New Relic Overview
New Relic offers a comprehensive observability platform tailored for engineers aiming to monitor, debug, and enhance their entire technology stack. This platform supports full-stack monitoring, covering front-end, back-end, and infrastructure components, along with vulnerability assessments and log analysis. With over 780 integrations, including Agentic AI, New Relic facilitates seamless data collection and analysis across diverse systems. The platform's robust security measures ensure enterprise-level data protection. A unique aspect is its ability to break down organizational silos, fostering collaborative engineering environments. Users can start without financial commitment, making it accessible for teams looking to improve operational visibility and performance.
Use Cases
Customers recommend Helpdesk Management, Communication Management, Collaboration, as the business use cases that they have been most satisfied with while using New Relic.
Business Priorities
Acquire Customers and Improve Efficiency are the most popular business priorities that customers and associates have achieved using New Relic.
New Relic Use-Cases and Business Priorities: Customer Satisfaction Data
New Relic works with different mediums / channels such as Phone Calls. E-Mail. Chat etc.
New Relic's features include Alerts: Popups & Notifications, Dashboard, Widgets, etc. and New Relic support capabilities include Email Support, Chat Support, Phone Support, etc. also New Relic analytics capabilities include Analytics, and Custom Reports.
Reviews
"...The software s User Interaction Traces is a function that permits you to monitor individual user engagements in your app (for example, all screen loads) by offering code-level data traces...." Peer review from Featured Customers
Peer review evidence (same sources as the product rating summary)
"...Products Help Center Want to use our logo? , including instructions and different styles and formats...." Public Sector
"...One of the best monitoring tools to track performance of web applications and APIs...." Peer review by Harshit Seth
"...When you re a startup, it s a major win to collaborate with a well recognized brand like New Relic...." Peer review by Scott Klein, CEO and Co-Founder, StatusPage, StatusPage.io
New Relic, TWIPLA, Klipfolio, Buildfire, Unity Platform, etc., all belong to a category of solutions that help Digital Analytics. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
New Relic allows engineers to monitor, debug, and improve their entire stack using an all-in-one observability platform. Sign-up is free and requires no credit card.
Popular Business Setting
for New Relic
Top Industries
- Computer Software
- Information Technology and Services
- Internet
Popular in
- Small Business
- Large Enterprise
- Mid Market
New Relic is popular in Computer Software, Information Technology And Services, and Internet and is widely used by Small Business, Large Enterprise, and Mid Market.
New Relic Customer wins, Customer success stories, Case studies
How can New Relic optimize your Helpdesk Management Workflow?
How does New Relic address your Communication Management Challenges?
What Are the key features of New Relic for Collaboration?
How does New Relic facilitate Performance Management?
How can New Relic enhance your Engagement Management process?
11 buyers and buying teams have used Cuspera to assess how well New Relic solved their Digital Analytics needs. Cuspera uses 1800 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Analytics needs.
Bangkok Bank Standardizes on New Relic Intelligent Observability Platform , Powered by Digital Experience Monitoring , to Expand Mobile Banking Ecosystem
Ajaib - Financial Services
Absolutely Simple Custom Monitoring with New Relic Flex
Frequently Asked Questions(FAQ)
for New Relic
What is New Relic?
New Relic is a cloud-based platform that gives developers, engineers, operations, and management a clear view of what’s happening in today’s complex software environments. It helps to find and fix problems faster, build high-performing DevOps teams, and deliver delightful experiences for the customers.
It is a full-stack data analysis platform for all the software metrics, events, and logs with a connected, real-time view of all the operational data in one place to respond faster, optimize better, and build more perfect software. It also helps to instantly detect, diagnose, and resolve issues before customers notice and respond to incidents faster.
Some of its features include troubleshooting and optimizing the apps and systems in just a few clicks, Detecting, understanding, and resolving problems Faster, technical support from instrumentation to incident response, On-demand video training, and more.
What is New Relic used for?
What are the top features of New Relic?
Who uses New Relic?
What are New Relic alternatives?
Where is New Relic located?
Peers used New Relic for helpdesk management and communication management
New Relic Competitors
New Relic Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (12) |
| Analytics | Read Reviews (217) |
| Custom Reports | Read Reviews (246) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (12) |
| Analytics | Read Reviews (217) |
| Custom Reports | Read Reviews (246) |
New Relic Integrations
New Relic integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for New Relic
Software Failure Risk Guidance
?for New Relic
Overall Risk Meter
Top Failure Risks for New Relic
New Relic, Inc. News
New Relic Commits to Achieving FedRAMP High and DoD IL4 Authorizations ...
New Relic is pursuing FedRAMP High and DoD IL4 authorizations on AWS GovCloud, enhancing its observability platform for highly regulated environments. This move supports government agencies with secure, full-stack visibility, aiding cloud migration and AI application monitoring.
Future-proof your observability with the New Relic hybrid agent.
New Relic introduces a hybrid agent supporting OpenTelemetry APIs, enabling incremental adoption of standard instrumentation while maintaining existing APM capabilities. This integration allows seamless telemetry data collection and observability platform integration, ensuring a smooth transition to open standards without losing current functionalities.
New Relic Launches Autonomous AI Agent to Transform IT Operations
New Relic has launched Autopilot and Ground Truth capabilities to enhance IT operations. Autopilot offers an automated SRE agent for incident management, while Ground Truth provides AI agents with deep insights from New Relic's data substrate. Both tools aim to improve operational efficiency and are available from summer 2026.
New, Relic, Autopilot, New Relic, Capabilities, Supercharge, Agentic ...
New Relic announced the launch of its Autopilot and Ground Truth capabilities, enhancing AI-driven observability for businesses. Autopilot offers automated SRE operations, while Ground Truth integrates with existing AI agents to provide deep insights. These capabilities aim to reduce incident management toil and improve efficiency, available from summer 2026.
New Relic, Inc. Profile
Company Name
New Relic, Inc.
Company Website
https://newrelic.com/HQ Location
188 Spear St., Suite 1000 San Francisco, CA USA 94105
Employees
1001-5000
Social
Financials
SERIES C
