Cisco Webex Overview

Cisco-Webex offers industry-leading video conferencing, calling, and contact center solutions. Webex fuels hybrid work for businesses of all sizes.

Use Cases

Customers recommend Collaboration, Conference Call Management, Meeting Management, as the business use cases that they have been most satisfied with while using Cisco Webex.

Other use cases:

  • Content Management
  • Sales Document Management
  • Attendee Engagement
  • Helpdesk Management
  • Communication Management
  • Event Onboarding
  • Call Recording
See all use cases See less use cases

Business Priorities

Attract More Attendees and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Cisco Webex.

Other priorities:

  • Enhance Customer Relationships
  • Scale Best Practices
  • Launch New Products
  • Grow Market Share
  • Reach Global Target Audience
  • Improve Event ROI
  • Customizable Branding
  • Improve Visibility
  • Improve Stakeholder Relations
  • Establish Thought Leadership
  • Improve Brand Engagement
  • Grow Business
  • Improve Digital And Social Presence
  • Increase Customer Life Time Value
  • Improve Efficiency
See all business priorities See less business priorities

Cisco Webex Use-Cases and Business Priorities: Customer Satisfaction Data

Cisco Webex works with different mediums / channels such as Video. Offline. Events etc.

Cisco Webex's features include Recording, Personalization, Widgets, etc. and Cisco Webex support capabilities include Chat Support, AI Powered, Email Support, etc. also Cisco Webex analytics capabilities include Analytics, and Custom Reports.

Reviews

"When coronavirus hit, Webex Contact Center allowed us to get our employees working from home and get them working effectively. With everyone working from home, we haven't really skipped a beat and Cisco technologies have allowed us to do that." - Mike Hincks

Cisco Webex, BlueJeans, Zoom Meetings, Zoom Video Webinar, GoTo Meeting, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Cisco Webex

Top Industries

  • Information Technology and Services
  • Computer Software
  • Education

Popular in

  • Large Enterprise
  • Enterprise
  • Mid Market

Cisco Webex is popular in Information Technology And Services, Computer Software, and Education and is widely used by Large Enterprise, Enterprise, and Mid Market.

Comprehensive Insights on Cisco Webex Use Cases

What solutions does Cisco Webex provide for Collaboration?

How efficiently Does Cisco Webex manage your Conference Call Management?

How can Cisco Webex optimize your Meeting Management Workflow?

Why is Cisco Webex the best choice for Content Management?

How does Cisco Webex facilitate Sales Document Management?

48+ more Business Use Cases

10 buyers and buying teams have used Cuspera to assess how well Cisco Webex solved their Webinar and Conferencing needs. Cuspera uses 13085 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Cisco Webex testimonial

Mike Hincks

Director of IT Infrastructure

Vivint Solar

When coronavirus hit, Webex Contact Center allowed us to get our employees working from home and get them working effectively. With everyone working from home, we haven't really skipped a beat and Cisco technologies have allowed us to do that. Testimonial By Mike Hincks
Cisco Webex testimonial

Jerome Rouch-Sirech

Head of Retail

PUMA

The platform allows us to fine tune our training programs and operations, based on the qualitative feedback left by the customers. Testimonial By Jerome Rouch-Sirech
CUSTOMERS TESTIMONIALS
Cisco Webex testimonial

Mike Hincks

Director of IT Infrastructure

Vivint Solar

When coronavirus hit, Webex Contact Center allowed us to get our employees working from home and get them working effectively. With everyone working from home, we haven't really skipped a beat and Cisco technologies have allowed us to do that. Testimonial By Mike Hincks
Cisco Webex testimonial

Jerome Rouch-Sirech

Head of Retail

PUMA

The platform allows us to fine tune our training programs and operations, based on the qualitative feedback left by the customers. Testimonial By Jerome Rouch-Sirech

Case Studies

COMPANY INDUSTRY CASE STUDIES
Cisco Webex case study
NA
Case Study Georgia Public Broadcasting

Creating a new approach for political debates

Read More
Cisco Webex case study
NA
Case Study PUMA

Customer experience reinvented at PUMA

Read More
Cisco Webex case study
NA
Case Study Tamron Hall Show

Webex helps the home audience join in

Read More

Video

Introduction to Cisco Webex

Video Thumbnail

Frequently Asked Questions(FAQ)

for Cisco Webex

What is Cisco Webex used for?

