New Relic Overview
New Relic offers a comprehensive observability platform tailored for engineers aiming to monitor, debug, and enhance their entire technology stack. This platform supports full-stack monitoring, covering front-end, back-end, and infrastructure components, along with vulnerability assessments and log analysis. With over 780 integrations, including Agentic AI, New Relic facilitates seamless data collection and analysis across diverse systems. The platform's robust security measures ensure enterprise-level data protection. A unique aspect is its ability to break down organizational silos, fostering collaborative engineering environments. Users can start without financial commitment, making it accessible for teams looking to improve operational visibility and performance.
Use Cases
Customers recommend Helpdesk Management, Communication Management, Collaboration, as the business use cases that they have been most satisfied with while using New Relic.
Business Priorities
Acquire Customers and Improve Efficiency are the most popular business priorities that customers and associates have achieved using New Relic.
New Relic Use-Cases and Business Priorities: Customer Satisfaction Data
New Relic works with different mediums / channels such as Phone Calls. E-Mail. Chat etc.
New Relic's features include Alerts: Popups & Notifications, Dashboard, Widgets, etc. and New Relic support capabilities include Email Support, Chat Support, Phone Support, etc. also New Relic analytics capabilities include Analytics, and Custom Reports.
Reviews
"...We use NewRelic primarily for application performance management (APM), though have enabled a few of the optional extras (infrastructure, as an example)...." Peer review by Matthew Berry, CTO, Wootware Computers (Pty) Ltd
New Relic, TWIPLA, Klipfolio, Buildfire, Unity Platform, etc., all belong to a category of solutions that help Digital Analytics. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
New Relic allows engineers to monitor, debug, and improve their entire stack using an all-in-one observability platform. Sign-up is free and requires no credit card.
Popular Business Setting
for New Relic
Top Industries
- Computer Software
- Information Technology and Services
- Internet
Popular in
- Small Business
- Large Enterprise
- Mid Market
New Relic is popular in Computer Software, Information Technology And Services, and Internet and is widely used by Small Business, Large Enterprise, and Mid Market.
New Relic Customer wins, Customer success stories, Case studies
How does New Relic address your Helpdesk Management Challenges?
How can New Relic optimize your Communication Management Workflow?
How can New Relic optimize your Collaboration Workflow?
How can New Relic enhance your Performance Management process?
How efficiently Does New Relic manage your Engagement Management?
11 buyers and buying teams have used Cuspera to assess how well New Relic solved their Digital Analytics needs. Cuspera uses 1800 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Digital Analytics needs.
Bangkok Bank Standardizes on New Relic Intelligent Observability Platform , Powered by Digital Experience Monitoring , to Expand Mobile Banking Ecosystem
Read more →mPokket - Financial Services
Read more →movingimage - Media
Read more →Morningstar - Financial Services
Read more →Koneksa - Healthcare
Read more →Informa - Information Technology And Services
Read more →Absolutely Simple Custom Monitoring with New Relic Flex
Frequently Asked Questions(FAQ)
for New Relic
What is New Relic?
New Relic is a cloud-based platform that gives developers, engineers, operations, and management a clear view of what’s happening in today’s complex software environments. It helps to find and fix problems faster, build high-performing DevOps teams, and deliver delightful experiences for the customers.
It is a full-stack data analysis platform for all the software metrics, events, and logs with a connected, real-time view of all the operational data in one place to respond faster, optimize better, and build more perfect software. It also helps to instantly detect, diagnose, and resolve issues before customers notice and respond to incidents faster.
Some of its features include troubleshooting and optimizing the apps and systems in just a few clicks, Detecting, understanding, and resolving problems Faster, technical support from instrumentation to incident response, On-demand video training, and more.
What is New Relic used for?
What are the top features of New Relic?
Who uses New Relic?
What are New Relic alternatives?
Where is New Relic located?
Peers used New Relic for helpdesk management and communication management
New Relic Competitors
New Relic Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (12) |
| Analytics | Read Reviews (217) |
| Custom Reports | Read Reviews (246) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (12) |
| Analytics | Read Reviews (217) |
| Custom Reports | Read Reviews (246) |
New Relic Integrations
New Relic integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for New Relic
Software Failure Risk Guidance
?for New Relic
Overall Risk Meter
Top Failure Risks for New Relic
New Relic, Inc. News
New Relic Launches Agentic AI Monitoring and MCP Server to Accelerate AI Adoption and Observability Workflows in the Enterprise
New Relic has launched Agentic AI Monitoring and the AI Model Context Protocol (MCP) Server to enhance AI adoption and observability workflows. These innovations provide comprehensive visibility into agentic AI systems, enabling businesses to optimize performance and reduce downtime. The new tools integrate with popular AI assistants, offering engineers detailed insights and improving operational efficiency. Limited previews are available as part of the New Relic Intelligent Observability Platform.
New Relic Onboards Brian Emerson as Chief Product Officer
New Relic has appointed Brian Emerson as Chief Product Officer. Emerson will lead the innovation strategy for New Relic's Intelligent Observability Platform, which is used by 85,000 customers globally. With over 25 years in product management, Emerson previously scaled ServiceNow's IT Operations Management revenue significantly. He will report to CEO Ashan Willy and focus on new platform capabilities and partner integrations.
New Relic appoints Brian Emerson as Chief Product Officer
New Relic has appointed Brian Emerson as Chief Product Officer. Emerson, with over 25 years of experience, will lead the innovation strategy for New Relic's Intelligent Observability Platform, which is used by 85,000 customers globally. Previously, Emerson was a Group Vice President at ServiceNow, where he significantly grew the IT Operations Management revenue.
New Relic Names Simon Rizkalla Vice President of Customer Advocacy for Asia-Pacific and Japan
New Relic has appointed Simon Rizkalla as Vice President of Customer Advocacy for Asia-Pacific and Japan. Rizkalla, with over 25 years of experience in enterprise SaaS and AI, will lead efforts to enhance customer adoption and success in the region. His role is pivotal as Asia-Pacific is a key growth area for New Relic.
New Relic, Inc. Profile
Company Name
New Relic, Inc.
Company Website
https://newrelic.com/HQ Location
188 Spear St., Suite 1000 San Francisco, CA USA 94105
Employees
1001-5000
Social
Financials
SERIES C
