Comarch Overview

Comarch is a global IT products provider offering proprietary software. Integration of their solutions is delivered worldwide.

Use Cases

Customers recommend Sales Document Management, Loyalty Management, Engaging And Following Up, as the business use cases that they have been most satisfied with while using Comarch.

Other use cases:

  • Measuring Customer Satisfaction
  • Sales Commission Management
  • Competitive Intelligence
  • Social Media Analytics
  • Engaging On Social Media
  • Collaboration
  • Helpdesk Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Comarch.

Other priorities:

  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Improve Efficiency
  • Launch New Products
  • Grow Market Share
  • Build Brand Awareness
  • Improve Digital And Social Presence
  • Improve Internal Communications
See all business priorities See less business priorities

Comarch Use-Cases and Business Priorities: Customer Satisfaction Data

Comarch works with different mediums / channels such as Social Media. and Promotions.

Comarch's features include Gamification, and Rewards. and Comarch support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Comarch analytics capabilities include Custom Reports, and Analytics.

Reviews

"We have found Comarch to be a great partner both from a development perspective and a strategic direction perspective. Their ability to ramp up and resource projects and initiatives has been very impressive. We have never had any regrets in choosing... Comarch and we look forward to a long and innovative relationship." - JetBlue Airways

Peer review evidence (same sources as the product rating summary)

"...Thanks to the company s experience on the international markets, including Asia, we were sure that the proposed solution will take into account current global standards...." Peer review by Trần Anh Tú, Specialist, Vingroup
"...Just like you need to protect your website from bots, you need to protect your loyalty programs with products like Comarch s. ..." Loyalty under attack
"...We are constantly researching, listening to our customers and, guided by their preferences, engaging partners from various business spheres...." Peer review by Alexander Ivanov, Head of the Management of Loyalty Programs and Customer Relationships, X5 Retail Group

Comarch, belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Comarch

Top Industries

  • Information Technology and Services

Popular in

  • Small Business

Comarch is popular in Information Technology And Services, and is widely used by Small Business,

Comarch Customer wins, Customer success stories, Case studies

What benefits does Comarch offer for Sales Document Management?

What solutions does Comarch provide for Loyalty Management?

How efficiently Does Comarch manage your Engaging And Following Up?

Why is Comarch the best choice for Measuring Customer Satisfaction?

11 buyers and buying teams have used Cuspera to assess how well Comarch solved their Content Management Systems needs. Cuspera uses 283 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

CUSTOMERS TESTIMONIALS
Comarch testimonial

JetBlue Airways

We have found Comarch to be a great partner both from a development perspective and a strategic direction perspective. Their ability to ramp up and resource projects and initiatives has been very impressive. We have never had any regrets in choosing Comarch and we look forward to a long and innovat...ive relationship.

Testimonial By JetBlue Airways
Comarch testimonial

Olivier L

Technicolor

Prior to the implementation of the Comarch solution, a lot of time and manual effort was put into document registration and processing. The cost assignment and approval required a lot of e-mail communication making it hard to track and manage processes and progress. The lack of integration with the... ERP system meant that data from approved invoices needed to be registered manually and it might have impact on their accuracy. Now, after the Comarch project we are equipped with a comprehensive solution which allows us to process our documents with promptness and remarkable flexibility. As a technological company, we appreciate real IT professionals. Comarch is certainly one to recommend.

Testimonial By Olivier L
Comarch testimonial

Oliver M

Marketing Director

BP Europe

We have built a truly trustful relationship with Comarch and I am pleased to see all local BP branches satisfied with this relationship. The work we have done together has fully satisfied our expectations and by this I mean on a global and local level. Comarch’s specialists have huge experience and... are always full of innovative ideas on how to make the program even better and more attractive.

Testimonial By Oliver M
CUSTOMERS TESTIMONIALS
Comarch testimonial

JetBlue Airways

We have found Comarch to be a great partner both from a development perspective and a strategic direction perspective. Their ability to ramp up and resource projects and initiatives has been very impressive. We have never had any regrets in choosing Comarch and we look forward to a long and innovat...ive relationship.

Testimonial By JetBlue Airways
Comarch testimonial

Olivier L

Technicolor

Prior to the implementation of the Comarch solution, a lot of time and manual effort was put into document registration and processing. The cost assignment and approval required a lot of e-mail communication making it hard to track and manage processes and progress. The lack of integration with the... ERP system meant that data from approved invoices needed to be registered manually and it might have impact on their accuracy. Now, after the Comarch project we are equipped with a comprehensive solution which allows us to process our documents with promptness and remarkable flexibility. As a technological company, we appreciate real IT professionals. Comarch is certainly one to recommend.

Testimonial By Olivier L
Comarch testimonial

Oliver M

Marketing Director

BP Europe

We have built a truly trustful relationship with Comarch and I am pleased to see all local BP branches satisfied with this relationship. The work we have done together has fully satisfied our expectations and by this I mean on a global and local level. Comarch’s specialists have huge experience and... are always full of innovative ideas on how to make the program even better and more attractive.

