Cisco CUBE Analytics and Reporting: Use-Cases, Insights and Reviews | 2025 Cuspera

Variphy Reporting and Analytics for Cisco CUCM, UCCX, and CUBE helped Carolina Cat gain clear visibility into their Cisco UC environment. Before Variphy, they struggled with hard-to-maintain custom s...olutions and lacked actionable call data. Variphy provided a single dashboard for CDR and contact center data, making reports easy for business leaders to understand. The tool helped fix a contact center script issue and revealed excess SIP trunk capacity, leading to better customer experience and cost savings. Business leaders now trust their phone system thanks to objective data from Variphy.
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Variphy Reporting and Analytics for Cisco CUCM helped the City of North Augusta manage call reporting. The IT team needed a simple, reliable tool with strong support. Variphy provided easy setup and ...quick, accurate reports. The software's user-friendly design and dependable service let the team focus on other tasks. The city now gets fast access to call data and responsive technical help.
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Variphy Reporting and Analytics for Cisco CUCM helped Herzing University manage complex phone data across multiple campuses. The university faced challenges tracking calls due to confusing extensions... and routing. Variphy made reports easy to read and improved visibility into call activity. The support team provided fast, knowledgeable help. Herzing University now tracks calls accurately and runs operations more efficiently.
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Variphy Reporting and Analytics for Cisco CUCM and UCCX helped Interstate Batteries improve telecom management. The company needed better reporting and 911 call alert visibility than their old CDR to...ol. Variphy delivered detailed call data, remote phone control, and fast support. The telecom team now saves time, troubleshoots faster, and provides better information to IT and non-technical users. Remote management features reduced the need for desk visits and made daily tasks more efficient.
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Variphy Reporting and Analytics for Cisco CUCM helped Kelsey-Seybold Clinic manage their communications. The clinic had a small telecom staff and struggled with limited reporting tools. Variphy provi...ded fast deployment, strong support, and easy training. The solution enabled on-demand reports and better troubleshooting. Kelsey-Seybold improved their communication management with features like CUBE, change management, and dial plan management.
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Variphy Reporting and Analytics for Cisco CUCM helped Mercy Hospital manage a large communications network. Mercy needed to meet data retention rules and track troubled calls. They also lacked analyt...ics for non-contact center staff. Variphy gave them unlimited CDR data retention and advanced search features. Hospital managers could report on calls by user, department, and device. Mercy used call flow reporting to track call events and improve patient care. Configurable dashboards gave insights into call volumes and distributions.
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