Clientshare Pulse: Use-Cases, Insights and Reviews | 2025 Cuspera

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A workflow tool to deliver business reviews

Clientshare Pulse Overview

Clientshare Pulse enhances customer engagement and retention through its specialized Business Review software tailored for B2B enterprises. The platform excels in providing digital Quarterly Business Reviews (QBRs), offering unique risk analysis dashboards that leverage client feedback to pinpoint at-risk accounts and uncover growth opportunities. This strategic approach allows businesses to proactively manage client relationships and expand contracts. By focusing on data-driven insights, Clientshare Pulse helps organizations not only identify potential issues but also capitalize on new opportunities, thus optimizing client satisfaction and retention.

Use Cases

Customers recommend Engaging And Following Up, Contract Management, Relationship Management, as the business use cases that they have been most satisfied with while using Clientshare Pulse.

Other use cases:

Customer Feedback Management
Workflow Management
Digital Marketing
Sales Review & Feedback

See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Manage Risk are the most popular business priorities that customers and associates have achieved using Clientshare Pulse.

Other priorities:

Scale Best Practices
Increase Sales & Revenue

See all business priorities See less business priorities

Clientshare Pulse Use-Cases and Business Priorities: Customer Satisfaction Data

Clientshare Pulse works with different mediums / channels such as Promotions.

Reviews

"Clientshare is an intuitive and simple to use platform. Having one place for both our clients and Telefónica Tech to interact about everything to do with our relationship has made everyone’s life simpler." - Martin Hess

Clientshare Pulse, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Clientshare Pulse is the only Quarterly Business Reviews platform for B2B enterprises. Problem accounts are uncovered and growth opportunities identified easily.

Popular Business Setting

for Clientshare Pulse

Top Industries

Consumer Services
Human Resources
Hospitality

Popular in

Enterprise

Clientshare Pulse is popular in Consumer Services, Human Resources, and Hospitality and is widely used by Enterprise,

Comprehensive Insights on Clientshare Pulse Use Cases

What solutions does Clientshare Pulse provide for Engaging And Following Up?

What makes Clientshare Pulse ideal for Contract Management?

Why is Clientshare Pulse the best choice for Customer Feedback Management?

How can Clientshare Pulse enhance your Workflow Management process?

4+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Clientshare Pulse solved their Help Desk needs. Cuspera uses 172 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Martin Hess Telefónica Tech	Clientshare is an intuitive and simple to use platform. Having one place for both our clients and Telefónica Tech to interact about everything to do with our relationship has made everyone’s life simpler. Testimonial By Martin Hess
Simon Blockley CEO Guidant Global	Clientshare is now Guidant’s global platform for client engagement and has been instrumental in 95% contract retention and growing Guidant’s credibility within client accounts Testimonial By Simon Blockley
Paul Evans CEO Carlisle Support Services	Putting the Customer at the Heart of all we do is the cornerstone of Carlisle. We are working with Clientshare to deliver upon this core value of our business Testimonial By Paul Evans

CUSTOMERS	TESTIMONIALS
Martin Hess Telefónica Tech	Clientshare is an intuitive and simple to use platform. Having one place for both our clients and Telefónica Tech to interact about everything to do with our relationship has made everyone’s life simpler. Testimonial By Martin Hess
Simon Blockley CEO Guidant Global	Clientshare is now Guidant’s global platform for client engagement and has been instrumental in 95% contract retention and growing Guidant’s credibility within client accounts Testimonial By Simon Blockley
Paul Evans CEO Carlisle Support Services	Putting the Customer at the Heart of all we do is the cornerstone of Carlisle. We are working with Clientshare to deliver upon this core value of our business Testimonial By Paul Evans

Case Studies

Hospitality

CASE STUDY CH&CO

Clientshare helped CH&CO improve client retention in a competitive hospitality market. CH&CO used to have unorganized, one-way client communication. With Clientshare, they now share management inform...ation, track business reviews, and log achievements for all accounts. The platform made it easy to keep every client informed and engaged. During the COVID-19 shutdown, Clientshare enabled digital updates for all venues. CH&CO credits Clientshare for supporting their growth and helping them enter the Sunday Times Top Track 250 league table.

Human Resources

CASE STUDY PMP Recruitment

Clientshare helped PMP Recruitment standardise service delivery and improve client communication. PMP used Clientshare to track and log all client reporting, giving leadership live metrics and visibi...lity. The platform made key operational data securely available to clients. PMP grew stakeholder communities within accounts by 35% since using Clientshare. The solution helped PMP retain several critical client accounts since its launch.

Information Technology and Services

CASE STUDY Telefónica Tech

Clientshare Pulse helped Telefónica Tech make business reviews more consistent. Before, each Delivery Manager used different slides, so leaders had little insight into client health. Pulse gave every...one the same data and feedback, making it easy to track success and improve client satisfaction. Senior leaders used Pulse dashboards to find new growth areas. After 9 months, Telefónica Tech saw a 15% increase in cross-selling and a 5% drop in churn rate.

CASE STUDY Ricoh

Clientshare Pulse helped Ricoh manage feedback for their top 100 global customers. Teams found Pulse easy to use and liked its simple design. The tool made it easy to collect CSAT feedback and NPS sc...ores. New features like templating were especially helpful for mid-segment customers. Ricoh saw strong positive feedback from their teams after using Pulse.

Utilities

CASE STUDY SEKO Logistics

Pulse helps SEKO Logistics keep clients updated with regular reviews and feedback. SEKO uses Pulse to gather NPS scores and act quickly on client input. The tool is now a key selling point in tenders... and sales talks. SEKO shows clients they care and take immediate action. Pulse adds significant value to SEKO's client relationships.

Information Technology and Services

CASE STUDY Xerox

Clientshare Pulse helps Xerox see the value they give to clients. The tool lets Xerox compare their view with client feedback. This helps them build stronger relationships and find new business. Team...s feel good when clients notice their work. Using Pulse leads to better client retention and more business opportunities.

Peers used Clientshare Pulse for engaging and following up and contract management

Clientshare Pulse Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
Custom Reports	3.94/5 ★ Read Reviews (15)
Analytics	3.62/5 ★ Read Reviews (7)

CAPABILITIES	RATINGS AND REVIEWS
Custom Reports	3.94/5 ★ Read Reviews (15)
Analytics	3.62/5 ★ Read Reviews (7)

Software Failure Risk Guidance

for Clientshare Pulse

Top Failure Risks for Clientshare Pulse

Client Share Ltd Profile

Company Name

Client Share Ltd

Company Website

https://www.myclientshare.com/

HQ Location

42-46 Princelet Street

Employees

51-200

Social

Financials