Chat Outsource: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Chat Outsource
Brand: Chat Outsource
Rating: 4.23 (265 reviews)

4.23 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Chat Outsource: Boost your Sales by Outsource Live Chat Support or Agents

Chat Outsource Overview

Chat-outsource offers secure, reliable live chat support solutions. A multitude of valuable features ensures prospects are never missed.

Use Cases

Customers recommend Helpdesk Management, Engagement Management, Generation Of New Leads, as the business use cases that they have been most satisfied with while using Chat Outsource.

Other use cases:

Lead Routing
Public Relations
Engaging On Social Media
Business Development
Contact List Management

See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Chat Outsource.

Other priorities:

Enhance Customer Relationships
Improve Digital And Social Presence

See all business priorities See less business priorities

Chat Outsource Use-Cases and Business Priorities: Customer Satisfaction Data

Chat Outsource works with different mediums / channels such as Chat. Social Media. and Website.

Reviews

"...Web-based solution that provides live chat through lead generation, routing, engagement, social media support and more...." Peer review from Chat Outsource

Chat Outsource, Map My Customers, etc., all belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on Chat Outsource Use Cases

How efficiently Does Chat Outsource manage your Helpdesk Management?

How efficiently Does Chat Outsource manage your Engagement Management?

What benefits does Chat Outsource offer for Generation Of New Leads?

5+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Chat Outsource solved their Live Chat needs. Cuspera uses 265 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
Linedox Transportation/Trucking/Railroad	Transportation/Trucking/Railroad	CASE STUDY Linedox Reduced by 60% of what we were bearing before. Bookings have been increasing which ultimately has increased online sales. Read More
Caveshade Non-Profit Organization Management	Non-Profit Organization Management	CASE STUDY Caveshade Increased their monthly sales by 35% within the first 3 months. Read More
Linedox	NA	Case Study Linedox Reduced by 60% of what we were bearing before. Bookings have been increasing which ultimately has increased online sales. Read More

Peers used Chat Outsource for helpdesk management and engagement management

Chat Outsource Competitors

Chat Outsource
vs
Map My Customers

Chat Outsource Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
Custom Reports	4.01/5 ★ Read Reviews (10)
Analytics	3.42/5 ★ Read Reviews (3)

CAPABILITIES	RATINGS AND REVIEWS
Custom Reports	4.01/5 ★ Read Reviews (10)
Analytics	3.42/5 ★ Read Reviews (3)

Software Failure Risk Guidance

for Chat Outsource

Overall Risk Meter

Low Medium High

Top Failure Risks for Chat Outsource

Chat Outsource Profile

Company Name

Chat Outsource

Company Website

https://www.chatoutsource.com/

HQ Location

600 B Street, San Diego, CA 92101

Employees

11-50

Social

Financials

PRIVATE