CivicPlus Social Media Archiving Software Overview

CivicPlus addresses the public sector's need for enhanced data security and operational efficiency. By integrating a suite of technologies tailored for local governments, it ensures secure data handling while improving resident satisfaction. CivicPlus provides a unified platform that connects various governmental functions, enabling streamlined operations and effective communication with residents. The platform supports impact-led governance, offering solutions that foster transparency and trust within communities. CivicPlus stands out by understanding the unique challenges faced by local governments, delivering tailored solutions that align with industry trends and requirements.

Use Cases

Customers recommend Social Media Management, Sending & Publishing Communications, Engaging And Following Up, as the business use cases that they have been most satisfied with while using CivicPlus Social Media Archiving Software.

Other use cases:

  • Content Publishing
  • Searching For Content
  • Public Relations
See all use cases See less use cases

Business Priorities

Manage Risk and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using CivicPlus Social Media Archiving Software.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Establish Thought Leadership
  • Improve Stakeholder Relations
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CivicPlus Social Media Archiving Software Use-Cases and Business Priorities: Customer Satisfaction Data

CivicPlus Social Media Archiving Software works with different mediums / channels such as Social Media. Facebook. and Phone Calls.

CivicPlus Social Media Archiving Software's features include Recording. and CivicPlus Social Media Archiving Software support capabilities include 24/7 Support, AI Powered, Email Support, etc. also CivicPlus Social Media Archiving Software analytics capabilities include Custom Reports, and Analytics.

Reviews

"...The product has changed with us over time, as we have added and removed social media accounts. ...." Peer review by Steve W., Digital Content Manager, Government Administration

CivicPlus Social Media Archiving Software, belong to a category of solutions that help Data Security. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

ArchiveSocial, now CivicPlus Social Media Archiving Software, offers accurate and reliable social media archiving. It helps retain records and comply with public records laws.

Popular Business Setting

for CivicPlus Social Media Archiving Software

Top Industries

  • Government Administration
  • Education

Popular in

  • Enterprise
  • Mid Market
  • Large Enterprise

CivicPlus Social Media Archiving Software is popular in Government Administration, and Education, and is widely used by Enterprise, Mid Market, and Large Enterprise.

CivicPlus Social Media Archiving Software Customer wins, Customer success stories, Case studies

How can CivicPlus Social Media Archiving Software optimize your Social Media Management Workflow?

What solutions does CivicPlus Social Media Archiving Software provide for Sending & Publishing Communications?

11 buyers and buying teams have used Cuspera to assess how well CivicPlus Social Media Archiving Software solved their Data Security needs. Cuspera uses 206 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Data Security needs.

 

Keizer, OR, Unveils Redesigned Website - CivicPlus

CivicPlus partnered with the City of Keizer, Oregon, to launch a redesigned city website focused on community-centric services. The new platform integrates Agenda and Meeting Management, Municipal We...bsites, and Municode Codification, featuring unified meetings and agendas, task-based navigation, and AI-assisted search. This redesign aims to streamline communication and improve resident engagement with city resources.

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Athens, Alabama, Launches Redesigned CivicPlus Website to Enhance Accessibility and Community Connection - CivicPlus

Athens, Alabama, has launched a redesigned website using CivicPlus to improve accessibility and strengthen community connections.

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City of Independence Launches CivicReady Mass Notification System to Enhance Citizen Communication

The City of Independence has partnered with CivicPlus to implement the CivicReady mass notification system, enhancing communication with residents. This system allows the city to send urgent and rout...ine alerts via email, text, and voicemail, improving public safety and information dissemination. CivicPlus, known for its government technology solutions, supports over 4,000 local governments.

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Lawrence - Government Administration

SeeClickFix 311 CRM helped Lawrence improve resident service delivery. The city used the platform to manage requests and streamline communication. This made it easier for residents to report issues. ...City staff responded faster and tracked progress better. The solution improved efficiency and resident satisfaction.

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a university - Education

CivicPlus Social Media Archiving helped a university manage Facebook and X direct messages for records compliance. The university needed to capture and store social media interactions for transparenc...y. CivicPlus provided a solution to archive these messages easily. The university improved its ability to meet records requirements and stay compliant.

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Tavares, FL - Government Administration

CivicPlus Process Automation and Digital Services helped Tavares, FL improve their Christmas parade process. The city used automation to streamline workflows and serve residents online. This digital ...solution made event management easier for staff. Residents benefited from faster, more efficient services. The city enhanced its digital government experience with CivicPlus.

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lightning

Peers used CivicPlus Social Media Archiving Software for social media management and sending & publishing communications

CivicPlus Social Media Archiving Software Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.74/5 ★

Read Reviews (8)
Analytics

3.08/5 ★

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.74/5 ★

Read Reviews (8)
Analytics

3.08/5 ★

Read Reviews (3)

Software Failure Risk Guidance

?

for CivicPlus Social Media Archiving Software

Overall Risk Meter

Low Medium High

Top Failure Risks for CivicPlus Social Media Archiving Software

CivicPlus News

M&A

CivicPlus Expands Accessibility with Streamline - CivicPlus

CivicPlus has acquired Streamline, enhancing its Civic Impact Platform with Streamline's special district website solution and DocAccess, a PDF-to-HTML accessibility tool. This acquisition strengthens CivicPlus' offerings for local governments, focusing on ADA compliance and improving digital accessibility. Streamline's CEO, Mac Clemmens, will continue to advance accessibility initiatives at CivicPlus.

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Partnership

Independence, Iowa Expands Transparency and Communication- CivicPlus

CivicPlus has partnered with the City of Independence, Iowa, to enhance transparency and communication through its Civic Impact Platform. The city will use CivicPlus solutions like Social Media Archiving and Mass Notification to improve community engagement and streamline services. This partnership aims to modernize the city's website, providing a centralized hub for information and increasing public awareness.

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Awards

Accolades highlight CivicPlus Stevie Awards Recognition

Accolades highlight CivicPlus Stevie Awards Recognition

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M&A

CivicPlus Acquires Beehive's Asset Management

CivicPlus Acquires Beehive's Asset Management

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CivicPlus Profile

Company Name

CivicPlus

Company Website

https://www.civicplus.com/

HQ Location

212 W Main St, Suite 500 , Durham, NC 27701, US

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

SEED