CallTower Overview
CallTower delivers advanced cloud communications through its unified solutions, designed to keep businesses connected and productive. This contact center software integrates seamlessly into existing systems, ensuring uninterrupted communication flow. Its cloud-based nature allows for flexibility and scalability, catering to businesses of all sizes. CallTower's solutions are supported by a 24/7/365 service, ensuring reliability and customer satisfaction. The platform's ability to unify communication channels enhances collaboration and operational efficiency, making it a valuable tool for any organization looking to optimize its contact center operations.
Use Cases
Customers recommend Collaboration, Contract Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using CallTower.
Business Priorities
Enhance Customer Relationships and Improve Stakeholder Relations are the most popular business priorities that customers and associates have achieved using CallTower.
CallTower Use-Cases and Business Priorities: Customer Satisfaction Data
CallTower works with different mediums / channels such as Video. and Phone Calls.
CallTower's features include Recording, and Personalization. and CallTower support capabilities include 24/7 Support, Phone Support, Email Support, etc. also CallTower analytics capabilities include Custom Reports, and Analytics.
Reviews
"...Transforming an ancient phone system to a modern call-center experience is not an easy task...." Peer review by User
CallTower, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
CallTower unlocks advanced cloud communications with unified solutions. Users stay connected, productive, and happy.
Comprehensive Insights on CallTower Use Cases
Why is CallTower the best choice for Collaboration?
How can CallTower enhance your Contract Management process?
12+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well CallTower solved their Contact Center Software needs. Cuspera uses 256 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Video
Welcome to CallTower TV
Peers used CallTower for collaboration and contract management
CallTower Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (12) |
| Analytics | Read Reviews (1) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (12) |
| Analytics | Read Reviews (1) |
Software Failure Risk Guidance
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Overall Risk Meter
Top Failure Risks for CallTower
CallTower, Inc. News
CallTower Launches Entra Sync: Streamlining Microsoft Teams Provisioning and Management - GlobeNewswire
CallTower has launched Entra Sync, a new provisioning and management platform designed to automate and streamline Microsoft Teams administration for IT teams. Entra Sync enables centralized control over Teams user lifecycle management, including voice users, policies, phone numbers, licenses, call queues, and group templates. This solution aims to reduce manual processes and enhance efficiency for unified communications environments.
CallTower Achieves Certified Implementation Partner Status with Five9 - GlobeNewswire
CallTower has been named a Five9 Certified Implementation Partner, strengthening its position in unified communications and cloud contact center integration. This certification enables CallTower to deliver advanced implementation, custom integrations, and strategic support for enterprises deploying Five9s intelligent contact center platform.
CallTower Achieves Certified Implementation Partner Status with Five9
CallTower has achieved certified implementation partner status with Five9, enhancing its ability to deliver integrated cloud contact center solutions. This certification recognizes CallTowers expertise in deploying Five9s platform, strengthening its unified communications and contact center offerings for enterprise clients.
CallTower Wins Prestigious 2025 We Tech Award for Microsoft Teams GCC High Excellence
CallTower has received the 2025 "We Tech" Award, recognizing its leadership in unified communications and contact center solutions. This external honor highlights CallTower's innovation in UCaaS, CCaaS, and customer experience technologies, strengthening its reputation in the enterprise communications market.
CallTower, Inc. Profile
Company Name
CallTower, Inc.
Company Website
https://www.calltower.com/HQ Location
10701 S. River Front Pkwy, Suite 450, South Jordan, UT 84095, US
Employees
51-100
Social
Financials
PRIVATE
