Cardina Overview
Cohere.io addresses the challenge of guiding customers effectively during support interactions. It offers instant cobrowsing capabilities that require no downloads, allowing support teams to visually assist users in real-time through phone or live chat. This solution enhances customer support by enabling agents to see exactly what the customer sees, reducing miscommunication and speeding up issue resolution. Cohere.io's cobrowsing tool is particularly beneficial for industries requiring detailed guidance, such as finance or tech support, where precise visual assistance can significantly improve customer satisfaction and retention.
Use Cases
Customers recommend Onboarding, Engagement Management, Collaboration, as the business use cases that they have been most satisfied with while using Cardina.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Cardina.
Cardina Use-Cases and Business Priorities: Customer Satisfaction Data
Cardina works with different mediums / channels such as Phone Calls. and Video.
Cardina's features include Ticketing. and Cardina support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Cardina analytics capabilities include Custom Reports, and Analytics.
Cardina, Kannu, PhraseApp, OnBoard Board Management Software, FLOW, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Cohere.io offers instant, no-download cobrowsing to visually guide customers over phone or live chat. Customer support is enhanced by providing real-time assistance.
Comprehensive Insights on Cardina Use Cases
What Are the key features of Cardina for Onboarding?
How efficiently Does Cardina manage your Engagement Management?
How does Cardina address your Collaboration Challenges?
How does Cardina facilitate Helpdesk Management?
10+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Cardina solved their Help Desk needs. Cuspera uses 256 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Case Studies
CASE STUDY Cuboh
CASE STUDY GrowSurf
CASE STUDY Ramp
CASE STUDY OpenPhone
CASE STUDY Podium
CASE STUDY Canix
Cardina Competitors
Cardina Features
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Software Failure Risk Guidance
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Overall Risk Meter
Top Failure Risks for Cardina
Cardina Inc News
Canada's Cohere taps Seoul to lead AI growth in Asia-Pacific - The Korea Herald
Cohere, a Toronto-based AI company, is expanding into the Asia-Pacific region with a new office in Seoul. This strategic move aims to enhance AI solutions delivery in diverse languages and markets. Andrew Chang, with experience from Google Cloud and Microsoft, is appointed as president of Cohere APAC. The company plans to hire local talent and strengthen partnerships, including a significant project with LG CNS.
Nvidia-Backed AI Startup Cohere To Open Asia-Pacific Hub In South Korea - Forbes
Cohere, an AI startup backed by Nvidia, plans to establish an Asia-Pacific hub in Seoul, South Korea. This move aims to support regional expansion and enhance partnerships, such as with LG CNS, to develop custom AI models. Andrew Chang, formerly of Confluent, will lead the efforts as VP of Asia Pacific. Cohere focuses on secure AI solutions for regulated sectors.
kama.ai makes Cohere available on its Hybrid AI Agent Platform - MarTech Cube
Kama.ai has integrated Cohere's technology into its Hybrid AI Agent Platform, enabling advanced conversational AI capabilities for customer engagement and support. This collaboration allows kama.ai users to leverage Cohere's natural language processing to enhance digital customer experience and automate interactions across marketing and service channels.
Cohere's 111B-parameter AI model can run on just two GPUs - Dataconomy
Cohere has launched Command A, an AI model with 111 billion parameters, capable of running on two GPUs. It supports 23 languages and is designed for enterprise use.
Cardina Inc Profile
Company Name
Cardina Inc
Company Website
https://cardina.com/HQ Location
Employees
11-50
Social
Financials
SEED