cuspera logo CUSPERA

CallSource: Reviews, Testimonials and Expert Opinions

4.3 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(2082)
(2082)

CallSource | Performance Management for Sales and Marketing

AI Powered

Top 14 CallSource Alternatives

Marchex Call Analytics

AI-powered conversation intelligence for more effective sales and customer service

4.21

Marchex Call Analytics Icon

Marchex Call Analytics

4.21
★★★★★
★★★★★
AI-powered conversation intelligence for more effective sales and customer service

Marchex Call Analytics is an AI-powered intelligence for smarter marketing, sales, and customer service. It enables businesses to attribute phone calls to the media channel, block unwanted calls and get advanced conversation analytics. ...

Marchex Call Analytics analyzes data points across business conversations allowing to reduce errors from manual review and do things in seconds that previously would take hours, days, or even weeks. It utilizes these customer insights to make smarter decisions about digital marketing strategies, call handling best practices, mystery shopping and more.

Some of its features include Lost Opportunities, High Intent, Conversation Search, Sentiment Analysis, Agent Script Tracking, and Secure Redaction. It automatically identifies which callers are showing a propensity to buy and measures the economic impact. It identifies potential customer churn before it happens by analyzing conversations by caller sentiment. It ensures security with the automatic removal of credit card and social security numbers from call audio and transcripts.

Read more

Convirza Call Tracking

Call Tracking Software, Metrics & Measurement ‚ Convirza

4.15

Convirza Call Tracking Icon

Convirza Call Tracking

4.15
★★★★★
★★★★★
Call Tracking Software, Metrics & Measurement ‚ Convirza

Convirza is a call tracking and marketing analytics software to maximize marketing and make phone calls work. It helps sales, marketing, and customer service analyze and act on calls to generate more revenue and improve customer experience. ...

Convirza’s call tracker precisely measures consumer actions and behavior on calls. Businesses and agencies use call tracking for marketing and business intelligence.

Tracking numbers are unique phone numbers linked to individual customer engagement points. Convirza has every type of tracking numbers including 800 numbers, toll free numbers, vanity numbers and local call tracking numbers. When everything is known about the phone calls its easy to optimize.

Read more

Ringostat - Call Tracking

Ringostat is a call tracking and call analytics platform for business

4.71

Ringostat - Call Tracking Icon

Ringostat - Call Tracking

4.71
★★★★★
★★★★★
Ringostat is a call tracking and call analytics platform for business

Ringostat is a call tracking and call analytics platform for marketing and sales professionals. It helps to raise the effectiveness of sales and marketing and also helps to see sources of conversion and revenue by driving data to a single interface. ...

Ringostat includes call tracking, virtual PBX, browser user-friendly extension, callback widget and real-time analytics for the sales reps. The data from Ringostat can be transmitted to CRM, Google Analytics, Google Adwords, etc.

Ringostat call tracking substitutes phone numbers and determines where the callers are coming from. Call tracking is performed by different methods like In-static tracking, where a number is assigned to a certain visitor source and is suitable for offline advertising. The Dynamic call tracking displays different phone numbers for each site visitor. It’s often used to track online advertising. After the call, the data about an ad source and user’s behavior is transferred to the system. In the Combined call tracking both static and dynamic methods are used. It also provides detailed information on a limited number of traffic sources.

Read more

CallTrackingMetrics

All-in-One conversation platform for a better customer experience

4.56

CallTrackingMetrics Icon

CallTrackingMetrics

4.56
★★★★★
★★★★★
All-in-One conversation platform for a better customer experience

CallTrackingMetrics is an all-in-one call tracking and contact center platform that provides call tracking tools and analysis to organizations. It helps to improve ROI and acquire customers. It ...

CallTrackingMetrics platform includes features like call tracking, call automation, analytics, unified communications, and many more.

Read more

Ringba

Inbound Call Tracking and Analytics platform for marketers.

4.82

Ringba Icon

Ringba

4.82
★★★★★
★★★★★
Inbound Call Tracking and Analytics platform for marketers.

Ringba is an inbound call tracking and analytics platform for marketers. It helps to acquire customers and improve ROI. Ringba empowers businesses to take complete control over their call flow ...

Ringba’s real-time call management and reporting helps to view, group, filter, sort, manipulate, and export data instantly at an unlimited scale. It accesses key conversion insights for personalizing the caller experience and optimizing campaigns. Also, its AI helps to improve business with automated decision making, automated call monitoring for behavior patterns, and compliance.

Read more

CallFire

Texting and Calling Solutions that Help You Reach More Customers

4.52

CallFire Icon

CallFire

4.52
★★★★★
★★★★★
Texting and Calling Solutions that Help You Reach More Customers

CallFire is a cloud-based platform that provides call centers with automated outbound campaign options and helps to track their business progress and functions. It specializes in helping local businesses grow and retain their revenue through proactive outreach and engagement. ...

