New Relic Overview
New Relic offers a comprehensive observability platform tailored for engineers aiming to monitor, debug, and enhance their entire technology stack. This platform supports full-stack monitoring, covering front-end, back-end, and infrastructure components, along with vulnerability assessments and log analysis. With over 780 integrations, including Agentic AI, New Relic facilitates seamless data collection and analysis across diverse systems. The platform's robust security measures ensure enterprise-level data protection. A unique aspect is its ability to break down organizational silos, fostering collaborative engineering environments. Users can start without financial commitment, making it accessible for teams looking to improve operational visibility and performance.
Use Cases
Customers recommend Helpdesk Management, Communication Management, Collaboration, as the business use cases that they have been most satisfied with while using New Relic.
Business Priorities
Acquire Customers and Improve Efficiency are the most popular business priorities that customers and associates have achieved using New Relic.
New Relic Use-Cases and Business Priorities: Customer Satisfaction Data
New Relic works with different mediums / channels such as Phone Calls. E-Mail. Chat etc.
New Relic's features include Alerts: Popups & Notifications, Dashboard, Widgets, etc. and New Relic support capabilities include Email Support, Chat Support, Phone Support, etc. also New Relic analytics capabilities include Analytics, and Custom Reports.
Reviews
"...When you re a startup, it s a major win to collaborate with a well recognized brand like New Relic...." Peer review by Scott Klein, CEO and Co-Founder, StatusPage, StatusPage.io
Peer review evidence (same sources as the product rating summary)
"...Products Help Center Want to use our logo? , including instructions and different styles and formats...." Retail and e-commerce Monitoring
"...Alerts and notification services, like emails for daily monitoring...." Peer review by Verified Reviewer, Computer Software
"...Both have a focus on collaborating and cooperating with their customers and offer 24x7 support with excellence...." Peer review by Johnny Halife, Chief Architect and Co-founder, Mural.ly
New Relic, TWIPLA, Klipfolio, Buildfire, Unity Platform, etc., all belong to a category of solutions that help Digital Analytics. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
New Relic allows engineers to monitor, debug, and improve their entire stack using an all-in-one observability platform. Sign-up is free and requires no credit card.
Popular Business Setting
for New Relic
Top Industries
- Computer Software
- Information Technology and Services
- Internet
Popular in
- Small Business
- Large Enterprise
- Mid Market
New Relic is popular in Computer Software, Information Technology And Services, and Internet and is widely used by Small Business, Large Enterprise, and Mid Market.
New Relic Customer wins, Customer success stories, Case studies
How can New Relic enhance your Helpdesk Management process?
How does New Relic address your Communication Management Challenges?
What makes New Relic ideal for Collaboration?
How can New Relic optimize your Performance Management Workflow?
How can New Relic optimize your Engagement Management Workflow?
11 buyers and buying teams have used Cuspera to assess how well New Relic solved their Digital Analytics needs. Cuspera uses 1800 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Analytics needs.
Bangkok Bank Standardizes on New Relic Intelligent Observability Platform , Powered by Digital Experience Monitoring , to Expand Mobile Banking Ecosystem
Ajaib - Financial Services
William Hill - Entertainment - Large
Absolutely Simple Custom Monitoring with New Relic Flex
Frequently Asked Questions(FAQ)
for New Relic
What is New Relic?
New Relic is a cloud-based platform that gives developers, engineers, operations, and management a clear view of what’s happening in today’s complex software environments. It helps to find and fix problems faster, build high-performing DevOps teams, and deliver delightful experiences for the customers.
It is a full-stack data analysis platform for all the software metrics, events, and logs with a connected, real-time view of all the operational data in one place to respond faster, optimize better, and build more perfect software. It also helps to instantly detect, diagnose, and resolve issues before customers notice and respond to incidents faster.
Some of its features include troubleshooting and optimizing the apps and systems in just a few clicks, Detecting, understanding, and resolving problems Faster, technical support from instrumentation to incident response, On-demand video training, and more.
What is New Relic used for?
What are the top features of New Relic?
Who uses New Relic?
What are New Relic alternatives?
Where is New Relic located?
Peers used New Relic for helpdesk management and communication management
New Relic Competitors
New Relic Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (12) |
| Analytics | Read Reviews (217) |
| Custom Reports | Read Reviews (246) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (12) |
| Analytics | Read Reviews (217) |
| Custom Reports | Read Reviews (246) |
New Relic Integrations
New Relic integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for New Relic
Software Failure Risk Guidance
?for New Relic
Overall Risk Meter
Top Failure Risks for New Relic
New Relic, Inc. News
OpenTelemetry Collector Configuration for New Relic Language Agent Error Filtering
New Relic has introduced a configuration for the OpenTelemetry Collector that allows users to filter out certain error types, such as HTTP 500 errors, from affecting error rates and the Errors Inbox. This feature helps prevent alert fatigue by ignoring expected errors while preserving trace data for debugging. The new setup demonstrated a reduction in error rate from 50% to 31.25% in a test scenario.
New Relic advances AI observability with new intelligence layer
New Relic has launched New Relic Knowledge, a platform feature that integrates telemetry and knowledge sources to enhance AI observability. This capability aids AI agents and engineering teams in faster issue detection and resolution by providing real-time and historical data context. It aims to reduce operational toil and improve decision-making speed, thereby mitigating downtime risks and enhancing business reliability.
New Relic Knowledge for Faster Incident Resolution
New Relic has launched New Relic Knowledge, an AI-driven tool designed to enhance incident resolution by integrating business context with observability data. It provides real-time insights into affected transactions, revenue impact, and historical resolutions, supporting Confluence at launch with plans for further integrations. The tool aims to improve operational resilience and is available from May 25, 2026.
New Relic Unveils Knowledge Capability to Power Agents with Real-Time ...
New Relic has introduced New Relic Knowledge, a platform capability that enhances AI agents and engineers with real-time system understanding. This feature integrates telemetry and historical data to improve issue detection and resolution, reducing operational downtime risks. It will be available to New Relic AI customers from May 25, 2026.
New Relic, Inc. Profile
Company Name
New Relic, Inc.
Company Website
https://newrelic.com/HQ Location
188 Spear St., Suite 1000 San Francisco, CA USA 94105
Employees
1001-5000
Social
Financials
SERIES C
