Capillary Loyalty+ Overview
Capillary's Loyalty Program Software empowers businesses to create and manage customer loyalty solutions, driving engagement. The software operates in India, Singapore, Malaysia, Thailand, Philippines, Saudi Arabia, UAE, and Dubai.
Use Cases
Customers recommend Loyalty Management, Customer Engagement, Campaign Management, as the business use cases that they have been most satisfied with while using Capillary Loyalty+.
Business Priorities
Increase Average Basket Value and Drive Brand Advocacy are the most popular business priorities that customers and associates have achieved using Capillary Loyalty+.
Capillary Loyalty+ Use-Cases and Business Priorities: Customer Satisfaction Data
Capillary Loyalty+ works with different mediums / channels such as Omnichannel. Offline Stores. Point Of Sale etc.
Capillary Loyalty+'s features include Personalization, Incentivization Framework, Microsites, etc. and Capillary Loyalty+ support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Capillary Loyalty+ analytics capabilities include Analytics, and Custom Reports.
Reviews
"Through the CRM program, we could understand the consumer better and send out messages that are relevant to them, so they engage better with the brand. This is why Capillary has played a pivotal role in helping us achieve our consumer centric goals" - Pankaj Agarwal
Peer review evidence (same sources as the product rating summary)
"...Mitra10 aims at maximising engagement for better loyalty performance...." Testimonial by I Gusti A A I Putriari, General Manager of CRM, Mitra 10, Indonesia
"...We know that a continuous engagement process coupled with experiential rewards will do the magic in helping us seal the next purchase...." Testimonial by Rihen Mehta, Chairman of 7Cs Group, Jewel Corner, EMEA
"...Capillary Loyalty Program Management framework supports endless customizations, digital-first programs and reward models. ..." loyalty program software, customer loyalty program software India, Saudi Arabia, UAE, Kuwait, Bahrain, Qatar, Oman, Canada, USA, Singapore, Malaysia, Indonesia, Thailand, Vietnam, Philippines
Capillary Loyalty+, NXTDRIVE, etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Capillary Loyalty+
Top Industries
- Retail
- Restaurants
- Apparel & Fashion
Popular in
- Enterprise
- Mid Market
- Small Business
Capillary Loyalty+ is popular in Retail, Restaurants, and Apparel & Fashion and is widely used by Enterprise, Mid Market, and Small Business.
Capillary Loyalty+ Customer wins, Customer Experiences, Case studies
Why is Capillary Loyalty+ the best choice for Loyalty Management?
What Are the key features of Capillary Loyalty+ for Customer Engagement?
102 buyers and buying teams have used Cuspera to assess how well Capillary Loyalty+ solved their Customer Loyalty Management needs. Cuspera uses 456 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Through the CRM program, we could understand the consumer better and send out messages that are relevant to them, so they engage better with the brand. This is why Capillary has played a pivotal role in helping us achieve our consumer centric goals Testimonial By Pankaj Agarwal |
|
Mitra10 aims at maximising engagement for better loyalty performance. With Capillary as our partner, we are excited to move ahead in this direction and check all boxes of a strong personalised CRM programme. Loyalty+ gives us the flexibility to decide what we want to reward each of our customers wi...th and when. The level of customization possible here was exactly what we wanted from our CRM program. |
|
Being in the process of completely transforming consumer experiences across channels, we 're delighted to partner with Capillary to build a proprietary ecosystem of capabilities. By helping us set up a Fast Casual Digital Store and more, they're enabling us deliver the Easiest, Fastest & Tastiest E...xperience to our customers |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Pankaj Agarwal Retail Director VF Brands, India |
Through the CRM program, we could understand the consumer better and send out messages that are relevant to them, so they engage better with the brand. This is why Capillary has played a pivotal role in helping us achieve our consumer centric goals Testimonial By Pankaj Agarwal |
|
I Gusti A A I Putriari General Manager of CRM Mitra 10, Indonesia |
Mitra10 aims at maximising engagement for better loyalty performance. With Capillary as our partner, we are excited to move ahead in this direction and check all boxes of a strong personalised CRM programme. Loyalty+ gives us the flexibility to decide what we want to reward each of our customers wi...th and when. The level of customization possible here was exactly what we wanted from our CRM program. |
|
Milind Pant President, Pizza Hut Pizza Hut |
Being in the process of completely transforming consumer experiences across channels, we 're delighted to partner with Capillary to build a proprietary ecosystem of capabilities. By helping us set up a Fast Casual Digital Store and more, they're enabling us deliver the Easiest, Fastest & Tastiest E...xperience to our customers |
Peers used Capillary Loyalty+ for loyalty management and Customer Engagement
Capillary Loyalty+ Competitors
Capillary Loyalty+ Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (28) |
| Custom Reports | Read Reviews (19) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (28) |
| Custom Reports | Read Reviews (19) |
Software Failure Risk Guidance
?for Capillary Loyalty+
Overall Risk Meter
Top Failure Risks for Capillary Loyalty+
Capillary Technologies Profile
Company Name
Capillary Technologies
Company Website
https://www.capillarytech.com/HQ Location
25-01, OCBC Center, 65, Chulia Street, Singapore, Singapore 049513, SG
Employees
251-500
Social
Financials
SERIES D
