CloudPhone Overview
Here’s the scoop on CloudPhone! We've gathered over 48 insights from folks who use it, and know it inside out—from peer reviews to customer testimonials and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
CloudPhone, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if CloudPhone is right for your needs? Our Cuspera AI engine can evaluate how CloudPhone fits your specific business needs, industry, and context. Get your personalized assessment report today.
CloudPhone supports business activities such as:
- Contract Management
- Call Recording
- Conference Call Management
CloudPhone can help you with many business goals, such as Improve Internal Communications. It can help manage these activities if you use Offline Phone Calls Events etc. for these needs.
CloudPhone Information Technology and Services Vertical is its biggest customer base.
CloudPhone Reviews
11 buyers and buying teams have used Cuspera to assess how well CloudPhone solved their Contact Center Software needs. Cuspera uses 48 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Business Priorities
Improve Internal Communications is the most popular business priority peers achieved using CloudPhone.
Use Cases
Peers recommend Contract Management , Call Recording , Conference Call Management , as the business use cases that they have been most satisfied while using CloudPhone.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Contract Management |
4.01/5 ★ |
"...We took out the complicated setup and wiring, the big ticket hardware, the multi-year contract, and the uninspired customer support...." Hosted VoIP Phone Service Made Easy for Small Business |
| Call Recording with Offline, Phone Calls, Events and Trade Shows |
4.28/5 ★ |
"...Their largest plan is $64.99 per month and offers 10 numbers, unlimited extensions, unlimited virtual receptionists, conference calling, business hours, greetings, and call recording. ..." The Ultimate List of the Best Virtual Phone Systems for Small Businesses in 2020 |
| Conference Call Management with Offline, Phone Calls, Events and Trade Shows |
4.28/5 ★ |
"...Their largest plan is $64.99 per month and offers 10 numbers, unlimited extensions, unlimited virtual receptionists, conference calling, business hours, greetings, and call recording. ..." The Ultimate List of the Best Virtual Phone Systems for Small Businesses in 2020 |
| PEER EXPERIENCES | |
|---|---|
| Contract Management |
4.01/5 ★ |
"...We took out the complicated setup and wiring, the big ticket hardware, the multi-year contract, and the uninspired customer support...." Hosted VoIP Phone Service Made Easy for Small Business |
|
| Call Recording with Offline, Phone Calls, Events and Trade Shows |
4.28/5 ★ |
"...Their largest plan is $64.99 per month and offers 10 numbers, unlimited extensions, unlimited virtual receptionists, conference calling, business hours, greetings, and call recording. ..." The Ultimate List of the Best Virtual Phone Systems for Small Businesses in 2020 |
|
| Conference Call Management with Offline, Phone Calls, Events and Trade Shows |
4.28/5 ★ |
"...Their largest plan is $64.99 per month and offers 10 numbers, unlimited extensions, unlimited virtual receptionists, conference calling, business hours, greetings, and call recording. ..." The Ultimate List of the Best Virtual Phone Systems for Small Businesses in 2020 |
|
Popular Business Setting
for CloudPhone
Top Industries
- Information Technology and Services
Popular in
- Small Business
IT and Other Capabilities
for CloudPhone
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (5) |
| Data Export | Read Reviews (6) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (5) |
| Data Export | Read Reviews (6) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (7) |
| Phone Support | Read Reviews (8) |
| Email Support | Read Reviews (1) |
| Chat Support | Read Reviews (1) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (7) |
| Phone Support | Read Reviews (8) |
| Email Support | Read Reviews (1) |
| Chat Support | Read Reviews (1) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (3) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (3) |
Software Failure Risk Guidance
?for CloudPhone
Top Failure Risks for CloudPhone
Vendor Profile Details
Company Name
FreedomVoice
Company Website
https://www.freedomvoice.com/HQ Location
5600 Avenida Encinas, Suite 170, Carlsbad, California 92008, US
Employees
101-250
Social
Financials
M&A
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