CivicPlus Social Media Archiving Software Overview

CivicPlus addresses the public sector's need for enhanced data security and operational efficiency. By integrating a suite of technologies tailored for local governments, it ensures secure data handling while improving resident satisfaction. CivicPlus provides a unified platform that connects various governmental functions, enabling streamlined operations and effective communication with residents. The platform supports impact-led governance, offering solutions that foster transparency and trust within communities. CivicPlus stands out by understanding the unique challenges faced by local governments, delivering tailored solutions that align with industry trends and requirements.

Use Cases

Customers recommend Social Media Management, Sending & Publishing Communications, Engaging And Following Up, as the business use cases that they have been most satisfied with while using CivicPlus Social Media Archiving Software.

Other use cases:

  • Content Publishing
  • Searching For Content
  • Public Relations
See all use cases See less use cases

Business Priorities

Manage Risk and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using CivicPlus Social Media Archiving Software.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Establish Thought Leadership
  • Improve Stakeholder Relations
See all business priorities See less business priorities

CivicPlus Social Media Archiving Software Use-Cases and Business Priorities: Customer Satisfaction Data

CivicPlus Social Media Archiving Software works with different mediums / channels such as Social Media. Facebook. and Phone Calls.

CivicPlus Social Media Archiving Software's features include Recording. and CivicPlus Social Media Archiving Software support capabilities include 24/7 Support, AI Powered, Email Support, etc. also CivicPlus Social Media Archiving Software analytics capabilities include Custom Reports, and Analytics.

Reviews

"...It's nice that you can review sentiment trends and search your content quickly by date or keyword...." Peer review by Bronlea M., Communications Coordinator

Peer review evidence (same sources as the product rating summary)

"...All of President Barack Obama s tweets, Facebook posts and other social media snapshots have been archived in a searchable database. ..." ArchiveSocial
"...All of President Barack Obama s tweets, Facebook posts and other social media snapshots have been archived in a searchable database. ..." ArchiveSocial
"...A representative will call you to schedule a follow-up call. ..." Social Media Archiving

CivicPlus Social Media Archiving Software, belong to a category of solutions that help Data Security. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

ArchiveSocial, now CivicPlus Social Media Archiving Software, offers accurate and reliable social media archiving. It helps retain records and comply with public records laws.

Popular Business Setting

for CivicPlus Social Media Archiving Software

Top Industries

  • Government Administration
  • Education

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

CivicPlus Social Media Archiving Software is popular in Government Administration, and Education, and is widely used by Enterprise, Mid Market, and Large Enterprise.

CivicPlus Social Media Archiving Software Customer wins, Customer success stories, Case studies

How can CivicPlus Social Media Archiving Software optimize your Social Media Management Workflow?

Why is CivicPlus Social Media Archiving Software the best choice for Sending & Publishing Communications?

11 buyers and buying teams have used Cuspera to assess how well CivicPlus Social Media Archiving Software solved their Data Security needs. Cuspera uses 206 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Data Security needs.

 

City of McAlester - Government - Medium

CivicPlus Partners with City of McAlester to Enhance Transparency and Increase Civic Engagement

McAlester, USA

CivicPlus partnered with the City of McAlester to integrate its Agenda and Meeting Management and Codification systems, enhancing transparency and civic engagement. The platform consolidates agendas,... meeting documents, and municipal codes, making them accessible to residents and streamlining city operations. This initiative aims to improve public access to information and support efficient legislative processes.

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Streamline - Government Technology - Medium

CivicPlus Expands Accessibility with Streamline

Sacramento, USA

CivicPlus has acquired Streamline, enhancing its Civic Impact Platform with Streamline's special district website solution and DocAccess, a PDF-to-HTML accessibility tool. This acquisition supports C...ivicPlus' mission to improve ADA compliance and accessibility for local governments and special districts, aligning with upcoming Department of Justice requirements.

