Callision Overview

Callision offers enterprise-grade telephony at small business prices. Feature-rich cloud phone systems and call center software are provided.

Use Cases

Customers recommend Call Recording, Public Relations, Tracking & Monitoring Communications, as the business use cases that they have been most satisfied with while using Callision.

Other use cases:

  • Helpdesk Management
  • Call Transcription
  • Conference Call Management
  • Call Scoring
  • Measuring Customer Satisfaction
  • Generation Of New Leads
  • Lead Routing
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Business Priorities

Acquire Customers and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using Callision.

Other priorities:

  • Build Brand Awareness
  • Increase Sales & Revenue
  • Improve ROI
See all business priorities See less business priorities

Callision Use-Cases and Business Priorities: Customer Satisfaction Data

Callision works with different mediums / channels such as Phone Calls. Chat. and Offline.

Callision's features include Recording, Live Monitoring, and Alerts: Popups & Notifications. and Callision support capabilities include Phone Support, AI Powered, 24/7 Support, etc. also Callision analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Callision provides everything from phone numbers in over 60 countries to live employee monitoring and call recording, to conferencing, call queues and IVRs, web phone and chat, file storage, and a comprehensive analytics suite - all from the convenience of a web browser...." Peer review

Callision, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Callision

Top Industries

  • Insurance

Popular in

  • Large Enterprise

Callision is popular in Insurance, and is widely used by Large Enterprise,

Comprehensive Insights on Callision Use Cases

What benefits does Callision offer for Call Recording?

Why is Callision the best choice for Tracking & Monitoring Communications?

Why is Callision the best choice for Helpdesk Management?

9+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Callision solved their Contact Center Software needs. Cuspera uses 287 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.

lightning

Peers used Callision for call recording and public relations

Callision Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.16/5 ★

Read Reviews (10)
Analytics

4.54/5 ★

Read Reviews (22)
Custom Reports

4.37/5 ★

Read Reviews (21)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.16/5 ★

Read Reviews (10)
Analytics

4.54/5 ★

Read Reviews (22)
Custom Reports

4.37/5 ★

Read Reviews (21)

Software Failure Risk Guidance

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for Callision

Overall Risk Meter

Low Medium High

Top Failure Risks for Callision

Callision.com Profile

Company Name

Callision.com

Company Website

https://callision.com/

HQ Location

11 Broadway, 16fl, New York, NY 10004, US

Employees

01-10

Social

Financials

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