Cisco Spark Overview

Cisco Spark is a cloud-based collaboration suite for teams to create, meet, message, call, whiteboard, and share. It enhances teamwork continuously before, during, and after meetings.

Use Cases

Customers recommend Collaboration, Conference Call Management, Engagement Management, as the business use cases that they have been most satisfied with while using Cisco Spark.

Other use cases:

  • Content Sharing
  • Document Sharing
  • Communication Management
  • Lead Qualification: Technographic
  • Meeting Management
  • Forecasting
  • Rating And Review Management
See all use cases See less use cases

Business Priorities

Improve Internal Communications is the most popular business priority that customers and associates have achieved using Cisco Spark.

Cisco Spark Use-Cases and Business Priorities: Customer Satisfaction Data

Cisco Spark works with different mediums / channels such as Offline. Chat. Phone Calls etc.

Cisco Spark's features include Personalization, Alerts: Popups & Notifications, and Bot. and Cisco Spark support capabilities include Chat Support, AI Powered, Phone Support, etc. also Cisco Spark analytics capabilities include Custom Reports, and Analytics.

Reviews

"...We really enjoy having Spark in our tool box for collaboration. ...." Peer review by Randall J., Help Desk and AV Services Manager, Education

Cisco Spark, Miro, Simpplr, Talkspirit, Calendly, etc., all belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Cisco Spark

Top Industries

  • Information Technology and Services
  • Hospital & Health Care
  • Legal Services

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Cisco Spark is popular in Information Technology And Services, Hospital & Health Care, and Legal Services and is widely used by Enterprise, Mid Market, and Small Business.

Comprehensive Insights on Cisco Spark Use Cases

What makes Cisco Spark ideal for Collaboration?

What makes Cisco Spark ideal for Conference Call Management?

What benefits does Cisco Spark offer for Engagement Management?

How efficiently Does Cisco Spark manage your Content Sharing?

How efficiently Does Cisco Spark manage your Document Sharing?

16+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Cisco Spark solved their Collaboration and Productivity needs. Cuspera uses 412 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.

lightning

Peers used Cisco Spark for collaboration and conference call management

Cisco Spark Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.59/5 ★

Read Reviews (7)
Custom Reports

4.48/5 ★

Read Reviews (12)
Analytics

2.50/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.59/5 ★

Read Reviews (7)
Custom Reports

4.48/5 ★

Read Reviews (12)
Analytics

2.50/5 ★

Read Reviews (2)

Cisco Spark Integrations

Cisco Spark integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.26/5 ★

Read Reviews (21)
Data Export

4.18/5 ★

Read Reviews (15)

Few API Integrations for Cisco Spark

Software Failure Risk Guidance

?

for Cisco Spark

Overall Risk Meter

Low Medium High

Top Failure Risks for Cisco Spark

Cisco Systems, Inc. News

Product

Cisco president: AI is moving fast, but most companies are struggling to keep up

Cisco's president, Jeetu Patel, highlights the rapid evolution of AI and the challenges companies face in keeping up. Cisco is transitioning into an AI infrastructure provider, addressing hurdles like inadequate infrastructure and security concerns. The company is collaborating with OpenAI, Anthropic, Nvidia, and AMD to enhance AI adoption. Cisco's stock reflects confidence in its AI strategy, with significant investments expected in AI infrastructure.

Product

Cisco warns of critical API vulnerabilities in ISE and ISE-PIC

Cisco has identified critical API vulnerabilities in its Identity Services Engine (ISE) and ISE-PIC products. These security flaws could allow unauthorized access or control if left unpatched. Cisco urges enterprise customers to apply security updates immediately to protect network infrastructure and maintain compliance.

Partnership

ElevenLabs Powers Voice for Ciscos Webex AI Agent, Transforming Customer Support

Cisco has integrated ElevenLabs expressive voice technology into the Webex AI Agent, enhancing customer support with natural, human-like voice interactions. This partnership enables Webex AI Agent to respond to emotional cues and deliver adaptive, engaging experiences for enterprise users, advancing conversational AI in customer service.

Product

Cisco introduces Duo Identity and Access Management to enhance identity protection in the AI era

Cisco has launched Duo Identity and Access Management, a new security solution designed to protect organizations from identity-based cyberattacks. Built on Cisco Duos multifactor authentication, the product offers a security-first approach to identity protection, addressing vulnerabilities in traditional IAM systems. This launch targets the growing threat of identity attacks in the AI era and aims to strengthen enterprise cybersecurity.

Cisco Systems, Inc. Profile

Company Name

Cisco Systems, Inc.

Year Founded

1984

HQ Location

Corporate Headquarters, 170 West Tasman Dr., San Jose, CA 95134, USA

Employees

10001+

Social

Financials

IPO