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City of Keizer, Oregon - Government - Medium

Keizer OR Unveils Redesigned CivicPlus Website

Keizer, USA

CivicPlus partnered with the City of Keizer, Oregon, to launch a redesigned municipal website. The new site integrates CivicPlus's Agenda and Meeting Management, Municipal Websites, and Municode Codi...fication solutions. It features streamlined navigation, AI-assisted search, and enhanced communication tools, aligning with community feedback for improved access to city resources and events.

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East Larimer County Water District (ELCO Water) - Utilities - Small

USA

CivicPlus Asset Management helped East Larimer County Water District cut asset lookup time from days to seconds. The district achieved 90% preventive maintenance and resolved issues 45% faster. Staff... now track thousands of assets in a centralized, GIS-aligned system. Work orders and asset history are managed in one place. The shift from manual records improved efficiency and planning.

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East Larimer County Water District (ELCO Water) - Utilities - Small

USA

CivicPlus Asset Management helped East Larimer County Water District cut asset lookup time to seconds. The district now achieves 90% preventive maintenance. Staff can quickly find asset information. ...This improves service and reduces downtime. The solution supports better water utility management.

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City of Weatherford, Texas - Government Administration - Small

Weatherford, USA

CivicPlus Recreation Management helped the City of Weatherford, Texas, move from a costly, inflexible parks and rec software to a flexible, integrated solution. The new system lets residents self-reg...ister for activities online, with 33% now using online registration. The city eliminated most paper forms and manual processes, going nearly paperless. The software integrates with the city's financial system and supports growing community needs. Staff now manage events and registrations more efficiently, saving time and reducing costs.

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lightning

Peers used CivicPlus Social Media Archiving Software for social media management and sending & publishing communications

CivicPlus Social Media Archiving Software Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.74/5 ★

Read Reviews (8)
Analytics

3.08/5 ★

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.74/5 ★

Read Reviews (8)
Analytics

3.08/5 ★

Read Reviews (3)

Software Failure Risk Guidance

?

for CivicPlus Social Media Archiving Software

Overall Risk Meter

Low Medium High

Top Failure Risks for CivicPlus Social Media Archiving Software

CivicPlus News

Partnership

CivicPlus and TenFore Golf Partner to Deliver a More Connected Parks, Recreation, and Golf Experience for Local Governments - The Golf Wire

CivicPlus partners with TenFore Golf to offer an integrated golf management platform for local governments. CivicPlus will resell TenFore’s technology, enabling municipal golf facilities to streamline operations and enhance resident experiences. The partnership simplifies procurement and supports revenue growth, allowing departments to manage golf operations alongside other recreation services under a single vendor relationship.

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Product

CivicPlus Innovation Labs Founded to Build the Next Generation of Local Government AI Technology - CivicPlus

CivicPlus has launched CivicPlus Innovation Labs to enhance local government technology using AI. This initiative aims to solve operational challenges by integrating customer insights and industry expertise. It reflects CivicPlus's strategic vision to accelerate and scale solutions for local governments, focusing on efficiency and resident engagement.

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Awards

CivicPlus is One of the Fastest-Growing Companies in America

CivicPlus has been recognized as one of the fastest-growing private companies in America by being included in the 2026 Inc. 5000 list by Inc. magazine. This recognition highlights CivicPlus's commitment to innovation and growth in providing solutions for local governments.

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Awards

Accolades highlight CivicPlus® Stevie® Awards Recognition

CivicPlus received multiple Stevie® Awards in 2026, including a Silver Award for Customer Service Training Team of the Year and Bronze Awards for Customer Service Department of the Year, Best Customer Satisfaction Strategy, and Achievement in AI-Driven Sales Automation. These accolades highlight CivicPlus' commitment to customer service excellence and innovation in AI-driven operations.

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CivicPlus Profile

Company Name

CivicPlus

Company Website

https://www.civicplus.com/

HQ Location

212 W Main St, Suite 500 , Durham, NC 27701, US

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

SEED