Cohere Overview

Cohere.io offers instant, no-download cobrowsing to visually guide customers over phone or live chat. Customer support is enhanced by providing real-time assistance.

Use Cases

Customers recommend Onboarding, Engagement Management, Collaboration, as the business use cases that they have been most satisfied with while using Cohere.

Other use cases:

  • Helpdesk Management
  • Workflow Management
  • Measuring Customer Satisfaction
  • Conversion Management
  • Lead Qualification: Technographic
  • Coaching
  • Lead Engagement
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Cohere.

Other priorities:

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Cohere Use-Cases and Business Priorities: Customer Satisfaction Data

Cohere works with different mediums / channels such as Phone Calls. and Video.

Cohere's features include Ticketing. and Cohere support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Cohere analytics capabilities include Custom Reports, and Analytics.

Cohere, Adobe Workfront, Orangescrum, PhraseApp, FLOW, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on Cohere Use Cases

How can Cohere enhance your Onboarding process?

How efficiently Does Cohere manage your Engagement Management?

What benefits does Cohere offer for Collaboration?

How can Cohere enhance your Helpdesk Management process?

10+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Cohere solved their Help Desk needs. Cuspera uses 256 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

lightning

Peers used Cohere for onboarding and engagement management

Cohere Features

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  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.77/5 ★

Read Reviews (5)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.77/5 ★

Read Reviews (5)

Software Failure Risk Guidance

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for Cohere

Overall Risk Meter

Low Medium High

Top Failure Risks for Cohere

Cohere News

AI startup Cohere to prioritize customized over larger models in enterprise push By Reuters - Investing.com

AI startup Cohere focuses on customized models over larger ones for enterprises.

04/12/2024 - source

Cohere Rerank 3.5 is now available in Amazon Bedrock through Rerank API - AWS Blog

Cohere Rerank 3.5 is now accessible through Amazon Bedrock via the Rerank API, as announced by AWS Blog.

30/11/2024 - source

Cohere's New Aya Expanse Models Bring AI to 23 Languages - Next Unicorn

Cohere launches Aya Expanse AI models, enhancing multilingual capabilities across 23 languages, outperforming competitors in multilingual benchmarks.

27/10/2024 - source

Cohere Profile

Company Name

Cohere

Company Website

https://cohere.so/

HQ Location

Employees

11-50

Social

Twitter

Financials

SEED