialer in India | *astTECS.

26 May 2024 - source

astTECS Communications Profile

Company Name

astTECS Communications

Company Website

https://www.asttecs.com/

HQ Location

#35, Krishna Reddy Layout, Amar Jyoti Layout , Domlur, Bangalore, Karnataka 560071, IN

Employees

51-200

Social

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Financials

NA