New Relic Overview

New Relic allows engineers to monitor, debug, and improve their entire stack using an all-in-one observability platform. Sign-up is free and requires no credit card.

Use Cases

Customers recommend Helpdesk Management, Communication Management, Collaboration, as the business use cases that they have been most satisfied with while using New Relic.

Other use cases:

  • Performance Management
  • Engagement Management
  • Training & Onboarding
  • Content Management
  • Competitive Intelligence
  • Community Building
  • Lead Tracking
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Business Priorities

Acquire Customers and Improve Efficiency are the most popular business priorities that customers and associates have achieved using New Relic.

Other priorities:

  • Enhance Customer Relationships
  • Scale Best Practices
  • Improve ROI
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Manage Risk
  • Improve Digital And Social Presence
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New Relic Use-Cases and Business Priorities: Customer Satisfaction Data

New Relic works with different mediums / channels such as Phone Calls. E-Mail. Chat etc.

New Relic's features include Alerts: Popups & Notifications, Dashboard, Widgets, etc. and New Relic support capabilities include Email Support, Chat Support, Phone Support, etc. also New Relic analytics capabilities include Analytics, and Custom Reports.

Reviews

"...When you re a startup, it s a major win to collaborate with a well recognized brand like New Relic...." Peer review by Scott Klein, CEO and Co-Founder, StatusPage, StatusPage.io

New Relic, Woopra, Siteimprove, AT Internet Analytics Suite, Datameer, etc., all belong to a category of solutions that help Digital Analytics. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for New Relic

Top Industries

  • Computer Software
  • Information Technology and Services
  • Internet

Popular in

  • Small Business
  • Large Enterprise
  • Mid Market

New Relic is popular in Computer Software, Information Technology And Services, and Internet and is widely used by Small Business, Large Enterprise, and Mid Market.

Comprehensive Insights on New Relic Use Cases

What Are the key features of New Relic for Helpdesk Management?

What benefits does New Relic offer for Communication Management?

How does New Relic address your Collaboration Challenges?

What solutions does New Relic provide for Performance Management?

What makes New Relic ideal for Engagement Management?

37+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well New Relic solved their Digital Analytics needs. Cuspera uses 1800 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Analytics needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
New Relic case study
Information Technology and Services
Information Technology and Services
CASE STUDY The Access Group

The Access Group reduced alert noise by 99%, allowing more focus on innovation and shipping.

Read More
New Relic case study
Transportation/Trucking/Railroad
Transportation/Trucking/Railroad
CASE STUDY Virtuo

Virtuo improved Mean Time to Recovery (MTTR) using contextual logs with New Relic.

Read More
New Relic case study
Entertainment
Entertainment
CASE STUDY William Hill

William Hill improves MTTR by 80% using New Relic's observability platform.

Read More

Video

Absolutely Simple Custom Monitoring with New Relic Flex

Video Thumbnail

Frequently Asked Questions(FAQ)

for New Relic

What is New Relic?

New Relic is a cloud-based platform that gives developers, engineers, operations, and management a clear view of what’s happening in today’s complex software environments. It helps to find and fix problems faster, build high-performing DevOps teams, and deliver delightful experiences for the customers.

It is a full-stack data analysis platform for all the software metrics, events, and logs with a connected, real-time view of all the operational data in one place to respond faster, optimize better, and build more perfect software. It also helps to instantly detect, diagnose, and resolve issues before customers notice and respond to incidents faster.

Some of its features include troubleshooting and optimizing the apps and systems in just a few clicks, Detecting, understanding, and resolving problems Faster, technical support from instrumentation to incident response, On-demand video training, and more.

What is New Relic used for?

New Relic is a Digital Analytics Software mainly used by its customers to Acquire Customers and Improve Efficiency by Helpdesk Management, Communication Management and Collaboration .

What are the top features of New Relic?

Alerts: popups & Notifications, Dashboard and Widgets are some of the top features of New Relic.

Who uses New Relic?

New Relic is used by Computer Software, Information Technology And Services and Internet among other industries.

What are New Relic alternatives?

Woopra, Siteimprove, AT Internet Analytics Suite and Datameer are popular alternatives for New Relic.

Where is New Relic located?

New Relic is headquartered at 188 Spear St., Suite 1000 San Francisco, CA USA 94105.
lightning

Peers used New Relic for helpdesk management and communication management

New Relic Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.17/5 ★

Read Reviews (12)
Analytics

4.32/5 ★

Read Reviews (217)
Custom Reports

4.29/5 ★

Read Reviews (246)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.17/5 ★

Read Reviews (12)
Analytics

4.32/5 ★

Read Reviews (217)
Custom Reports

4.29/5 ★

Read Reviews (246)

Software Failure Risk Guidance

?

for New Relic

Overall Risk Meter

Low Medium High

Top Failure Risks for New Relic

New Relic News

New Relic and AWS Collaboration Delivers Intelligent Observability Platform to Amazon Q Business - Business Wire

New Relic and AWS are working together to provide an intelligent observability platform for Amazon Q Business.

02/12/2024 - source

New Relic integrates with Amazon Q Business AI assistant to make observability understandable - SiliconANGLE News

New Relic has integrated with Amazon Q Business AI assistant to make observability easier to understand.

02/12/2024 - source

New Relic Announces One-Step Observability for Kubernetes to Deliver Automatic Instrumentation and Insights - Business Wire

New Relic has introduced a new feature for Kubernetes users, providing automatic monitoring and insights with ease.

12/11/2024 - source

New Relic Feeds

Ashley Puls promoted to Chief Architect at New Relic - SecurityBrief Australia

Ashley Puls has been promoted to Chief Architect at New Relic.

25/11/2024 - source

New Relic Promotes Ashley Puls to Chief Architect - Business Wire

New Relic has promoted Ashley Puls to the position of Chief Architect.

24/11/2024 - source

New Relic Announces Charlie Thompson as Senior Vice President and Managing Director of EMEA - Business Wire

New Relic has appointed Charlie Thompson as the Senior Vice President and Managing Director for EMEA.

18/11/2024 - source

New Relic Profile

Company Name

New Relic

Company Website

https://newrelic.com/

HQ Location

188 Spear St., Suite 1000 San Francisco, CA USA 94105

Employees

1001-5000

Social

Financials

SERIES C