Capillary Loyalty+ Overview

Capillary's Loyalty Program Software empowers businesses to create and manage customer loyalty solutions, driving engagement. The software operates in India, Singapore, Malaysia, Thailand, Philippines, Saudi Arabia, UAE, and Dubai.

Use Cases

Customers recommend Loyalty Management, Customer Engagement, Campaign Management, as the business use cases that they have been most satisfied with while using Capillary Loyalty+.

Other use cases:

  • Partner & Channel Loyalty
  • Referral Management
  • Relationship Management
  • Community Building
  • Event Management
See all use cases See less use cases

Business Priorities

Increase Average Basket Value and Drive Brand Advocacy are the most popular business priorities that customers and associates have achieved using Capillary Loyalty+.

Other priorities:

  • Drive Sales Growth
  • Increase Customer Life Time Value
  • Enhance Customer Relationships
See all business priorities See less business priorities

Capillary Loyalty+ Use-Cases and Business Priorities: Customer Satisfaction Data

Capillary Loyalty+ works with different mediums / channels such as Omnichannel. Offline Stores. Point Of Sale etc.

Capillary Loyalty+'s features include Personalization, Incentivization Framework, Microsites, etc. and Capillary Loyalty+ support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Capillary Loyalty+ analytics capabilities include Analytics, and Custom Reports.

Reviews

"With capillary, we were able to understand our consumers better, how they were segmented, especially in the delivery business, and hence we understood which offers to push to the consumers at the right time" - Virginia Ng

Capillary Loyalty+, NXTDRIVE, etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Capillary Loyalty+

Top Industries

  • Retail
  • Restaurants
  • Apparel & Fashion

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Capillary Loyalty+ is popular in Retail, Restaurants, and Apparel & Fashion and is widely used by Enterprise, Mid Market, and Small Business.

Comprehensive Insights on Capillary Loyalty+ Use Cases

What benefits does Capillary Loyalty+ offer for Loyalty Management?

What benefits does Capillary Loyalty+ offer for Customer Engagement?

5+ more Business Use Cases

102 buyers and buying teams have used Cuspera to assess how well Capillary Loyalty+ solved their Customer Loyalty Management needs. Cuspera uses 456 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Capillary Loyalty+ testimonial

Virginia Ng

Senior Marketing Manager

KFC, Singapore

With capillary, we were able to understand our consumers better, how they were segmented, especially in the delivery business, and hence we understood which offers to push to the consumers at the right time Testimonial By Virginia Ng
Capillary Loyalty+ testimonial

Rihen Mehta

Chairman of 7Cs Group

Jewel Corner, EMEA

In a low frequency, high-value purchase industry like jewellery, where Jewel Corner operates, a simple point rewards-based loyalty system is not very effective. We know that a continuous engagement process coupled with experiential rewards will do the magic in helping us seal the next purchase. Cap...illary Technologies with their in-depth know-how and service expertise have a proven record of helping brands achieve such feats

Testimonial By Rihen Mehta
Capillary Loyalty+ testimonial

I Gusti A A I Putriari

General Manager of CRM

Mitra 10, Indonesia

Mitra10 aims at maximising engagement for better loyalty performance. With Capillary as our partner, we are excited to move ahead in this direction and check all boxes of a strong personalised CRM programme. Loyalty+ gives us the flexibility to decide what we want to reward each of our customers wi...th and when. The level of customization possible here was exactly what we wanted from our CRM program.

Testimonial By I Gusti A A I Putriari
CUSTOMERS TESTIMONIALS
Capillary Loyalty+ testimonial

Virginia Ng

Senior Marketing Manager

KFC, Singapore

With capillary, we were able to understand our consumers better, how they were segmented, especially in the delivery business, and hence we understood which offers to push to the consumers at the right time Testimonial By Virginia Ng
Capillary Loyalty+ testimonial

Rihen Mehta

Chairman of 7Cs Group

Jewel Corner, EMEA

In a low frequency, high-value purchase industry like jewellery, where Jewel Corner operates, a simple point rewards-based loyalty system is not very effective. We know that a continuous engagement process coupled with experiential rewards will do the magic in helping us seal the next purchase. Cap...illary Technologies with their in-depth know-how and service expertise have a proven record of helping brands achieve such feats

Testimonial By Rihen Mehta
Capillary Loyalty+ testimonial

I Gusti A A I Putriari

General Manager of CRM

Mitra 10, Indonesia

Mitra10 aims at maximising engagement for better loyalty performance. With Capillary as our partner, we are excited to move ahead in this direction and check all boxes of a strong personalised CRM programme. Loyalty+ gives us the flexibility to decide what we want to reward each of our customers wi...th and when. The level of customization possible here was exactly what we wanted from our CRM program.

Testimonial By I Gusti A A I Putriari

Case Studies

CASE STUDY Blue Rewards from Al Futtaim Group

Blue Rewards is the loyalty and lifestyle app for the Al-Futtaim Group. The group is a large business in the GCC, Egypt, Singapore, and Malaysia. Blue Rewards started as a simple cash back program. W...ith Capillary Technologies, it grew into a major lifestyle brand. The program now operates as an independent business within the group. Geeta Raghuvanshi, Chief Technology and Data Officer, shared their journey and success.

lightning

Peers used Capillary Loyalty+ for loyalty management and Customer Engagement

Capillary Loyalty+ Competitors

Capillary Loyalty+ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.88/5 ★

Read Reviews (28)
Custom Reports

4.87/5 ★

Read Reviews (19)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.88/5 ★

Read Reviews (28)
Custom Reports

4.87/5 ★

Read Reviews (19)

Software Failure Risk Guidance

?

for Capillary Loyalty+

Overall Risk Meter

Low Medium High

Top Failure Risks for Capillary Loyalty+

Capillary Technologies Profile

Company Name

Capillary Technologies

HQ Location

25-01, OCBC Center, 65, Chulia Street, Singapore, Singapore 049513, SG

Employees

251-500

Social

Financials

SERIES D