Cisco Webex is a Webinar and Conferencing Software mainly used by its customers to Attract More Attendees and Improve Internal Communications by Collaboration, Conference Call Management and Meeting Management .

What are the top features of Cisco Webex?

Recording, Personalization and Widgets are some of the top features of Cisco Webex.

Who uses Cisco Webex?

Cisco Webex is used by Information Technology And Services, Computer Software and Education among other industries.

What are Cisco Webex alternatives?

BlueJeans, Zoom Meetings, Zoom Video Webinar and GoTo Meeting are popular alternatives for Cisco Webex.

Where is Cisco Webex located?

Cisco Webex is headquartered at Corporate Headquarters, 170 West Tasman Dr., San Jose, CA 95134, USA.
lightning

Peers used Cisco Webex for collaboration and conference call management

Cisco Webex Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.72/5 ★

Read Reviews (26)
Analytics

4.52/5 ★

Read Reviews (93)
Custom Reports

3.58/5 ★

Read Reviews (383)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.72/5 ★

Read Reviews (26)
Analytics

4.52/5 ★

Read Reviews (93)
Custom Reports

3.58/5 ★

Read Reviews (383)

Cisco Webex Integrations

Cisco Webex integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

3.75/5 ★

Read Reviews (1330)
Data Export

3.68/5 ★

Read Reviews (1261)

Few API Integrations for Cisco Webex

Software Failure Risk Guidance

?

for Cisco Webex

Overall Risk Meter

Low Medium High

Top Failure Risks for Cisco Webex

Cisco Systems, Inc. News

Cisco and NTT DATA partner to transform global enterprise wireless connectivity

Cisco and NTT DATA have expanded their partnership to enhance global enterprise wireless connectivity.

25/11/2024 - source

Interactive enhances Fletcher network with Cisco services - ChannelLife New Zealand

Interactive enhances Fletcher Building's network with Cisco services, providing support and cost savings across 400 sites in New Zealand.

17/11/2024 - source

Cisco and MGM Resorts International Sign Multi-Year Agreement - Cisco Newsroom

Cisco signed a multi-year agreement with MGM Resorts International, strengthening their collaboration.

17/11/2024 - source

Cisco Systems, Inc. Feeds

CISCO REPORTS FIRST QUARTER EARNINGS

Cisco reports its first-quarter earnings, detailing financial results for the period.

12/11/2024 - source

Five Benefits of Wi-Fi Onboarding via Captive Portals

In an age where providing internet connectivity to customers has become a necessity, captive portals have become an efficient, streamlined method of onboarding users securely. One of the main reasons for its increasing popularity is the many benefits it brings to the enterprises and businesses that chose to use it. Let’s take a closer look […]

29/05/2024 - source

Occupancy Monitoring enables a safe return to campus, at Aventus

Overview & challenge Aventus, a secondary Vocational Education and Training institute in the Netherlands, operates six campuses with 1,150 instructors and staff. Their main campus is designed to handle around 8,000 to 10,000 people, and their classrooms are designed for 30 students. Post pandemic, they decided to begin at a capacity of 15 per cent […]

27/05/2024 - source

Cisco Systems, Inc. Profile

Company Name

Cisco Systems, Inc.

Year Founded

1984

HQ Location

Corporate Headquarters, 170 West Tasman Dr., San Jose, CA 95134, USA

Employees

10001+

Social

Financials

IPO