Capillary Loyalty+ Overview

Capillary's Loyalty Program Software empowers businesses to create and manage customer loyalty solutions, driving engagement. The software operates in India, Singapore, Malaysia, Thailand, Philippines, Saudi Arabia, UAE, and Dubai.

Use Cases

Customers recommend Loyalty Management, Customer Engagement, Campaign Management, as the business use cases that they have been most satisfied with while using Capillary Loyalty+.

Other use cases:

  • Partner & Channel Loyalty
  • Referral Management
  • Relationship Management
  • Community Building
  • Event Management
See all use cases See less use cases

Business Priorities

Increase Average Basket Value and Drive Brand Advocacy are the most popular business priorities that customers and associates have achieved using Capillary Loyalty+.

Other priorities:

  • Drive Sales Growth
  • Increase Customer Life Time Value
  • Enhance Customer Relationships
See all business priorities See less business priorities

Capillary Loyalty+ Use-Cases and Business Priorities: Customer Satisfaction Data

Capillary Loyalty+ works with different mediums / channels such as Omnichannel. Offline Stores. Point Of Sale etc.

Capillary Loyalty+'s features include Personalization, Incentivization Framework, Microsites, etc. and Capillary Loyalty+ support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Capillary Loyalty+ analytics capabilities include Analytics, and Custom Reports.

Reviews

"With capillary, we were able to understand our consumers better, how they were segmented, especially in the delivery business, and hence we understood which offers to push to the consumers at the right time" - Virginia Ng

Capillary Loyalty+, NXTDRIVE, etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Capillary Loyalty+

Top Industries

  • Retail
  • Restaurants
  • Apparel & Fashion

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Capillary Loyalty+ is popular in Retail, Restaurants, and Apparel & Fashion and is widely used by Enterprise, Mid Market, and Small Business.

Comprehensive Insights on Capillary Loyalty+ Use Cases

What benefits does Capillary Loyalty+ offer for Loyalty Management?

How does Capillary Loyalty+ facilitate Customer Engagement?

5+ more Business Use Cases

102 buyers and buying teams have used Cuspera to assess how well Capillary Loyalty+ solved their Customer Loyalty Management needs. Cuspera uses 456 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Capillary Loyalty+ testimonial

Virginia Ng

Senior Marketing Manager

KFC, Singapore

With capillary, we were able to understand our consumers better, how they were segmented, especially in the delivery business, and hence we understood which offers to push to the consumers at the right time Testimonial By Virginia Ng
Capillary Loyalty+ testimonial

Ramesh Kaushik

VP - Brand Experience & Business Excellence

Blackberrys

We strongly believe that platform's proven track-record in consumer lifecycle management and technological innovations with experiential attributes will generate favorable results for all the stakeholders and help reinforce the Blackberrys brand as an extremely identifiable and preferred choice wit...h our consumers

Testimonial By Ramesh Kaushik
Capillary Loyalty+ testimonial

Pankaj Agarwal

Retail Director

VF Brands, India

Through the CRM program, we could understand the consumer better and send out messages that are relevant to them, so they engage better with the brand. This is why Capillary has played a pivotal role in helping us achieve our consumer centric goals Testimonial By Pankaj Agarwal
CUSTOMERS TESTIMONIALS
Capillary Loyalty+ testimonial

Virginia Ng

Senior Marketing Manager

KFC, Singapore

With capillary, we were able to understand our consumers better, how they were segmented, especially in the delivery business, and hence we understood which offers to push to the consumers at the right time Testimonial By Virginia Ng
Capillary Loyalty+ testimonial

Ramesh Kaushik

VP - Brand Experience & Business Excellence

Blackberrys

We strongly believe that platform's proven track-record in consumer lifecycle management and technological innovations with experiential attributes will generate favorable results for all the stakeholders and help reinforce the Blackberrys brand as an extremely identifiable and preferred choice wit...h our consumers

Testimonial By Ramesh Kaushik
Capillary Loyalty+ testimonial

Pankaj Agarwal

Retail Director

VF Brands, India

Through the CRM program, we could understand the consumer better and send out messages that are relevant to them, so they engage better with the brand. This is why Capillary has played a pivotal role in helping us achieve our consumer centric goals Testimonial By Pankaj Agarwal

Case Studies

CASE STUDY Al Futtaim Group (AFG)

Capillary Technologies helped Al Futtaim Group (AFG) set a new standard for loyalty programs in the Middle East and Asia. AFG used Capillary's Loyalty+, Engage+, Insights+, CDP+, and Rewards+ product...s. The solution improved AFG's Blue Rewards program. The story highlights how Capillary's technology supports loyalty management and customer engagement. AFG is now seen as a leader in loyalty in the region.

CASE STUDY Blue Rewards from Al Futtaim Group

Blue Rewards is the loyalty and lifestyle app for the Al-Futtaim Group. The group is a large business in the GCC, Egypt, Singapore, and Malaysia. Blue Rewards started as a simple cash back program. W...ith Capillary Technologies, it grew into a major lifestyle brand. The program now operates as an independent business within the group. Geeta Raghuvanshi, Chief Technology and Data Officer, shared their journey and success.

lightning

Peers used Capillary Loyalty+ for loyalty management and Customer Engagement

Capillary Loyalty+ Competitors

Capillary Loyalty+ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.88/5 ★

Read Reviews (28)
Custom Reports

4.87/5 ★

Read Reviews (19)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.88/5 ★

Read Reviews (28)
Custom Reports

4.87/5 ★

Read Reviews (19)

Software Failure Risk Guidance

?

for Capillary Loyalty+

Overall Risk Meter

Low Medium High

Top Failure Risks for Capillary Loyalty+

Capillary Technologies Profile

Company Name

Capillary Technologies

HQ Location

25-01, OCBC Center, 65, Chulia Street, Singapore, Singapore 049513, SG

Employees

251-500

Social

Financials

SERIES D