CallTower Overview
CallTower unlocks advanced cloud communications with unified solutions. Users stay connected, productive, and happy.
Use Cases
Customers recommend Collaboration, Contract Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using CallTower.
Business Priorities
Enhance Customer Relationships and Improve Stakeholder Relations are the most popular business priorities that customers and associates have achieved using CallTower.
CallTower Use-Cases and Business Priorities: Customer Satisfaction Data
CallTower works with different mediums / channels such as Video. and Phone Calls.
CallTower's features include Recording, and Personalization. and CallTower support capabilities include 24/7 Support, Phone Support, Email Support, etc. also CallTower analytics capabilities include Custom Reports, and Analytics.
Reviews
"...Transforming an ancient phone system to a modern call-center experience is not an easy task...." Peer review by User
CallTower, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Comprehensive Insights on CallTower Use Cases
What benefits does CallTower offer for Collaboration?
What benefits does CallTower offer for Contract Management?
12+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well CallTower solved their Contact Center Software needs. Cuspera uses 256 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Video
Welcome to CallTower TV
Peers used CallTower for collaboration and contract management
CallTower Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (12) |
| Analytics | Read Reviews (1) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (12) |
| Analytics | Read Reviews (1) |
Software Failure Risk Guidance
?for CallTower
Overall Risk Meter
Top Failure Risks for CallTower
CallTower, Inc. News
CallTower earns USA Today Top Workplaces for Remote Work Award 2025
CallTower has been recognized as one of USA Today's Top Workplaces for 2025, highlighting its positive work environment and employee satisfaction.
Inoria, a CallTower Company, Recognized as Genesys Partner of the Year 2024 High Growth Category at Inspire 2025
Inoria has been recognized as a high growth partner by Genesys at the Inspire 2025 event, highlighting its consulting and professional services now under CallTower.
CallTower Named Cloud-Based Unified Communications Company of the Year Global in the International Elite 100 Awards
CallTower has been recognized by the International Elite 100 Awards 2025 for its achievements in unified communications and contact center solutions.
CallTower, Inc. Feeds
CallTower Appoints Andy Murphy as Sales Director for EMEA
CallTower has appointed Andy Murphy as the Sales Director for the EMEA region.
CallTower , Inc .: CallTower Acquires Inoria
CallTower, Inc. has acquired Inoria, expanding its business operations.
CallTower Acquires Inoria - Yahoo Finance
CallTower has acquired Inoria, expanding its capabilities and offerings in the communications sector.
CallTower, Inc. Profile
Company Name
CallTower, Inc.
Company Website
https://www.calltower.com/HQ Location
10701 S. River Front Pkwy, Suite 450, South Jordan, UT 84095, US
Employees
51-100
Social
Financials
PRIVATE
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