CivicPlus Social Media Archiving Software Overview

CivicPlus addresses the public sector's need for enhanced data security and operational efficiency. By integrating a suite of technologies tailored for local governments, it ensures secure data handling while improving resident satisfaction. CivicPlus provides a unified platform that connects various governmental functions, enabling streamlined operations and effective communication with residents. The platform supports impact-led governance, offering solutions that foster transparency and trust within communities. CivicPlus stands out by understanding the unique challenges faced by local governments, delivering tailored solutions that align with industry trends and requirements.

Use Cases

Customers recommend Social Media Management, Sending & Publishing Communications, Engaging And Following Up, as the business use cases that they have been most satisfied with while using CivicPlus Social Media Archiving Software.

Other use cases:

  • Content Publishing
  • Searching For Content
  • Public Relations
See all use cases See less use cases

Business Priorities

Manage Risk and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using CivicPlus Social Media Archiving Software.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Establish Thought Leadership
  • Improve Stakeholder Relations
See all business priorities See less business priorities

CivicPlus Social Media Archiving Software Use-Cases and Business Priorities: Customer Satisfaction Data

CivicPlus Social Media Archiving Software works with different mediums / channels such as Social Media. Facebook. and Phone Calls.

CivicPlus Social Media Archiving Software's features include Recording. and CivicPlus Social Media Archiving Software support capabilities include 24/7 Support, AI Powered, Email Support, etc. also CivicPlus Social Media Archiving Software analytics capabilities include Custom Reports, and Analytics.

Reviews

"...ArchiveSocial takes care of all of our social media accounts and we are now adding our website...." Peer review by Raquel C., City Clerk, Government Administration

Peer review evidence (same sources as the product rating summary)

"...The product has changed with us over time, as we have added and removed social media accounts. ...." Peer review by Steve W., Digital Content Manager, Government Administration
"...All of President Barack Obama s tweets, Facebook posts and other social media snapshots have been archived in a searchable database. ..." ArchiveSocial
"...A representative will call you to schedule a follow-up call. ..." ArchiveSocial

CivicPlus Social Media Archiving Software, belong to a category of solutions that help Data Security. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

ArchiveSocial, now CivicPlus Social Media Archiving Software, offers accurate and reliable social media archiving. It helps retain records and comply with public records laws.

Popular Business Setting

for CivicPlus Social Media Archiving Software

Top Industries

  • Government Administration
  • Education

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

CivicPlus Social Media Archiving Software is popular in Government Administration, and Education, and is widely used by Enterprise, Mid Market, and Large Enterprise.

CivicPlus Social Media Archiving Software Customer wins, Customer success stories, Case studies

How efficiently Does CivicPlus Social Media Archiving Software manage your Social Media Management?

What makes CivicPlus Social Media Archiving Software ideal for Sending & Publishing Communications?

11 buyers and buying teams have used Cuspera to assess how well CivicPlus Social Media Archiving Software solved their Data Security needs. Cuspera uses 206 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Data Security needs.

 

City of Brisbane, California - Government - Small

CivicPlus Agent Adoption Grows as Local Governments Embrace AI-Powered Self-Service - CivicPlus

Brisbane, USA

CivicPlus announced that over 240 local governments, including the City of Brisbane, California, have adopted CivicPlus Agent, an AI-powered self-service tool. This tool enhances resident information... access by integrating with CivicPlus products, providing accurate, multilingual responses 24/7. Brisbane's implementation of CivicPlus Agent, branded as Starla, has improved the accuracy and detail of city information available to residents.

Read on →
 

City of Brisbane, California - Government - Small

CivicPlus Agent Adoption Grows as Local Governments Embrace AI-Powered Self-Service

Brisbane, USA

CivicPlus Agent, an AI-powered self-service tool, is rapidly adopted by over 240 local governments, including the City of Brisbane, California. It integrates with CivicPlus products to provide 24/7 m...ultilingual support, enhancing resident experiences and operational efficiency. Brisbane's implementation, named Starla, has improved information accuracy and accessibility for residents.

