Clarabridge Analytics Overview

Clarabridge-analytics leverages text analytics to deeply understand customer feedback. It goes beyond natural language processing to offer more complex insights.

Use Cases

Customers recommend Funnel Analysis, Collecting Feedback, Social Media Analytics, as the business use cases that they have been most satisfied with while using Clarabridge Analytics.

Other use cases:

  • Lead Analytics
  • Coaching
  • Helpdesk Management
  • Proposal & Quote Management
  • Contact List Management
  • Customise Loyalty Program
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Business Priorities

Improve Customer Satisfaction and Acquire Customers are the most popular business priorities that customers and associates have achieved using Clarabridge Analytics.

Other priorities:

  • Improve Efficiency
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Clarabridge Analytics Use-Cases and Business Priorities: Customer Satisfaction Data

Clarabridge Analytics works with different mediums / channels such as Social Media, and E-Mail,

Clarabridge Analytics's features include Embedded Survey Forms, and Dashboard.

Reviews

"...We have been able to receive and analyse live real-time feedback form customers and create reports of these...." Peer review by Consultant

Clarabridge Analytics, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Clarabridge Analytics

Top Industries

  • Management Consulting
  • Insurance
  • Marketing and Advertising

Popular in

  • Large Enterprise
  • Mid Market
  • Small Business

Clarabridge Analytics is popular in Management Consulting, Insurance, and Marketing And Advertising and is widely used by Large Enterprise, Mid Market, and Small Business.

Comprehensive Insights on Clarabridge Analytics Use Cases

Why is Clarabridge Analytics the best choice for Collecting Feedback?

What solutions does Clarabridge Analytics provide for Coaching?

6+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Clarabridge Analytics solved their Customer Feedback Management needs. Cuspera uses 157 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

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Peers used Clarabridge Analytics for funnel analysis and Collecting feedback

Clarabridge Analytics Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.27/5 ★

Read Reviews (5)
Analytics

4.59/5 ★

Read Reviews (33)
Custom Reports

4.52/5 ★

Read Reviews (27)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.27/5 ★

Read Reviews (5)
Analytics

4.59/5 ★

Read Reviews (33)
Custom Reports

4.52/5 ★

Read Reviews (27)

Software Failure Risk Guidance

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for Clarabridge Analytics

Top Failure Risks for Clarabridge Analytics

Clarabridge Profile

Company Name

Clarabridge

Year Founded

2006

HQ Location

11400 Commerce Park Drive Suite 500 Reston, VA 20191

Employees

251-500

Social

Financials

PRIVATE