CommCare: Use-Cases, Insights and Reviews | 2025 Cuspera

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CommCare by Dimagi | Data Collection App

CommCare Overview

Dimagi's digital solutions empower NGOs and governments with advanced data collection software, driving impactful frontline work. The platform supports remote treatment through person-centered virtual care, enhancing service delivery in diverse environments. By offering custom digital solutions, Dimagi enables organizations to transform their operations, ensuring data-driven decision-making and improved outcomes. This approach not only facilitates efficient data management but also supports strategic initiatives, making it a valuable partner for entities aiming to maximize their impact in various sectors.

Use Cases

Customers recommend Onboarding, Workflow Management, Customer Case Management, as the business use cases that they have been most satisfied with while using CommCare.

Other use cases:

Campaign Management
Sharing Knowledge

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Business Priorities

Improve Internal Communications and Improve Brand Engagement are the most popular business priorities that customers and associates have achieved using CommCare.

Other priorities:

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CommCare Use-Cases and Business Priorities: Customer Satisfaction Data

CommCare works with different mediums / channels such as Mobile. and Mobile App.

CommCare's features include Feedback Surveys. and CommCare support capabilities include 24/7 Support, Chat Support, Email Support, etc. also CommCare analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Also the ability of CommCare to work online ensures uninterrupted workflow...." Peer review by bernard b, bernard

CommCare, belong to a category of solutions that help Data Management Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

CommCare is the leading software platform for field data capture, empowering NGO programs with guided decision support. Apps are built to improve programmatic outcomes efficiently.

CommCare Customer wins, Customer success stories, Case studies

How can CommCare optimize your Onboarding Workflow?

How does CommCare address your Workflow Management Challenges?

How can CommCare optimize your Customer Case Management Workflow?

Volunteers of America Taps Dimagi to Support Growing Community Health Worker Program - PR Newswire

Volunteers of America is using Dimagi to help expand their Community Health Worker Program.

Ministry of Health and Population in Malawi (MoHP) - Government Administration

CommCare helped the Ministry of Health and Population in Malawi improve supervision of health facilities and programs. The digital integrated supportive supervision tool is used by district health ma...nagement teams and MoHP managers. Dimagi supported the move to local ownership and technical capacity transfer. The solution helps with case management, decision support, action management, and visualizations. This has made monitoring and decision-making easier for the health sector in Malawi.

WHO and The Gates Foundation - Hospital & Health Care

CommCare helped WHO and The Gates Foundation improve polio vaccine delivery. The challenge was to pay frontline health workers on time during large vaccination campaigns. CommCare's digital tools mad...e payments faster and easier. Over 2 million health workers were enrolled with mobile money wallets. More than 2 million pay days were managed. Payment timelines dropped from months to days.

Malaria Consortium - Hospital & Health Care

CommCare helped Malaria Consortium improve health data reporting in Mozambique. The upSCALE program used CommCare to support community health workers. They integrated CommCare with DHIS2 to collect a...nd aggregate health data. This made it easier to report on national health indicators. The solution helped frontline teams collect better data and improve healthcare delivery.

Lwala Community Alliance - Hospital & Health Care

CommCare helped Lwala Community Alliance in Kenya improve vaccination rates. Community Health Workers used a custom CommCare mobile app to register pregnant women and children under five. The app gui...ded workers through workflows for vaccinations, family planning, and disease treatment. The program achieved vaccination rates of over 95% for a population of 60,000. CommCare features included case management, referrals, and real-time decision support.

Infomovel - Health, Wellness And Fitness

CommCare helped Infomovel track HIV and TB patients in Mozambique. The tool supports community health workers in seven provinces. It manages patient registration, follow-up, and defaulter tracking. I...n 2019, the program expanded to support over 1,750 workers and eight partners. CommCare improved case management for HIV testing, counseling, and treatment. The solution made it easier to link community workers with health facilities.