CallFire main features fall under the following categories: voice broadcast, text messaging, call tracking, IVR, cloud call center and developer API. It provides agents with all customer history and notes in one interface by integrating with CRM and excel spreadsheets. The app supports unlimited call transfers and offers real-time reporting.

CallFire record calls, add customized scripts and play pre-recorded voicemail messages for customers. Through its voice broadcast and text messaging feature this application gives agents the flexibility to update information, send important alerts, notify customers, promote services and track the progress of employees. It provides IVR system service which helps to set up surveys and appointment reminders, make payments and create polls for outbound and inbound purposes.

Read more

Whatconverts

WhatConverts | Call Tracking Software

4.84

Whatconverts Icon

Whatconverts

4.84
★★★★★
★★★★★
WhatConverts | Call Tracking Software

WhatConverts is a cloud-based call tracking solution that enables businesses of all sizes to manage, track and record leads and calls across all marketing channels. WhatConverts includes features ...

WhatConverts provides a phone call tracking module, which enables users to track specific referral sources for each lead using marketing keywords. It facilitates integration with third-party applications such as Zenkit, Snapengage, Leadbridge, Apexchat and more.

Read more

Ruler - Call Tracking

Ruler Analytics: Call Tracking & Marketing Attribution

4.44

Ruler - Call Tracking Icon

Ruler - Call Tracking

4.44
★★★★★
★★★★★
Ruler Analytics: Call Tracking & Marketing Attribution

Ruler is a Call Tracking Software. Ruler measures call activity to identify which of your marketing channels are making people pick up the phone and call the business. It is useful for highlighting improvements and can drastically improve ROI and more accurately report the success of marketing activity. ...

Ruler - Call Tracking features include tracking phone calls back to the marketing campaign and keyword that generated them for PPC, SEO or any other channel. It also works with Google Analytics to report phone calls as goals. It provides individual numbers for each campaign or advert to measure the effectiveness and ROI. It allows playback and download of each call.

Ruler automatically shows a different number to each new website visitor, this allows us to identify individual traffic sources and keywords and not just at a top-line campaign level. It maximizes the ROI from marketing investment and helps to grow business. It allows users to share marketing data easily with their CRM and order management systems as well as understand more about their customers with visitor journey tracking and enriched lead information.

Read more

ResponseTap

Call Tracking Software | Intelligent Call Tracking

4.52

ResponseTap Icon

ResponseTap

4.52
★★★★★
★★★★★
Call Tracking Software | Intelligent Call Tracking

ResponseTap is a call tracking software that helps marketers discover where their phone call enquiries have come from. It helps to improve ROI and acquire customers. ResponseTap provides marketers ...

Some of its features include providing each website session a unique number to connect the phone call to a customer’s website journey and campaign history, offers the fastest and easiest way to link call revenue to marketing activity, lifetime access to call data, easy integration and many more.

Read more

WildJar Call Attribution and Intelligence

WildJar | Leaders in Call Tracking and Intelligence

4.17

WildJar Call Attribution and Intelligence Icon

WildJar Call Attribution and Intelligence

4.17
★★★★★
★★★★★
WildJar | Leaders in Call Tracking and Intelligence

"We just couldn't do what we do without WildJar. " - Adam B

Dialpad Sell

Sales enablement tool that leverages AI and help sales team close more deals

4.47

Dialpad Sell Icon

Dialpad Sell

4.47
★★★★★
★★★★★
Sales enablement tool that leverages AI and help sales team close more deals

DialpadSell is a cloud-based business phone solution software for sales teams to increase revenue through sales communications. It is primarily used for sales communication, sales coaching, ...

It uses advanced VoIP technologies WebRTC and Opus codec to provide the widest range of bandwidth. It uses Natural language processing to analyze and Machine Learning to provide intelligent recommendations in real-time.

Read more

VoiceOps

AI coaching and training platform for call centers

4.61

VoiceOps Icon

VoiceOps

4.61
★★★★★
★★★★★
AI coaching and training platform for call centers

VoiceOps is an AI Coaching and Training platform for call centers usable in industries such as Insurance, Travel and Lending, where call-center performance needs to be enhanced within a short period of time. ...

VoiceOps’ Custom behaviours feature provides for a dashboard view to track if call behaviours and sales processes were being followed and if coaching was bringing the desired change in trend. The behaviours and Sales processes to be followed can be defined earlier to VoiceOps for getting it calibrated into the system for creating the dashboard.

Coaching is enabled any time through any of the methods such as over a quick note, a group session or a formal 1-1. Comments and feedback is enabled to be made in real-time. Coaching metrics and reports are built into the system to be available on a regular basis for tracking the progress towards coaching and team goals.

Read more

VirtualLogger

Virtual Logger - SaaS Call Recording for Contact Centers

4.04

VirtualLogger Icon

VirtualLogger

4.04
★★★★★
★★★★★
Virtual Logger - SaaS Call Recording for Contact Centers

Call Center Software

Management Software | Voicent

4.72

Call Center Software Icon

Call Center Software

4.72
★★★★★
★★★★★
Management Software | Voicent