Testimonial By Oliver M
 

VodafoneZiggo - Telecommunications - Very Large

Comarch Communications delivers unified fault management for VodafoneZiggo

Utrecht, Netherlands

Comarch Communications has successfully implemented a unified Fault Management and Integration Platform for VodafoneZiggo, enhancing operations across its fixed and mobile networks in the Netherlands.... This strategic deployment simplifies network management, improves service quality, and supports advanced automation, paving the way for future network autonomy.

Read on →
 

Comarch Secures ExxonMobil Contract to Implement Loyalty Platform in Europe

Comarch has secured a contract with ExxonMobil to implement its loyalty management solutions across Europe, expanding their partnership beyond the United States. The project involves deploying the Co...march CLM Enterprise platform and Mobile Application to enhance ExxonMobil's customer engagement and loyalty initiatives. This collaboration underscores Comarch's capability in delivering scalable, advanced loyalty frameworks for global corporations.

Read on →
 

Belgium Reaches One Million Peppol Recipients: Successful Adoption of Standardized E-Invoicing

Comarch, a certified Peppol Access Point, supports Belgium's e-invoicing mandate by providing infrastructure for compliant and secure transactions. Their solution automates data conversion to the Pep...pol BIS 3.0 format, aiding businesses in meeting regulatory requirements and leveraging the Peppol model for seamless data exchange.

Read on →
 

XL Axiata - Telecommunications - Large

Jakarta, Indonesia

Comarch's Loyalty Management Platform helped XL Axiata reach over 50 million customers in Indonesia. XL Axiata used the platform to run six loyalty programs, including MyXL Prepaid, MyXL Prioritas, a...nd Axiapp. These programs serve different customer groups, from gamers to women and home internet users. The Axiapp program won a gold award for customer experience in 2021. The partnership improved customer engagement and industry recognition for XL Axiata.

 

IAG Loyalty - Airlines - Large

London, UK

Comarch Loyalty Management for Travel helped IAG Loyalty migrate millions of members to a new platform. The solution uses AI-driven analytics and engagement strategies. IAG Loyalty manages frequent-f...lyer programs for major airlines like British Airways and Iberia. The partnership began in 2014. The platform aims to improve customer experience and drive immersive journeys. AI analytics are key to the project's success.

 

Old Mutual - Financial Services - Very Large

Cape Town, South Africa

Comarch partnered with Old Mutual to launch the Old Mutual Rewards loyalty program in Namibia. The program rewards users for financial wellness activities, like completing assessments and education m...odules. It is the first open-to-all rewards program in Southern Africa, including non-customers. Old Mutual chose Comarch for its proven loyalty platform and multi-country capabilities. The collaboration aims to expand financial services and reward positive financial behavior in Namibia.

Comarch Loyalty ROI – Retail

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Peers used Comarch for sales document management and loyalty management

Comarch Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.66/5

Read Reviews (10)
Custom Reports

4.93/5

Read Reviews (28)
Analytics

4.91/5

Read Reviews (23)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.66/5

Read Reviews (10)
Custom Reports

4.93/5

Read Reviews (28)
Analytics

4.91/5

Read Reviews (23)

Software Failure Risk Guidance

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for Comarch

Overall Risk Meter

Low Medium High

Top Failure Risks for Comarch

Comarch SA News

Awards

Comarch recognised as a Representative Vendor in the 2026 Gartner Market Guide for loyalty program vendors

Comarch has been recognized as a Representative Vendor in the 2026 Gartner Market Guide for Loyalty Program Vendors. This acknowledgment highlights Comarch's role in providing advanced IT solutions that unify customer data, enabling real-time, experience-driven engagement. The recognition underscores the importance of data integration and automation in modern marketing technology.

Awards

Comarch Recognized as a Representative Vendor in the 2026 Gartner® Market Guide for Loyalty Program Vendors

Comarch has been recognized as a Representative Vendor in the 2026 Gartner Market Guide for Loyalty Program Vendors. This acknowledgment highlights Comarch's role in addressing market challenges by offering solutions that unify customer data and enhance marketing automation, enabling real-time personalized experiences.

Product

Comarch Officially Certified as an E-Invoicing Provider in Slovakia

Comarch has been officially certified as an e-invoicing service provider in Slovakia, ensuring compliance with the upcoming 2027 e-invoicing mandate. The certification aligns Comarch's platform with Peppol standards and Slovak Financial Administration requirements, guaranteeing secure and compliant connections for businesses.

Awards

Comarch and Clients Sweep the 2026 International Loyalty Awards!

Comarch's Loyalty Management platform won the Best Supplier/Vendor Innovation award at the 2026 International Loyalty Awards. This recognition highlights the platform's global scale and architectural sophistication in managing complex loyalty programs. Additionally, Comarch's Cezary Kryszkiewicz was honored as a Loyalty Trailblazer, showcasing the company's leadership in loyalty innovation.

Comarch SA Profile

Company Name

Comarch SA

Company Website

https://www.comarch.com/

HQ Location

al. Jana Pawła II 39A,Kraków, PL

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