Chat Outsource Overview

Chat-outsource offers secure, reliable live chat support solutions. A multitude of valuable features ensures prospects are never missed.

Use Cases

Customers recommend Helpdesk Management, Engagement Management, Generation Of New Leads, as the business use cases that they have been most satisfied with while using Chat Outsource.

Other use cases:

  • Lead Routing
  • Public Relations
  • Engaging On Social Media
  • Business Development
  • Contact List Management
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Chat Outsource.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
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Chat Outsource Use-Cases and Business Priorities: Customer Satisfaction Data

Chat Outsource works with different mediums / channels such as Chat. Social Media. and Website.

Reviews

"...Live chat tool for all businesses which helps with chat support, custom targeting, social media integration, lead generation, routing, engagement and more...." Peer review from Chat Outsource

Chat Outsource, Map My Customers, etc., all belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on Chat Outsource Use Cases

What makes Chat Outsource ideal for Helpdesk Management?

How can Chat Outsource optimize your Engagement Management Workflow?

What makes Chat Outsource ideal for Generation Of New Leads?

5+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Chat Outsource solved their Live Chat needs. Cuspera uses 265 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
Chat Outsource case study
NA
Case Study Line Tech

96% of their clients’ requests for assistances are now logged using Chat Outsource, a complete control of the current and their future work.

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Chat Outsource case study
Telecommunications
Telecommunications
CASE STUDY Line Tech

"96% of their clients’ requests for assistances are now logged using Chat Outsource, a complete control of the current and their future work.";

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Chat Outsource case study
NA
Case Study Caveshade

Increased their monthly sales by 35% within the first 3 months.

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lightning

Peers used Chat Outsource for helpdesk management and engagement management

Chat Outsource Competitors

Chat Outsource Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.01/5 ★

Read Reviews (10)
Analytics

3.42/5 ★

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.01/5 ★

Read Reviews (10)
Analytics

3.42/5 ★

Read Reviews (3)

Software Failure Risk Guidance

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for Chat Outsource

Overall Risk Meter

Low Medium High

Top Failure Risks for Chat Outsource

Chat Outsource Profile

Company Name

Chat Outsource

HQ Location

600 B Street, San Diego, CA 92101

Employees

11-50

Social

Financials

PRIVATE