CLIENT LETTER® Overview

CLIENT LETTER provides a reliable on-premise CCM solution with Word-based templates and a browser-based editor. It ensures efficient document creation and management.

Use Cases

Customers recommend Engaging And Following Up, Proposal & Quote Management, Contract Management, as the business use cases that they have been most satisfied with while using CLIENT LETTER®.

Other use cases:

  • Communication Management
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Business Priorities

Acquire Customers is the most popular business priority that customers and associates have achieved using CLIENT LETTER®.

Other priorities:

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CLIENT LETTER® Use-Cases and Business Priorities: Customer Satisfaction Data

CLIENT LETTER® works with different mediums / channels such as Offline. and On Premises.

CLIENT LETTER®'s features include Personalization, and Alerts: Popups & Notifications. and CLIENT LETTER® support capabilities include 24/7 Support, AI Powered, Email Support, etc. also CLIENT LETTER® analytics capabilities include Custom Reports, and Analytics.

Reviews

"...CLIENT LETTER simplifies the creation and personalization of business communication including letters, policies, contracts, notifications, quotes and more...." Peer review from Top Down Systems

CLIENT LETTER®, belong to a category of solutions that help Authoring and Publishing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for CLIENT LETTER®

Top Industries

  • Insurance

Popular in

  • Large Enterprise

CLIENT LETTER® is popular in Insurance, and is widely used by Large Enterprise,

Comprehensive Insights on CLIENT LETTER® Use Cases

How can CLIENT LETTER® enhance your Communication Management process?

Case Studies

Insurance

CASE STUDY Western Provident Association (WPA)

Topdown INTOUCH helped Western Provident Association (WPA) improve customer communications. WPA needed to speed up document creation and reduce IT dependency. INTOUCH let non-IT staff manage template...s and workflows. Template set-up time dropped from 50 to 7.5 days. The number of templates fell by 97%. IT resource needs and costs went down. WPA now delivers real-time, omnichannel content and improved customer engagement.

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CLIENT LETTER® Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.29/5 ★

Read Reviews (8)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.29/5 ★

Read Reviews (8)

Software Failure Risk Guidance

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for CLIENT LETTER®

Top Failure Risks for CLIENT LETTER®

Top Down Systems Corporation Profile

Company Name

Top Down Systems Corporation

Company Website

https://www.topdownsystems.com/

HQ Location

9210 Corporate Blvd., Suite 401, Rockville, Maryland 20850, US

Employees

11-50

Social

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Financials

NA