Read on →
 

City of McAlester - Government - Medium

CivicPlus Partners with City of McAlester to Enhance Transparency and Increase Civic Engagement

McAlester, USA

CivicPlus partnered with the City of McAlester to integrate its Agenda and Meeting Management and Codification systems, enhancing transparency and civic engagement. The platform consolidates agendas,... meeting documents, and municipal codes, making them accessible to residents and streamlining city operations. This initiative aims to improve public access to information and support efficient legislative processes.

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East Larimer County Water District (ELCO Water) - Utilities - Small

USA

CivicPlus Asset Management helped East Larimer County Water District cut asset lookup time from days to seconds. The district achieved 90% preventive maintenance and resolved issues 45% faster. Staff... now track thousands of assets in a centralized, GIS-aligned system. Work orders and asset history are managed in one place. The shift from manual records improved efficiency and planning.

Read more →
 

East Larimer County Water District (ELCO Water) - Utilities - Small

USA

CivicPlus Asset Management helped East Larimer County Water District cut asset lookup time to seconds. The district now achieves 90% preventive maintenance. Staff can quickly find asset information. ...This improves service and reduces downtime. The solution supports better water utility management.

Read more →
 

City of Weatherford, Texas - Government Administration - Small

Weatherford, USA

CivicPlus Recreation Management helped the City of Weatherford, Texas, move from a costly, inflexible parks and rec software to a flexible, integrated solution. The new system lets residents self-reg...ister for activities online, with 33% now using online registration. The city eliminated most paper forms and manual processes, going nearly paperless. The software integrates with the city's financial system and supports growing community needs. Staff now manage events and registrations more efficiently, saving time and reducing costs.

Read more →
lightning

Peers used CivicPlus Social Media Archiving Software for social media management and sending & publishing communications

CivicPlus Social Media Archiving Software Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.74/5 ★

Read Reviews (8)
Analytics

3.08/5 ★

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.74/5 ★

Read Reviews (8)
Analytics

3.08/5 ★

Read Reviews (3)

Software Failure Risk Guidance

?

for CivicPlus Social Media Archiving Software

Overall Risk Meter

Low Medium High

Top Failure Risks for CivicPlus Social Media Archiving Software

CivicPlus News

Product

CivicPlus Innovation Labs and City AI Services

CivicPlus launched its Innovation Labs on September 2, 2026, to help local governments test AI tools for operational challenges. The labs focus on improving administrative processes, access to services, and regulatory compliance. The initiative aims to involve residents and staff early in the development process, ensuring tools enhance service quality and transparency in local government operations.

Read more →
Product

Diligent Announces Integration with CivicPlus DocAccess, Helping Public ...

Diligent and CivicPlus have integrated DocAccess with Diligent Community to enhance document accessibility for public sector organizations. This integration converts PDFs to accessible HTML, aiding ADA Title II and WCAG compliance, and supports multilingual access. It aims to reduce compliance risks and operational burdens while improving access to public information.

Read more →
Partnership

Through New Partnership, CivicPlus Swings Into Golf

CivicPlus has partnered with TenFore Golf to resell its golf management software alongside CivicPlus's existing parks and recreation technology. This partnership allows CivicPlus customers to purchase TenFore's golf tools under the same agreement used for CivicPlus Recreation Management, streamlining procurement for municipal golf operations.

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Partnership

CivicPlus and TenFore Golf Partner to Deliver a More Connected Parks ...

CivicPlus has partnered with TenFore Golf to expand its parks and recreation offerings by reselling TenFore's golf management platform to local governments. This partnership allows CivicPlus to offer a comprehensive solution for municipal golf operations, integrating TenFore's technology with CivicPlus's existing services to enhance community engagement and revenue generation.

Read more →

CivicPlus Profile

Company Name

CivicPlus

Company Website

https://www.civicplus.com/

HQ Location

212 W Main St, Suite 500 , Durham, NC 27701, US

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

SEED