New Relic Overview

New Relic allows engineers to monitor, debug, and improve their entire stack using an all-in-one observability platform. Sign-up is free and requires no credit card.

Use Cases

Customers recommend Helpdesk Management, Communication Management, Collaboration, as the business use cases that they have been most satisfied with while using New Relic.

Other use cases:

  • Performance Management
  • Engagement Management
  • Training & Onboarding
  • Content Management
  • Competitive Intelligence
  • Community Building
  • Lead Tracking
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Business Priorities

Acquire Customers and Improve Efficiency are the most popular business priorities that customers and associates have achieved using New Relic.

Other priorities:

  • Enhance Customer Relationships
  • Scale Best Practices
  • Improve ROI
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Manage Risk
  • Improve Digital And Social Presence
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New Relic Use-Cases and Business Priorities: Customer Satisfaction Data

New Relic works with different mediums / channels such as Phone Calls, E-Mail, Chat, etc.

New Relic's features include Alerts: Popups & Notifications, Dashboard, Widgets, etc.

Reviews

"...We use NewRelic primarily for application performance management (APM), though have enabled a few of the optional extras (infrastructure, as an example)...." Peer review by Matthew Berry, CTO, Wootware Computers (Pty) Ltd

New Relic, Woopra, Siteimprove, AT Internet Analytics Suite, Datameer, etc., all belong to a category of solutions that help Digital Analytics. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for New Relic

Top Industries

  • Computer Software
  • Information Technology and Services
  • Internet

Popular in

  • Small Business
  • Large Enterprise
  • Mid Market

New Relic is popular in Computer Software, Information Technology And Services, and Internet and is widely used by Small Business, Large Enterprise, and Mid Market.

Comprehensive Insights on New Relic Use Cases

Why is New Relic the best choice for Helpdesk Management?

What solutions does New Relic provide for Communication Management?

What Are the key features of New Relic for Collaboration?

What makes New Relic ideal for Performance Management?

How does New Relic facilitate Engagement Management?

37+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well New Relic solved their Digital Analytics needs. Cuspera uses 1800 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Analytics needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
New Relic case study
Automotive
Automotive
CASE STUDY Toyota

Toyota improved user experience for its car-sharing service TOYOTA SHARE using smartphone integration.

Read More
New Relic case study
Information Technology and Services
Information Technology and Services
CASE STUDY The Access Group

The Access Group reduced alert noise by 99%, allowing more focus on innovation and shipping.

Read More
New Relic case study
Information Technology and Services
Information Technology and Services
CASE STUDY The Access Group

The Access Group reduced alert noise by 99%, allowing more focus on innovation and shipping.

Read More

Video

Absolutely Simple Custom Monitoring with New Relic Flex

Video Thumbnail

Frequently Asked Questions(FAQ)

for New Relic

What is New Relic?

New Relic is a cloud-based platform that gives developers, engineers, operations, and management a clear view of what’s happening in today’s complex software environments. It helps to find and fix problems faster, build high-performing DevOps teams, and deliver delightful experiences for the customers.

It is a full-stack data analysis platform for all the software metrics, events, and logs with a connected, real-time view of all the operational data in one place to respond faster, optimize better, and build more perfect software. It also helps to instantly detect, diagnose, and resolve issues before customers notice and respond to incidents faster.

Some of its features include troubleshooting and optimizing the apps and systems in just a few clicks, Detecting, understanding, and resolving problems Faster, technical support from instrumentation to incident response, On-demand video training, and more.

What is New Relic used for?

New Relic is a Digital Analytics Software mainly used by its customers to Acquire Customers and Improve Efficiency by Helpdesk Management, Communication Management and Collaboration .

What are the top features of New Relic?

Alerts: popups & Notifications, Dashboard and Widgets are some of the top features of New Relic.

Who uses New Relic?

New Relic is used by Computer Software, Information Technology And Services and Internet among other industries.

What are New Relic alternatives?

Woopra, Siteimprove, AT Internet Analytics Suite and Datameer are popular alternatives for New Relic.

Where is New Relic located?

New Relic is headquartered at 188 Spear St., Suite 1000 San Francisco, CA USA 94105.
lightning

Peers used New Relic for helpdesk management and communication management

New Relic Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.17/5 ★

Read Reviews (12)
Analytics

4.32/5 ★

Read Reviews (217)
Custom Reports

4.29/5 ★

Read Reviews (246)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.17/5 ★

Read Reviews (12)
Analytics

4.32/5 ★

Read Reviews (217)
Custom Reports

4.29/5 ★

Read Reviews (246)

Software Failure Risk Guidance

?

for New Relic

Overall Risk Meter

Low Medium High

Top Failure Risks for New Relic

New Relic News

iTWire - New Relic Appoints Larissa Crandall as Channel Chief and Group Vice President of Partners and Alliances

New Relic has appointed Larissa Crandall as Channel Chief and Group Vice President of Partners and Alliances.

23/09/2024 - source

New Relic appoints new global channel chief

New Relic appoints a new global channel chief to enhance its sales and marketing strategy.

23/09/2024 - source

New Relic Feeds

Amazon S3 Storage Lens

Amazon S3 Storage Lens

06/06/2024 - source

Azure Recovery Services Vaults Through Azure Monitor Integration

Azure Recovery Services Vaults Through Azure Monitor Integration

01/05/2024 - source

SingleStore OpenTelemetry(OTeL)

SingleStore OpenTelemetry(OTeL)

25/04/2024 - source

New Relic Profile

Company Name

New Relic

Company Website

https://newrelic.com/

HQ Location

188 Spear St., Suite 1000 San Francisco, CA USA 94105

Employees

1001-5000

Social

Financials

SERIES C