CityGro loyalty & marketing platform Overview

CityGro-Loyalty increases customer retention by 2-3x with digital loyalty and rewards. Digital punch cards engage return customers more frequently.

Use Cases

Customers recommend Loyalty Management, Engagement Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using CityGro loyalty & marketing platform.

Other use cases:

  • Engaging On Social Media
  • Scheduling Post To Social Media
  • Digital Signature
  • Lifetime Value Management
  • Rating And Review Management
  • Digital Marketing
  • Contact List Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using CityGro loyalty & marketing platform.

Other priorities:

  • Improve ROI
  • Increase Sales & Revenue
See all business priorities See less business priorities

CityGro loyalty & marketing platform Use-Cases and Business Priorities: Customer Satisfaction Data

CityGro loyalty & marketing platform works with different mediums / channels such as Social Media, Website, E-Mail, etc.

CityGro loyalty & marketing platform's features include Rewards, and Gamification.

Reviews

"From webforms to text keywords, CityGro's solutions have helped us integrate digital marketing across our various locations. The CityGro App for iPad is incredibly user-friendly for both our more senior customers and small children. The platform all...ows us to personalize messages to different types of customers and automate them based on visit frequency" - Trevor Cannon

CityGro loyalty & marketing platform, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for CityGro loyalty & marketing platform

Top Industries

  • Food & Beverages
  • Restaurants
  • Professional Training & Coaching

Popular in

CityGro loyalty & marketing platform is popular in Food & Beverages, Restaurants, and Professional Training & Coaching and is widely used by

Comprehensive Insights on CityGro loyalty & marketing platform Use Cases

How can CityGro loyalty & marketing platform enhance your Loyalty Management process?

How does CityGro loyalty & marketing platform address your Engagement Management Challenges?

10+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well CityGro loyalty & marketing platform solved their Customer Loyalty Management needs. Cuspera uses 175 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
CityGro loyalty & marketing platform testimonial

Trevor Cannon

Fat Cats

From webforms to text keywords, CityGro's solutions have helped us integrate digital marketing across our various locations. The CityGro App for iPad is incredibly user-friendly for both our more senior customers and small children. The platform allows us to personalize messages to different types ...of customers and automate them based on visit frequency

Testimonial By Trevor Cannon
CityGro loyalty & marketing platform testimonial

Jeff Sadler

Hokulia

With our business having several different locations and seasonal schedules, it was hugely important for us to be able to customize and automate our text marketing system. CityGro worked with us to integrate directly into our POS, which gives us access to how often our customers visit and allows us... to send them offers accordingly

Testimonial By Jeff Sadler
CityGro loyalty & marketing platform testimonial

Zak Manning

Owner

Farr's Fresh

Since we started using CityGro, we have gotten rid of the cost of punch cards, employees don't have to insert the phone numbers and emails from business cards we used to collect, and now that we have thousands of people in our network, we don't have to reach people through third-party advertising. ...It costs us a couple cents to contact a customer, and even if it takes 10 messages to bring them back, it is extremely profitable

Testimonial By Zak Manning
CUSTOMERS TESTIMONIALS
CityGro loyalty & marketing platform testimonial

Trevor Cannon

Fat Cats

From webforms to text keywords, CityGro's solutions have helped us integrate digital marketing across our various locations. The CityGro App for iPad is incredibly user-friendly for both our more senior customers and small children. The platform allows us to personalize messages to different types ...of customers and automate them based on visit frequency

Testimonial By Trevor Cannon
CityGro loyalty & marketing platform testimonial

Jeff Sadler

Hokulia

With our business having several different locations and seasonal schedules, it was hugely important for us to be able to customize and automate our text marketing system. CityGro worked with us to integrate directly into our POS, which gives us access to how often our customers visit and allows us... to send them offers accordingly

Testimonial By Jeff Sadler
CityGro loyalty & marketing platform testimonial

Zak Manning

Owner

Farr's Fresh

Since we started using CityGro, we have gotten rid of the cost of punch cards, employees don't have to insert the phone numbers and emails from business cards we used to collect, and now that we have thousands of people in our network, we don't have to reach people through third-party advertising. ...It costs us a couple cents to contact a customer, and even if it takes 10 messages to bring them back, it is extremely profitable

Testimonial By Zak Manning

Case Studies

COMPANY INDUSTRY CASE STUDIES
CityGro loyalty & marketing platform case study
Apparel & Fashion
Apparel & Fashion
CASE STUDY Gigi Pip

Gigi Pip improved customer communication and sales using CityGro's TextChat, significantly increasing website conversions for their women's hat business.

Read More
CityGro loyalty & marketing platform case study
Apparel & Fashion
Apparel & Fashion
CASE STUDY Gigi Pip

Gigi Pip improved customer communication and sales using CityGro's TextChat, significantly increasing website conversions for their women's hat business.

Read More
lightning

Peers used CityGro loyalty & marketing platform for loyalty management and engagement management

CityGro loyalty & marketing platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.77/5 ★

Read Reviews (8)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.77/5 ★

Read Reviews (8)

Software Failure Risk Guidance

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for CityGro loyalty & marketing platform

Top Failure Risks for CityGro loyalty & marketing platform

CityGro Profile

Company Name

CityGro

Company Website

https://citygro.com/

HQ Location

60 N Cutler Drive, Suite 101, North Salt Lake City, Utah 84054, US

Employees

11-50

Social

Financials

SEED